TUI plane seat reservation

bradders1983

Not worth losing a deposit over, just swap among yourself and ensure a child is next to an adult. Given you will probably all be asleep anyway (assuming you are coming back from the States/Mexico/Caribbean).....

Obviously get the money back for the reservations as well.

leylandsunaddict

Even when you pay to select seats they are only requests. It's the same with all airlines. Virgin are the same. They change seats as well. Be thankful they told you. Lot's of airlines don't. It's just one reason why you should check your bookings regularly.

As far as TUI are concerned you are still sitting together. If you're not in like for like seats eg window for window, then you are entitled to the premium back that you paid for seat selection. As it's included in the extra legroom premium you would be entitled to the cost of standard seat selection.

Extra legroom seats are not an upgrade. They're still just standard seats but with a maximum of 2" extra legroom

Pollycat

STAFFORDSHIRE_LASS wrote: »

Even when you pay, you may find you cannot sit together. Tui!



Can you believe it? I am travelling to a wedding and there are only 8 of us. We paid to sit together in extra legroom seats. Thought we would celebrate, get in the mood etc.,.... Had an email stating the seats have been changed. Tui have changed the aircraft so we were dispersed throughout the plane. On the return flight, rather than being in a row, the bride, groom and their two children are all seated behind each other. It is a long haul, night flight. One of the children is only young.



Tui offer a select a seat service, charge you for it, then change it. The only response so far is to all downgrade. However, the seats don't open until 90 days before flight.



Any ideas folks? Tui should have a contingency when passengers lose seats re operational reasons. Not according to the store though. Wish I had booked with Virgin now. I would like to cancel the holiday, but am told I will lose deposits.

What are the 4 seat numbers?
How old are the children?
Is the youngest not sat immediately in front, immediately behind or across the aisle from one of the party?

minimad1970

STAFFORDSHIRE_LASS wrote: »

Tui offer a select a seat service, charge you for it, then change it. The only response so far is to all downgrade. However, the seats don't open until 90 days before flight.

I thought that had changed and you could now choose your seats when booking.

leylandsunaddict

minimad1970 wrote: »

I thought that had changed and you could now choose your seats when booking.

Not for standard seats, only extra legroom and extra space seats. Standard seats are still 90 days prior to inbound flight.

Westin

What actual seat numbers have you selected/been allocated? Whilst the bride, groom and two children are behind each other, between the group of eight, you can swap between yourselves.

mgdavid

STAFFORDSHIRE_LASS wrote: »

Even when you pay, you may find you cannot sit together. Tui!



Can you believe it? I am travelling to a wedding and there are only 8 of us. We paid to sit together in extra legroom seats. Thought we would celebrate, get in the mood etc.,.... Had an email stating the seats have been changed. Tui have changed the aircraft so we were dispersed throughout the plane. On the return flight, rather than being in a row, the bride, groom and their two children are all seated behind each other. It is a long haul, night flight. One of the children is only young.



Tui offer a select a seat service, charge you for it, then change it. The only response so far is to all downgrade. However, the seats don't open until 90 days before flight.



Any ideas folks? Tui should have a contingency when passengers lose seats re operational reasons. Not according to the store though. Wish I had booked with Virgin now. I would like to cancel the holiday, but am told I will lose deposits.

8 people who want to 'celebrate and get in the mood etc' - on a longhaul night flight??
The other passengers will no doubt be grateful that TUI have split you up!

interstellaflyer

daveleics wrote: »

Jeez - thanks for the support guys!?

It’s not a scam, if you don’t want it don’t buy it, simples, no one is holding a gun against your head and forcing you to buy it

bradders1983

interstellaflyer wrote: »

It’s not a scam, if you don’t want it don’t buy it, simples, no one is holding a gun against your head and forcing you to buy it

He posted that months ago and flounced off because nobody agreed with him, doubt he will see it.

interstellaflyer

bradders1983 wrote: »

He posted that months ago and flounced off because nobody agreed with him, doubt he will see it.

Yeah I realised afterwards that it was an old thread