TSB planned outage

binaryuniverse

No DD or standing orders for me either. That is more concerning as my money merry-go-round starts on Thursday.

Sea_Shell

Luckily my money "in & outs" don't happen until the 11th May, so I'm really hoping (for everyone's sakes) that they have it well and truly sorted by then!

Spreadsheetman

Fantastic response from internet banking just now:

Internal Server Error - Read

The server encountered an internal error or misconfiguration and was unable to complete your request. Reference #3.a7e7f648.1524549318.10488607

Uxb

skcollobcat10 wrote: »

Likewise I have many bank accounts with other banks but I expect when I want MY money transferred I should be able to do so.

A common misunderstanding
It is no longer YOUR money when you deposit it in a bank
Effectively you have given the bank a loan
There are lots of T&C's giving the bank the rights to not carry out your instructions either immediately, after a delay or indeed at all.

Gers

Tried just now online and got this message on the screen -

We are limiting access to Internet Banking. We've restricted the number of customers who can log in at once to ensure a good service once you are in. So please bear with us and keep trying

App is working OK though I still can't set up touch ID. So far no biggie.

EDIT - am now locked out and phone support is engaged! There's the biggie.

CBo

Please take a ticket, you are 43432 in line

chinners123

This is a bit of a shambles now. Still unable to login - sometimes I do get to the memorable information screen before it tells me I've logged out again. And the telephone system has basically given up.So it's a few hours off work (inpaid) to travel to my nearest branch.

Very concerned about a direct debit which I think will bounce.

Peter6268

I logged in fine earlier.

Now when I try to log in I get:

''9210358: You have entered an incorrect user ID or password''

Er no, my user ID and password entered are correct.

I will try again later when they have sorted this out.

ps I am using the new login address.

philng

WOW Complete shambles-Unable to access my Online Banking with TSB.

Get error messages then it logs in but unable to show accounts then it just logs me straight off.

realaledrinker

Wow maybe the Co-op had the right idea in binning their £1bn+ upgrade to a overseas banking platform not compatible with the UK before it saw the light of day. This has all the makings of 'another NatWest' fiasco.