Tesco banned me!

chocolatechipcookies

Tao81 wrote: »

lolarentt- thanks for tip. Ocado don't deliver here, but we do have waitrose a few miles away so maybe in the future?? Probably well into the future tho?!! as everything corporate seems to move that much slower down 'ere in Devon!!!! Grrrgh:mad:
Have registered my interest and may do a little bit of whinging to HO to see if can put a toe up their butt?!! We should all start boycotting Tesco, they are far too big and they lie about price matching and having the same if not better prices than other supermarkets! It's all a perceptual trick!
For example their Organic butter went up in price to £1.04 a few weeks ago....Seen it cheaper in most other shops and supermarkets since (Somerfield being the exception) and this is not the only descrepancy I have noticed in their so called price competitiveness!)...... DON'T FALL FOR THEIR LIES, VOTE WITH YOUR PURSE, GIVE THEM THE BOOT!

An even more shocking example..........

Medium Organic eggs (1/2 dozen)

Lidl £1.48
Tesco £1.78!!!!

Now tell me Tesco, like most supermarkets over here, aren't fleecing us dry?! They are taking the pish!!!!:mad:
I even find M & S are often slightly cheaper or on a par with Tesco and Sainsbury prices yet their food is ten times better!

Can't think why someone would want to eat mediocre tasting food above delicious food that is equal in price or even cheaper on some items?!!!

Even more shocking examples.............

Tin Organic chopped tomatoes
M&S 49p
Tesco 85p!!!!!

See the trick?? Some very basic items that you would never conceive T and S et al would have the cheek to charge extortionately higher prices for. It's Magic! To them! It's grossly swelling their profit margins whilst you think you are actually being given a fair deal?!!!!!!!!!!!!! Don't be taken in!

DO YOUR OWN PRICE MATCHING, takes a bit of time but can save loads of money, DON'T TRUST TESCO et al, IT'S NOT ALL WHAT IT CRACKED UP TO BE!!!!! Watch out for their illusions, there are many!!

Take the perceptual blindfold off and Go forward and prosper!

You can get tinned tomatoes in Tesco for about 20p, it just doesn't have the pretty label.

Tribulation

Tesco's is very cheap for video games. Much much cheaper than Game and Gamestation (now owned by Game) and often the same price as play.com

Terrylw1

Tribulation wrote: »

Tesco's is very cheap for video games. Much much cheaper than Game and Gamestation (now owned by Game) and often the same price as play.com

Thats true. Amazon & Play are often the same. Some of the other supermarkets also do this but not as frequently as Tesco.

Check them out for perfume though, wow what a rip off...bordering on Boots prices there!!!

Terrylw1

Tribulation,

Agree on the points in your (massive!) previous post.

Being in my early 30s I'm yet to come across it. I also have not come across older people being promoted over younger either.

The main issue I've always had problems with is companies promoting the "yes men" rather than those who challenge the processes to try to improve the company. You also find that promotion is often a case or "mate culture", but thats not a new thing.

I got sick of working many hours and then watching those who work their shift and go home get promoted.

But then, the company was rewarded with people higher up who wouldn't put in the commitment. So, I guess they got theirs!!!

Tribulation

Terrylw1 wrote: »

Tribulation,

(massive!)

Got carried away

[Deleted User]

Poppycat wrote: »

What happened to the customer is always right?

I work in retail and the customer is not always right.

Brooke_Daver

Tao81 wrote: »

For example their Organic butter went up in price to £1.04 a few weeks ago....Seen it cheaper in most other shops and supermarkets since (Somerfield being the exception) and this is not the only descrepancy I have noticed in their so called price competitiveness!)...... DON'T FALL FOR THEIR LIES, VOTE WITH YOUR PURSE, GIVE THEM THE BOOT!

An even more shocking example..........

Medium Organic eggs (1/2 dozen)

Lidl £1.48
Tesco £1.78!!!!

Now tell me Tesco, like most supermarkets over here, aren't fleecing us dry?! They are taking the pish!!!!:mad:

So Lidl are cheaper than Tescos for something?

Who really cares?

Why don't you do all your shopping in Netto where things are really cheap?

uktim29

Deleted_User wrote: »

I work in retail and the customer is not always right.

Years & years back the odd place would have up a sign saying "the customer is always right". I haven't seen one for ages now. Your correct, the customer is not always right. For example, I use to work in retail, so if I brought something so I'm a customer then straight after brought something I still must be always right as well cos I was a customer 2 minutes ago!

It's the consumers own fault for retailers dropping this approach because it's well known now too many try and take the !!!!! You'll get the odd mainly older retail diehard who swears by it but it's the most illogical statement ever, it's like saying pigs can fly.

The thing is though, even the people who would try and swear by it sometimes would end up finding themselves having to break their own rule, if they work for a company where they have to abide by a policy. They can do what they like if they run their own business, but I don't think they'd have much of a business left if they do anything every customer tells them to do.

Bamber19

Deleted_User wrote: »

I work in retail and the customer is not always right.

The rule was that the customer is always right, the reality was that 99 times out of 100 the customer was wrong, stupid, or both.

taxiphil

uktim29 wrote: »

Years & years back the odd place would have up a sign saying "the customer is always right". I haven't seen one for ages now. Your correct, the customer is not always right. For example, I use to work in retail, so if I brought something so I'm a customer then straight after brought something I still must be always right as well cos I was a customer 2 minutes ago!

It's the consumers own fault for retailers dropping this approach because it's well known now too many try and take the !!!!! You'll get the odd mainly older retail diehard who swears by it but it's the most illogical statement ever, it's like saying pigs can fly.

I think you've spectacularly missed the real meaning behind the statement "the customer is always right".

Of course it doesn't mean the customer is literally always right - that would be ludicrous. It means treat the customer as if they were right, even if they are wrong. In other words, given them the benefit of the doubt.

Or in other words, even if they are wrong, treat them as if they are right because it's not worth the cost of losing their custom forever (and having them tell all their friends and family) over a petty little quarrel which could be resolved cheaply and easily.

Believe it or not, Tesco was founded on this principle and owes much of its success to it. Until the early-to-mid 1990s they were obsessed with customer care and even part time staff working a few hours a week underwent a very intensive customer service training programme with regular appraisals and mystery customer visits.

This strategy obviously paid dividends for Tesco because it was in place throughout their massive ascent from being a smallish downmarket "tin can" supermarket to being the UK's biggest retailer (around 1996 when they overtook Sainsburys).

It was only in the late 90s that all this went right out of the window as Tesco realised they had crossed an invisible line in the sand by establishing such a strangehold on the market that customer care wasn't a worthwhile investment any more, and the way forward was through anti-competitive practices and downright thuggery towards anyone who stood in the company's way. You only have to look at some of the lamentable, poorly trained school drop-outs employed in their main customer service HQ in Dundee to see how the company doesn't place any importance on customer service any more. And I'm not talking about paying out ludicrous sums of compensation and bouquets of flowers to people who found a hair in their lasagne (or a slice of ham in their tomato juice), I'm talking about speaking to customers with a basic degree of politeness and respect.

This is what happens when companies establish strangleholds and monopolies.