Period of validity

Missaver

So I went to MCOL website, where I entered the claim number but I didn't see anywhere to input password printed on the Claim Form. Now, each time I go to https://www.moneyclaim.gov.uk, it brings me to the page 'https://www.moneyclaim.gov.uk/web/mcol/welcome', and the only button to progress is Login or Register, bottom right hand corner.

When I click that, it goes to a page 'Sign in using Government Gateway' asking for Government Gateway user ID and password. I haven't even registered myself yet for the purpose of using MCOL.

If I've previously had a Government Gateway user ID, does it know that...??

Redx

try it if you already have a gateway account

if you dont , register , then login , then try the MCOL login and use the supplied reference to do just the AOS, nothing else

there is a guide in the newbies thread post #2

have you read it ?

also post the ISSUE DATE

Missaver

Apologies for more posting. I tried a Government Gateway user ID I have used before, but of course, it's been a long time and I forgot the password. I clicked on 'forgotton password', entered the number and my email address and it takes me to 'Reset with MoJ', after which it takes me to page 'Make a money claim online', but I am not the Claimant, rather, the Defendant.

So at the moment, I am unable to respond to this claim online... help!

KeithP

Twice this evening you have been asked for the Issue Date from your Claim Form.

As soon as you post that more guidance will be forthcoming.

Missaver

Thanks for your replies and advice. Sorry, I didn't notice all your messages, but have now. The issue date on the Claim form is 7 Nov 2019.

Missaver

Yes, I have read the guide in Newbies post re MCOL, I still haven't been able to login or create a new account. Could I just complete the AOS included with the Claim Form and send by post?

Then prepare the defence and send that separately by the due date?

KeithP

Missaver wrote: »

The issue date on the Claim form is 7 Nov 2019.

With a Claim Issue Date of 7th November, you have until Tuesday 26th November to do the Acknowledgment of Service, but there is nothing to be gained by delaying it. To do the AoS, follow the guidance offered in a Dropbox file linked from post #2 of the NEWBIES FAQ sticky thread. About ten minutes work - no thinking required.

If you really can't manage to do that - note that you have nearly two weeks to get it right - then fill in the form and file the AoS in the same way and to the same email address as mentioned below for filing a Defence.

Having done the AoS, you have until 4pm on Tuesday 10th December 2019 to file your Defence.

That's four weeks away. Plenty of time to produce a Defence, but please don't leave it to the last minute.


When you are happy with the content, your Defence could be filed via email as suggested here:

Print your Defence.
1. Sign it and date it.
   
2. Scan the signed document back in and save it as a pdf.
   
3. Send that pdf as an email attachment to CCBCAQ@Justice.gov.uk
   
4. Just put the claim number and the word Defence in the email title, and in the body of the email something like 'Please find my Defence attached'.
   
5. Log into MCOL after a few days to see if the Claim is marked "defence received". If not chase the CCBC until it is.
   
6. Do not be surprised to receive an early copy of the Claimant's Directions Questionnaire, they are just trying to keep you under pressure.
   
7. Wait for your DQ from the CCBC, or download one from the internet, and then re-read post #2 of the NEWBIES FAQ sticky thread to find out exactly what to do with it.

Missaver

Thank you KeithP, I have already gathered info and looked at some example defence from this site, so will try and adapt to my case, then hone as much as I can with all your advice. Yes, I did see the Dropbox file, but was to not avail yet, will try again later.

Missaver

btw, I used to get notifications when there are new posts to this thread or replies to my posts, I don't seem to be receiving now. Is there a way to turn on, as such?

Missaver

I have located my email notifications on replies to my posts.