Tesco Wrong Prices Thread - please post your finds here

ben500

Roger_Rampant wrote:

Went to customer services today as I had been charged twice for my UHT milk multipack, twice £2.85, and she tried to give me a £2.85 refund. Told her I wanted a £5.70 refund, which she duly complied with

Had a read of the sign there, and it does actually say at the bottom that if you have been overcharged they'll refund you and give you the product for nothing. However apparently this branch is currently running at a loss, so they are only giving customers the product for free if they specifically ask for it

Report them to customer service Tesco "refund and replace" is a company wide compulsory policy NO manager has the discretion to overrule it. Report them!!

jockettuk

biglugs wrote:

I couldn't find any bar code scanners in the Aylesbury store this lunchtime - there was a big hole in the wall with all the usual posters saying "scan your items here..." though. Looks like it had been removed very recently.
Can we assume that they know people are getting wise thanks to MSE and have started removing the scanners to make it more difficult for us to find their mistakes??

i visit the aylesbury store often (boyfriend lives in aylesbury) i justtake anything i dont know the price off or want to enquire to the c/s desk or to the electrical dept as they seem to not have a lot to do there lol

lesleystrawson

Just received my Tesco shopping (from Newport store) and for some reason the pack of 3 mild onions (in an orange net) were priced at 10p.

Not very exciting, but if someone wants to stock up??

Purdy_1

Tesco - Redditch has got family size chicken and veg pies (McDougals) priced at 19p each. My freezer is fully stocked now :j

Poppy9

Roger_Rampant wrote:

Went to customer services today as I had been charged twice for my UHT milk multipack, twice £2.85, and she tried to give me a £2.85 refund. Told her I wanted a £5.70 refund, which she duly complied with

Had a read of the sign there, and it does actually say at the bottom that if you have been overcharged they'll refund you and give you the product for nothing. However apparently this branch is currently running at a loss, so they are only giving customers the product for free if they specifically ask for it

When I have complained about this before and taken the matter to HO they say that they only mean overcharging for an item not duplicate charging. Therefore they didn't over charge you for the milk as an item but just rang it through twice.

biglugs

apparently this branch is currently running at a loss

Probably all us home delivery customers getting £10 off on a £50 spend using the MSE codes, and only buying BOGOF items!!

Roger_Rampant

Report them to customer service Tesco "refund and replace" is a company wide compulsory policy NO manager has the discretion to overrule it. Report them!!

What a waste of time that would be, the manager would simply deny that people were only being given it if they specifically asked for it, and I have better things to do with my time thanks very much

In my opinion Tesco senior management would have returning the store to profit as their top priority

ben500

Roger_Rampant wrote:

What a waste of time that would be, the manager would simply deny that people were only being given it if they specifically asked for it, and I have better things to do with my time thanks very much

In my opinion Tesco senior management would have returning the store to profit as their top priority

Ok don't then

Angela

lesleystrawson wrote:

Just received my Tesco shopping (from Newport store) and for some reason the pack of 3 mild onions (in an orange net) were priced at 10p.

Not very exciting, but if someone wants to stock up??

Scanning @88p (full price) at the two stores I visited today.

Shame need to stock up.

littlemisscheap

Just back from Tesco store in Barking - went yesterday 2pm and a few bargains in the reduced section but today the section was full (I'm vege/fishi and freezer full at the moment so couldn't buy anything much but a lot of choice including fresh salmon and trout):-

Magherita Pizza's curently BOGOF at £2.49 but reduced to £1.27 & BOGOF
8 pck of crumpets @17p from 35p
4 pck of croissants @ 31p from 62p
beetroot fresh & pickled @29p from 59p (delicious! will get some more)
mushroom stir fry 600g normally £1.75 reduced to 87p
green thai stir fry sauce @56p (full price but takes off full 56p from price of large pack of mushroom stir fry 600g - normally £1.75 reduced to 87p so 31P instead and a choice of other sauces too)