Royal Mail £8 Internal Post Handling Fee scam?

damnjet

royal mail are party to it by accepting the current arrangement with hmrc and it is in there interests to change the system themselves as it only further damages there reputation. hmrc are unlikely to take on extra responsibility themselves while rm are happy to be the fall guys taking peoples "handling fees" or course in the process.

custardy

so your plan is to cry on a forum?
good stuff

damnjet

Hardly crying, my original post was showing agreement and thanks with the original poster on what a underhand and disgracefull practice the royal mail operates in cahoots with customs and revenue.

Royal mail must be making milllions out of this scam, though they are hardly like to tell you this.

custardy

damnjet wrote: »

Hardly crying, my original post was showing agreement and thanks with the original poster on what a underhand and disgracefull practice the royal mail operates in cahoots with customs and revenue.

Royal mail must be making milllions out of this scam, though they are hardly like to tell you this.

the company doesnt make millions (in terms of size across all business sections) so i think you are somewhat over estimating
you arent going to do anything bar huff and puff so just resign yourself to paying any fees from any carrier or buy from the EU in future

mazza111

damnjet wrote: »

Tracked service?, the sender payed for signed recorded delivery anyway and for the parcel to be delivered to my address, not just to be diverted to my local sorting office and have £8 pounds worth of handling fee's + Vat added due to a supposed debt to customs of a pound or two.

I do not buy into there breakdown of associated costs either. Its bogus.

Collection of duty should not be royal mail or any other carriers responsibility.

Instead the royal mail are acting no differently to cowboy wheel clampers.

Yes they paid for it to be delivered as a signed for package, not a tracked package, totally different thing. There was no need for you to collect it from the office, you could have paid it online and had it sent out to you.

Doesn't matter if you believe they should or not, the government think they should. So therefore they do. They send u a card stating the charges, if you don't like them, don't pay it, it will be returned to sender.

damnjet

mazza111 wrote: »

Yes they paid for it to be delivered as a signed for package, not a tracked package, totally different thing. There was no need for you to collect it from the office, you could have paid it online and had it sent out to you.

Doesn't matter if you believe they should or not, the government think they should. So therefore they do. They send u a card stating the charges, if you don't like them, don't pay it, it will be returned to sender.

regardless, i never asked them to detain my package, money owed was to customs and excise only. Any additional costs by royal mail should be borne by customs and excise should they think that a couple of pounds revenue is worth pursuing,

damnjet

custardy wrote: »

the company doesnt make millions (in terms of size across all business sections) so i think you are somewhat over estimating
you arent going to do anything bar huff and puff so just resign yourself to paying any fees from any carrier or buy from the EU in future

I can assure you that this little enterprise they have going with customs and excise is very profitable.As for not buying outside the eu countrys this is just a blatant cop out.

custardy

do you have the figures to show the profits vs costs incurred?

mazza111

How would u like customs to then get your parcel out to you when it incurs a charge? This is also a holding fee. RM are holding your goods on behalf of Customs. The goods can't be released until the fee is paid. No matter what other company that Customs got to hold your goods, there would be a handling fee. Customs wouldn't have the storage facilities to hold every package that they had charges on. I personally think the £8 fee is too much, but that's the way the cookie crumbles.

damnjet

I will be taking it up with the trading standards, i hear threats of legal action works wonders as well.

Kind of like unfair bank charges, ring any bells?.

For anybody else in this situation, its worth saying you wish to pay only the vat/duty, from what i have read they then have no legal grounds to hold your property.