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Prolific Academic Survey Alerts

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  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 28 July 2022 at 1:03PM

    MOCHA Transition to Retirement Moments of Change Study (SCR)

    I completed this very short one minute Study and, on completion when trying to submit, this notice came up:
     

    "This site can’t be reachedhttps’s server IP address could not be found. Try: Checking the connection Checking the proxy, firewall and DNS configuration Running Windows Network Diagnostics ERR_NAME_NOT_RESOLVED"


    I tried several times, my internet connection is working all right, with no success and eventually I had to submit with no code."

    It's strange because yesterday with the Oxford Zoom, also one minute, I received no code and  had to submit that one with no code.  I hope it's not my laptop playing up.

  • MollyR
    MollyR Posts: 2,573 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    I have messaged the researcher to point out the way in which the URL is malformed (he has, of course, missed out the colon between "https" and "//").  Incidentally, you don't have to submit with NOCODE;  the URL gave the completion code at the end of the string, so I just copied and pasted it.
  • Thanks MollyR. I'm afraid I didn't see that and hope my submission with "No code" will be accepted.
  • elsien
    elsien Posts: 36,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic

    MOCHA Transition to Retirement Moments of Change Study (SCR)

    I completed this very short one minute Study and, on completion when trying to submit, this notice came up:
     

    "This site can’t be reachedhttps’s server IP address could not be found. Try: Checking the connection Checking the proxy, firewall and DNS configuration Running Windows Network Diagnostics ERR_NAME_NOT_RESOLVED"


    I tried several times, my internet connection is working all right, with no success and eventually I had to submit with no code."

    It's strange because yesterday with the Oxford Zoom, also one minute, I received no code and  had to submit that one with no code.  I hope it's not my laptop playing up.

    I had the same but unfortunately I timed out - I presumed it was my internet connection, so meant to go back and try again but then forgot. 
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • That's disappointing elsien.  My submission (with No code) was approved.
  • MollyR
    MollyR Posts: 2,573 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    The researcher messaged me to say they have fixed it now.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 29 July 2022 at 6:18PM
    That is really helpful, thank you silvercar.  Where was the completion code sent via Prolific, to your own email address or is there a separate chat 'place' on Zoom?

    I used my own 'spare' email address - not my prolific email.

    Video Call Experiment on Wednesday (University of Oxford)

    By Roberto Rozzi

    I am disappointed to have received this message from The Researcher this afternoon:

    "Hello, If you are receiving this message, it means that your submission has not been approved (because I did not receive your Prolific ID). If you did not participate in the study, please return your submission now; otherwise, we will need to reject your application. Please do not reply to this message unless it is strictly necessary since we received many emails. Best regards, Roberto"

    I attended the Zoom appointment and was taken a few minutes early.  I was introduced to the Researchers, answered the question, clicked on the link they gave (although I received no completion code) and was told that the Zoom call had ended.

    Do I have no choice other than to return the Study (I think this would be unfair) or let them reject my submission?  Of course I really did participate and was introduced to the Researchers during the short Zoom appointment.

    Although it is only 84 penceI really did take care to reserve the time,  was free to participate and did participate as arranged. 

    I'll be pleased to hear any of your opinions, thank you.

  • JGB1955
    JGB1955 Posts: 3,851 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    My submission was approved - I got the submission code via the URL displayed at the end of the survey.  Had to click through a couple of pages before getting back on track but, otherwise, no problems.
    #2 Saving for Christmas 2024 - £1 a day challenge. £325 of £366
  • I must have missed that JGB1955.  When I was told that the Zoom call had ended I came out of it.  The Researcher, during the short Study, referred to me by name but I suppose that is not enough.  I used the link to connect to the Zoom call from the confirmation email I received.

    I really don't want to Return the Study, because I really did participate, but if the only alternative is to receive a 'red' Rejection notice maybe I should reconsider.

    What, in similar circumstances, would your view/decision be?
  • JGB1955
    JGB1955 Posts: 3,851 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    I must have missed that JGB1955.  When I was told that the Zoom call had ended I came out of it.  The Researcher, during the short Study, referred to me by name but I suppose that is not enough.  I used the link to connect to the Zoom call from the confirmation email I received.

    I really don't want to Return the Study, because I really did participate, but if the only alternative is to receive a 'red' Rejection notice maybe I should reconsider.

    What, in similar circumstances, would your view/decision be?
    I think I may have confuse things - I was replying to a post about 

    MOCHA Transition to Retirement Moments of Change Study (SCR)

    #2 Saving for Christmas 2024 - £1 a day challenge. £325 of £366
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