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Parking Ticket for accidentally overstaying

Hi,
I have a letter regarding staying at a car park over the period of time paid for and I am wondering what the best and most polite way to tell them to shove it is, or can I ignore it now I'm not sure on the current advice? I remember last time something like this happened I was able to fight it successfully due to insufficient signage and that time I didn't even buy a ticket.


This time however I had purchased a parking ticket and

1. I was at a medical appointment and I paid for 2 hours (far more than enough time than I expected to take).

2. It was out of my control that I was delayed and it's extremely unfair to be bundled with a "fine" for overstaying by about 25 minutes.



I have an image I can show of the letter to show if someone could kindly help me to upload it?
«13456789

Comments

  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Send the blue template appeal you can find in post #1 of the NEWBIES FAQ sticky thread.

    Send it unchanged - no alterations or additions necessary.

    Send it as the keeper.

    Was this at a hospital, or perhaps a doctor's surgery?

    Who is the parking company?
  • ITGuy90
    ITGuy90 Posts: 113 Forumite
    Hi
    Thanks for the rapid response!

    Can I send that by email?

    The company is Euro Car Parks. It was around the corner from the appointment, not actually part of the facility but closest to it.
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    If ECP's appeal process allows email appeals, send it by email.
    Do they allow appeals via their website - that's best?
    Read the PCN to find out.
  • ITGuy90
    ITGuy90 Posts: 113 Forumite
    KeithP wrote: »
    If ECP's appeal process allows email appeals, send it by email.
    Do they allow appeals via their website - that's best?
    Read the PCN to find out.


    I’ll have another look :) do I need to post a copy of the PCN here?
  • ITGuy90
    ITGuy90 Posts: 113 Forumite
    So I know, it's this one I need?:




    Re PCN number:

    I dispute your 'parking charge', as the keeper of the vehicle. I deny any liability or contractual agreement. There will be no admissions as to who was driving and no assumptions can be drawn.

    Since your PCN is a vague template, I require all photos taken, a clear image of the signage and an explanation of the allegation (e.g. if you have identified a wrong VRN input at a machine, say so, and explain why your Data Protection Officer has not simply rectified it, rather than trying to punish a driver for a matter where there is nothing to deter).

    I will be making a formal complaint about your predatory conduct to your client landowner and to my MP, appraising all parties of the debate where Parliament agreed: ''we need to crack down on these rogue companies. They are an absolute disgrace to this country. Ordinary motorists...should not have to put up with this''. Firms of your ilk were unanimously condemned as operating an 'outrageous scam' (Hansard 2.2.18). The BPA & IPC were heavily criticised; hardly surprising for an industry where so-called AOS members admit to letting victims 'futilely go through the motions' of appeal and that 'we make it up most of the time' (BBC Watchdog).

    Formal note:
    Should you later pursue this charge by way of litigation, note that service of any legal documents by email is expressly disallowed and you are not entitled to assume that the data in this dispute/appeal remains the current address for service.
    Yours faithfully,
  • The_Deep
    The_Deep Posts: 16,830 Forumite
    edited 12 October 2018 at 3:58PM
    Although PoPLA would almost certainly dismiss an appeal on the grounds you have put forward, a judge is likely to be far more sympathetic.
    You never know how far you can go until you go too far.
  • KeithP
    KeithP Posts: 41,296 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    ITGuy90 wrote: »
    So I know, it's this one I need?
    How many blue template appeals did you find in post #1 of the NEWBIES FAQ sticky thread?
  • ITGuy90
    ITGuy90 Posts: 113 Forumite
    KeithP wrote: »
    How many blue template appeals did you find in post #1 of the NEWBIES FAQ sticky thread?


    No need for that. I just don't want to make a mistake!
  • ITGuy90
    ITGuy90 Posts: 113 Forumite
    Okay I submitted the template with the PCN number in.


    The website says to expect an email to advise of the outcome, if I ignore that after telling them I will not accept emails will that go in my favour?
  • Redx
    Redx Posts: 38,084 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    no it wont go in your favour, its just a warning that they can ignore if they wish


    they have 35 days to make a decision
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