Economy Seven Energy reviews: Give your feedback

Quentin

You didn't have to accept their changes (all of which they were allowed to do in their ts + cs which you accepted when joining them)


(You say you complained about your DD amount and they changed it! Why didn't you ask them to refund the £300 that had built up, or use the DD guarantee if they broke it - you would have been repaid instantly by your Bank)


If you don't want price increases then your mistake was signing up to a variable tariff!


(Arranging to switch doesn't take months - normally done in around 3 weeks)

Benjimoron

Be very careful with making any agreements with Economy 7 Energy. I agreed an arrangement of compensation with them following all the problems months ago. They've now decided that they're withdrawing from that arrangement, claiming that I have asked them to do so (I absolutely have not!!!). Will be taking it to the ombudsman service now, asking them to enforce what Economy 7 Energy agreed to via email. Will see what happens!

Biscuit_Tin

Should we be expecting an Ofgem announcement shortly?

Still appearing on the Citizens Advice comparison service, but you can't switch to anyone via them