Recent £50 High Street voucher incentive on Barclaycard Platinum

buster50

I spent about an hour on the phone yesterday trying to sort out my 50 vouchers. rand the geneal queries line and they said that i was only eligible for a £10 voucher. LUckily i printed of the T&c's and the offer page as proof. I was then put through to a supervisor who confirmed it was only £10. Needless to say i was realy annoyed, i was then given the number of the internet applications dept 0844 5560105 and the lady confirmed i was down for a £50 voucher (finally). She did say though the my voucher would be sent 28 days after my first purchase. explained that in the T&C's it says i would be sent a form 14 days after 1st purchase?!?!?! I have got her name anyway so i'll just keep badgering her!

I hope this number helps because Barclaycard general queries haven't got a clue what they are talking about, ring this no. instead.

Good luck eeryone!!!!!!:j

Lo_zingaro

I don't know if I dare say this, but it is beginning to look a bit more promising. Perhaps Barclaycard are beginning to realise that not all the members of the public are dummies!.

bigdic

My voucher request form arrived on Saturday , good luck everyone.

Rab19

My form arrived last week after I used the 0% balance transfer of £500 - I had a very helpful lady called Rinki, who sorted the BT out, organised for my form & told me I should get it within a week (which I did!)

I've applied for Next vouchers & will let you know when they arrive.


Rab x x

chandrakant

buster50 wrote: »

I spent about an hour on the phone yesterday trying to sort out my 50 vouchers. rand the geneal queries line and they said that i was only eligible for a £10 voucher. LUckily i printed of the T&c's and the offer page as proof. I was then put through to a supervisor who confirmed it was only £10. Needless to say i was realy annoyed, i was then given the number of the internet applications dept 0844 5560105 and the lady confirmed i was down for a £50 voucher (finally). She did say though the my voucher would be sent 28 days after my first purchase. explained that in the T&C's it says i would be sent a form 14 days after 1st purchase?!?!?! I have got her name anyway so i'll just keep badgering her!

I hope this number helps because Barclaycard general queries haven't got a clue what they are talking about, ring this no. instead.

Good luck eeryone!!!!!!:j

thank you for that buster. i rang this number today and i was talking to very nice lady i think call centre in india. she was very helpfull and polite she did say yes i will receive £50 voucher but it will take around 28 days from day of first transaction.i am well pleased. i have no complain about this call centre as i thought she knew what she was talking about.
for those of you who like to use geografical phone number for inclusive minutes call package is 01642 332308.
good luck

strange

Hmmm... got sent a £10 House of Fraser voucher today. Boo Hiss.
I applied for the £50 voucher and was confirmed by phone. Will try the complaint number tomorrow.

Str

nifferwilko

I got my form last week and popped it in the post yesterday (opted for the Argos vouchers as I've just got a new house-ish) so fingers crossed.

Sorry that people are having difficulties

AlexUK_3

They have cocked up, anyone on £50 offer gets form within 14 days.

If you are getting a tenner it arrives within 28 days.

I made purchase on 30/10 and now expect £10 H of F, as 14 days has long passed.

I presume all we can do is write and complain, anything else?

I would neber have taken the card if it wasn't for the £50

bignred05

AlexUK wrote: »

They have cocked up, anyone on £50 offer gets form within 14 days.

If you are getting a tenner it arrives within 28 days.

I made purchase on 30/10 and now expect £10 H of F, as 14 days has long passed.

I presume all we can do is write and complain, anything else?

I would neber have taken the card if it wasn't for the £50

wheres the £10 voucher thing come from as everyone has applied under the £50 promotion offer

i have had a bit of a twist in my tale
apllied twice (once for me, once for the wife)
upon activating the cards asked the operator had we got the £50 voucher offer, YES WAS THE REPLYon two seperate occasions

the wife mislaid her card, ordered a new one (sods law then found the other one) anyhow when we phoned to activate this card was told we had NO VOUCHER at all

i have used the card now (£1.99) so will be calling one of the numbers above shortly
oh and i am still awaiting my voucher form (what ever one it is) and i used my card 2-3 weeks ago

Stephen_Leak

bignred05 wrote: »

wheres the £10 voucher thing come from as everyone has applied under the £50 promotion

Barclaycard evidently have another, more general, promotional offer for a £10 House of Fraser voucher running as well.