New Post Advanced Search
Important update! We have recently reviewed and updated our Forum Rules and FAQs. Please take the time to familiarise yourself with the latest version.

TUI plane seat reservation

98 replies 29.6K views
daveleicsdaveleics Forumite
7 posts
Am I the only one in thinking that TUIs plane seat reservation policy is a complete scam? For those who don't know, if you book a holiday with TUI, they give you the option of reserving your seat on the plane, way before travelling, to ensure you are sitting next to your loved ones. This, however, costs £20 per person (both ways) so the bigger your family, the more you have to pay.

The fear of not sitting next to your family is the driving factor here as everyone feels compelled to reserve their seats. also, not everyone has or can use a computer, so this policy discriminates against them because those who can, will always be able to reserve their seats first (TUI call every passenger asking them, but not until much later).

I have consistently refused to reserve my seat on principle and have still sat next to my family on the plane, so this just seems like a rather nasty emotional blackmail to squeeze money out of holiday makers based on 'how much their family is worth'. Disgusting. Are there any other airlines that do this? Shouldn't the consumer watchdog be looking into it? - I'm just surprised there's not more of an uproar about it.
«13456710

Replies

  • edited 8 October 2018 at 8:59AM
    bradders1983bradders1983 Forumite
    5.1K posts
    1,000 Posts Third Anniversary Name Dropper
    ✭✭✭✭
    edited 8 October 2018 at 8:59AM
    Im sorry but almost every airline does this now with package holidays, it isnt really breaking news. You pay your money and take your choice, just dont moan if you get split up at the airport. I personally pay for extra legroom seats and have no issue continuing to do so.

    As for it "discriminating for those who cant use a computer", I have no idea what you are on about here. You can reserve seats at the point of booking and also when booking on the phone or in the shop as well. Quite frankly if you choose not to have Internet access in this day and age then that is your own fault, my 82 year old gran has an iPad and everything so absolutely no excuse.
  • onomatopoeia99onomatopoeia99 Forumite
    6.4K posts
    Sixth Anniversary 1,000 Posts
    ✭✭✭✭
    My mother, age 80, spends half the day bashing away at her ipad, and IT literate she is not. If she can manage, I struggle to imagine who cannot.

    As always, these extra charges are aimed at keeping the headline price down so things seem cheaper if you don't want the extra options. You need to consider the price in total rather than looking at the price without the extras you want.

    This has all been driven by comparison sites, switching sites and moneysaving sites like this one - this is the marketplace that sites like this have created.
    INTP, nerd, libertarian and scifi geek. Home is where my books are.

    5.2kWp system, SE facing, >1% shading, installed March 2019.
  • Jeez - thanks for the support guys!?
  • edited 8 October 2018 at 9:33AM
    bagand96bagand96 Forumite
    4.2K posts
    Part of the Furniture 1,000 Posts Name Dropper
    ✭✭✭✭
    edited 8 October 2018 at 9:33AM
    Disgusting. Are there any other airlines that do this?

    I don’t know of any that don’t do it.

    You should definitely stay away from Ryanair or Jet2 (flight only) - you certainly wouldn’t like how they handle it.
  • BTW Thomas Cook doesn't do this, so stick that in your pipe.
  • Important update! We have recently reviewed and updated our Forum Rules and FAQs. Please take the time to familiarise yourself with the latest version.
  • bradders1983bradders1983 Forumite
    5.1K posts
    1,000 Posts Third Anniversary Name Dropper
    ✭✭✭✭
    daveleics wrote: »
    BTW Thomas Cook doesn't do this, so stick that in your pipe.

    Erm, yes they do, Ive just booked a two week package trip to Malta with them and you have to pay for seats if you want to be guaraneed to be sat together. I also went with them last year and the same applied. Ive also just booked a flight only trip to Las Vegas with them and guess what?
    daveleics wrote: »
    Jeez - thanks for the support guys!?

    Maybe forums arent for you if you are looking for everyone to blindly agree with you.
  • Well I travelled to the Canaries earlier this year with TC and they didn't do it, so maybe you've been ripped off as well?
  • bagand96bagand96 Forumite
    4.2K posts
    Part of the Furniture 1,000 Posts Name Dropper
    ✭✭✭✭
    BTW Thomas Cook doesn't do this, so stick that in your pipe.

    0_D51_A26_C_92_E4_4_DF7_9525_DF774_EC850_A6.png
  • edited 8 October 2018 at 9:45AM
    Merlin139Merlin139 Forumite
    5.6K posts
    edited 8 October 2018 at 9:45AM
    The wife and I had the same thing with JET 2 last month with 2 weeks in Cyprus. Did not bother to book seats on the way out got seat next to one another on a full 737.

    On the way back we asked when we checked in for isle seats preferably across from one another and were seated in 5 and 7D on a 757. When they closed the doors dear wife said that she was on her own with no one sat in 7E and 7F and asked me to sit next to her. I pointed out that I needed to sit where I was so the would know who's body it was if the plane crashed on take off!

    Once at cruising height I moved and we had loads of room. As it happened the flight had 2 empty seats

    The T&C's are there for you to see so you decide what you want to do and pay your money if you want or take your chance.

    A possible way to get seats next to one another is get to the airport early on flight day and be one of the first in the queue to check in.
    3.975 kWp PV SolarEdge System South Facing 10% Shading Installed 21 May 2014 Located in Mid East Yorkshire.
  • edited 8 October 2018 at 9:56AM
    bradders1983bradders1983 Forumite
    5.1K posts
    1,000 Posts Third Anniversary Name Dropper
    ✭✭✭✭
    edited 8 October 2018 at 9:56AM
    daveleics wrote: »
    Well I travelled to the Canaries earlier this year with TC and they didn't do it, so maybe you've been ripped off as well?

    I havent been "ripped off" anywhere, Dave. As I originally said, I pay for EXTRA legroom seats and have no issue doing so. I can only just about manage a trip to Paris or Dublin in normal seating.

    I can assure you Thomas Cook do ask people at point of booking if they want to pay for a seat having booked 3 holidays/trips with them to various destinations over the past year, both as flight only and as a package. Proof of this has even been posted above.

    I would bail out now if I were you.
Sign In or Register to comment.

Quick links

Essential Money | Who & Where are you? | Work & Benefits | Household and travel | Shopping & Freebies | About MSE | The MoneySavers Arms | Covid-19 & Coronavirus Support