Prolific Academic Survey Alerts

fly-catchers

I did the Zoonosis one and got the completion code which needed to be manually added.But when I did that it just refreshed the page without adding it. Kept on reloading the page but eventually shown as over my allocated time and screened out! Have sent both Prolific and the people doing that survey an email. Yet to hear back.

Makingabobor2

Well I spoke too soon. Just had the language experiment and it went round in circles and took ages to get out of it

olliebean

I'm having the same problems as (I guess) everyone else; I just completed a survey (although it took a lot of clicking to manage to start it), and got an error page instead of the usual completion page. I copied the completion code from the URL, and pasted it into Prolific, but it won't let me submit, saying "Please either finish or return this submission before continuing." I can't cancel the study either, so I'm stuck with it, I guess until it times out. I messaged the researcher explaining the situation, giving the completion code and saying I hope they received my submission and will be able to pay me for it.

I hope they fix it soon, as the page is currently refreshing every few seconds and cycling between the page where I can click "Complete study" and the one that says "Awaiting review", and the constant resfreshing is driving me up the wall. I hope "Awaiting review" means it's been submitted - I can't access the Submissions page to check.

I can't even wait for the study to time out, as the timer is resetting every time the page refreshes.

bicif

Makingabobor2 said:

Well I spoke too soon. Just had the language experiment and it went round in circles and took ages to get out of it

exactly the same issue here with that study.. going around in circles saying i returned it then i completed it then the completion code doesn't exist, i have contacted the researcher. hope we don't get penalised for this.

Makingabobor2

olliebean said:

I'm having the same problems as (I guess) everyone else; I just completed a survey (although it took a lot of clicking to manage to start it), and got an error page instead of the usual completion page. I copied the completion code from the URL, and pasted it into Prolific, but it won't let me submit, saying "Please either finish or return this submission before continuing." I can't cancel the study either, so I'm stuck with it, I guess until it times out. I messaged the researcher explaining the situation, giving the completion code and saying I hope they received my submission and will be able to pay me for it.

I hope they fix it soon, as the page is currently refreshing every few seconds and cycling between the page where I can click "Complete study" and the one that says "Awaiting review", and the constant resfreshing is driving me up the wall. I hope "Awaiting review" means it's been submitted - I can't access the Submissions page to check.

I can't even wait for the study to time out, as the timer is resetting every time the page refreshes.

Have you tried logging out and back in again? That is the only way I could get out of it

Value

I have the same problem with a study that I completed showing the completion code then circling back around to say I've not completed it. I've messaged the researcher (which took several attempts as it wouldn't let me do that initially either). I've logged out and in again and it hasn't cleared the issue. Perhaps it will if I give it some more time. I'm staying logged out for now.

Slinky

Got the same thing with the language one.  I've now been able to get to the submissions page which is showing it as returned, which I think I may have hit in desperation. Probably not going to get paid for that one.

Aside from that, did anybody else think the language one was very odd?

Makingabobor2

Slinky said:

Got the same thing with the language one.  I did one I was inviited to complete following one I did a month ago without problem.

Aside from that, did anybody else think the language one was very odd?

I didn't even get a chance to see it...it said I had completed it before I even started it!

Value

Having left it a bit longer with being logged out I've now got back in again. The study I had completed shows now though as 'Returned' which is a bit annoying as I completed it. Anyway it wasn't one of the highest paying ones so I might just leave Prolifc to sort itself out for the rest of today. Don't want to waste time doing any more studies then finding they also show as returned.

elsien

Mine are now showing as waiting to be reviewed, so that's something. At least they are on there under submissions.