Samsung Warranty issues

blinko

But surely statute states that the product must be fit for purpose and reasonably manufactured to a certain level if quality

[Deleted User]

Why are people still replying to this thread anymore, could a moderator lock it please?

powerful_Rogue

blinko wrote: »

But surely statute states that the product must be fit for purpose and reasonably manufactured to a certain level if quality

No it doesn't, it just states Fit for Purpose.
Again, this is your contract with the retailer. You DO NOT have a contract with the manufacturer, unless they offer a warranty which is above and beyond your statutory rights.

powerful_Rogue

Is the fault in relation to this thread you posted?
https://forums.moneysavingexpert.com/discussion/5928725/wi-fi-calling


If so, you would have invalidated the warranty if you had one. Plus you will stand a slim to nil chance invoking your consumer rights against the retailer as you have been flashing the phone.

blinko

Colin_Maybe wrote: »

Why are people still replying to this thread anymore, could a moderator lock it please?

On what grounds do you believe that a moderator should like this topic? By the way you want again thank you for your very helpful contribution and sharing knowledge. I hope you adopt the same amazing attitude to your friends , family and children.

I hope you feel proud and achieved and accomplished by posting your review of sick comments

blinko

powerful_Rogue wrote: »

Is the fault in relation to this thread you posted?
https://forums.moneysavingexpert.com/discussion/5928725/wi-fi-calling


If so, you would have invalidated the warranty if you had one. Plus you will stand a slim to nil chance invoking your consumer rights against the retailer as you have been flashing the phone.

Thanks my man some helpful posts there to help me better understand what's going on I think I better grasp the idea now it seems like the Warranty responsibility lies with the last person that sold the item to you for example retailer sells the item to me retailer has the warranty and if Samsung says it to retailer retailer has warranty with Samsung.

It just so happens that for the benefit of the customer Samsung allow certain retailers customers to access their repair centres etc directly.

Good deduction on the other thread actually both my S9 so working when did get stuck in reboot loop but this was due to a malfunctioning USB port that was preventing the phone from completing is flashing

d123

blinko wrote: »

it seems like the Warranty responsibility lies with the last person that sold the item to you for example retailer sells the item to me retailer has the warranty and if Samsung says it to retailer retailer has warranty with Samsung.

Not correct.

There is only one manufacturer’s warranty, between the manufacturer and the first consumer who buys the item. Some firms allow that warranty to be transferred to a new buyer whilst others don’t. As the first buyer you would have the warranty in addition to their consumer rights.

If you’re buying it second hand you have consumer statutory rights from the retailer you’re buying from (they could decide to also offer their own additional warranty in addition to statutory rights).

You need to understand that the warranty is in addition to consumer rights.

[Deleted User]

blinko wrote: »

On what grounds do you believe that a moderator should like this topic? By the way you want again thank you for your very helpful contribution and sharing knowledge. I hope you adopt the same amazing attitude to your friends , family and children.

I hope you feel proud and achieved and accomplished by posting your review of sick comments

I didn't think any of your posts were "sick comments", idiotic maybe?

Thanks for the compliments though, happy Christmas.

:rudolf::xmastree::xmassmile:xmassign::santa2:

blinko

Just a heads up warning to anyone experiencing issues trying to claim on a Samsung warranty

https://www.cnet.com/forums/discussions/have-you-been-cheated-by-samsung-s-warranty-service-602105/

d123

blinko wrote: »

Just a heads up warning to anyone experiencing issues trying to claim on a Samsung warranty

https://www.cnet.com/forums/discussions/have-you-been-cheated-by-samsung-s-warranty-service-602105/

BY Kindred192 | SEPTEMBER 24, 2013

:huh::huh: