📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

money deducted from my credit card

Options
I have had two deductions made from my credit card within the space of a couple of weeks that I don't recognise. The amounts and the name of the company receiving the money on my statements are completely unknown to me. I think my card has been cloned/copied somehow but I have never let it out of my sight. What can I do to get my money back?

Comments

  • Dobbibill
    Dobbibill Posts: 4,194 Ambassador
    Part of the Furniture 1,000 Posts Mortgage-free Glee! Name Dropper
    Report it to your credit card company.

    It may be worth googling the transaction name as it may be linked to a merchant you recognise. (eg - Dorothy Perkins or Burtons aka Arcadia group)
    I’m a Forum Ambassador and I support the Forum Team on the Budgeting & Bank Accounts, Credit Cards, Credit File & Ratings and Energy boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

    If you can't be the best -
    Just be better than you were yesterday.
  • bengalknights
    bengalknights Posts: 5,021 Forumite
    Part of the Furniture 1,000 Posts
    Best to notify cc company of fraudulent transactions
  • Ben8282
    Ben8282 Posts: 4,821 Forumite
    1,000 Posts Combo Breaker Newshound!
    The chance that your card has been cloned/copied is very remote.
    If you are sure that you don't recognise these transactions contact the card issuer and dispute them.
  • A few years ago I had a credit card bill which included two amounts to a company called TSL (I think) that I was sure I hadn't bought anything from. On digging deeper found out it was actually for items I bought from Tesco ie Tesco Stores Ltd.


    Could it be something similar?
  • jonesMUFCforever
    jonesMUFCforever Posts: 28,898 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 27 March 2018 at 8:44PM
    We will never know as the OP hasn't said.
    To be honest its typical of many on here.

    Update : read the OP's first 2 posts - he knows exactly who debited his card just wanted to know if S75 is a remedy on offer?
  • RG2015
    RG2015 Posts: 6,055 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    Ben8282 wrote: »
    The chance that your card has been cloned/copied is very remote.
    If you are sure that you don't recognise these transactions contact the card issuer and dispute them.
    I had a fraudulent transaction on my credit card a couple of years back and have no idea how it happened.

    If it was not a case of cloning or copying can anyone suggest others types of fraud it could have been?
  • Wizardy18
    Wizardy18 Posts: 55 Forumite
    Looking at the OP's first two posts on another thread, indicates he could be making a fraudulent claim of not knowing what these transactions are.

    Hopefully he will get caught out and at least lose the facility of the card and get a nice Cifas marker for his troubles.
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have you googled the entry on your statement or post it on here ?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.1K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.1K Work, Benefits & Business
  • 599.2K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.