Top Bank Accounts Discussion Area

phillw

RG2015 said:
If you switch then your Santander account will be completely closed. 

And if it's a 123 lite then there is no going back ever, as it's not available to new customers.

youth_leader said:

I've just had a letter from HSBC reassessing my overdraft amount, they've reduced it by £200 per month.  

What do you mean, "by £200 per month"?

Overdrafts tend to be reduced if you haven't used them. FD recently increased mine temporarily because I let payments go out that exceeded my overdraft (I covered it by the end of the day, so it's fine).

Eco_Miser

MiM said:

Why do you say "nearly all"?

An example of a not-transfered SO:

I used to have two TSB current accounts (when they paid good interest), with a standing order moving money from one to the other as part of my monthly carousel.

I switched the recipient account, the other continued to pay that SO to the now closed account (it bounced and I cancelled it), I had expected the SO to be paid to the account that received the switch.

Ldak

My Tuppence re TSB

Switched to TSB 30 November last year for their then switching deal, think it £50, £50 in a year.

Saved the switching T&Cs to a PDF, it was something like, have two DDs, pay in £500 and make a debit card transaction before 10 January. Can't say for sure because I had to delete every reminder of TSB from disk for sanity.

Nothing in their emails/texts mentioned my account number or sort code and the debit card took 6 weeks, yes 6 weeks, to arrive. By which time the £500/1 x debit card transaction terms could not be met.

When I called and waited 25 mins for an answer and was, finally, put through to the right person, my suggestion that I should not suffer because they continued using the Post Office for card deliveries during their strikes fell flat and the intonation was that I was just "trying it on."  For £50 !!!

Needless to say, they'll be no future relationship with TSB.

As a contrast, opened an investment account with InvestEngine, clicked the wrong link to sign up and get a referral bonus. Within 24 hours, messaged them, supplied the intended lnik, had the bonus applied within minutes.

Way to go TSB, To your future be damned.

Rant over.

ForumUser7

Ldak said:

My Tuppence re TSB

Switched to TSB 30 November last year for their then switching deal, think it £50, £50 in a year.

Saved the switching T&Cs to a PDF, it was something like, have two DDs, pay in £500 and make a debit card transaction before 10 January. Can't say for sure because I had to delete every reminder of TSB from disk for sanity.

Nothing in their emails/texts mentioned my account number or sort code and the debit card took 6 weeks, yes 6 weeks, to arrive. By which time the £500/1 x debit card transaction terms could not be met.

When I called and waited 25 mins for an answer and was, finally, put through to the right person, my suggestion that I should not suffer because they continued using the Post Office for card deliveries during their strikes fell flat and the intonation was that I was just "trying it on."  For £50 !!!

Needless to say, they'll be no future relationship with TSB.

As a contrast, opened an investment account with InvestEngine, clicked the wrong link to sign up and get a referral bonus. Within 24 hours, messaged them, supplied the intended lnik, had the bonus applied within minutes.

Way to go TSB, To your future be damned.

Rant over.

You may have already done this, but if not, I suggest you log a formal complaint with TSB - they may end up giving you the switch bonus and a little bit extra as a goodwill/compensation gesture for the inconvenience and potential poor call handling by the sounds of things.

For the complaint, keep it factual, and list anything and everything. Try to limit emotive language, and provide any evidence you have for any steps.

Good luck!

Ldak

ForumUser7 said:

Ldak said:

My Tuppence re TSB

Switched to TSB 30 November last year for their then switching deal, think it £50, £50 in a year.

Saved the switching T&Cs to a PDF, it was something like, have two DDs, pay in £500 and make a debit card transaction before 10 January. Can't say for sure because I had to delete every reminder of TSB from disk for sanity.

Nothing in their emails/texts mentioned my account number or sort code and the debit card took 6 weeks, yes 6 weeks, to arrive. By which time the £500/1 x debit card transaction terms could not be met.

When I called and waited 25 mins for an answer and was, finally, put through to the right person, my suggestion that I should not suffer because they continued using the Post Office for card deliveries during their strikes fell flat and the intonation was that I was just "trying it on."  For £50 !!!

Needless to say, they'll be no future relationship with TSB.

As a contrast, opened an investment account with InvestEngine, clicked the wrong link to sign up and get a referral bonus. Within 24 hours, messaged them, supplied the intended lnik, had the bonus applied within minutes.

Way to go TSB, To your future be damned.

Rant over.

You may have already done this, but if not, I suggest you log a formal complaint with TSB - they may end up giving you the switch bonus and a little bit extra as a goodwill/compensation gesture for the inconvenience and potential poor call handling by the sounds of things.
ld 
For the complaint, keep it factual, and list anything and everything. Try to limit emotive language, and provide any evidence you have for any steps.

Good luck!

Good advice and the same I would normally profer as not one to usually let it go or use emotive language (it's a war, not a battle kind of guy usually) but, must be geting tired of customer (non)service standards in the UK, £50 loss worth it to feel free of TSB. 

Did consider, for a while, openng several accounts, keep "losing" my card etc, asking for everything by post, in braille/audio etc, but my waste standards stopped me...hehe!

Reposted this to the Rant section as I didn't realise it existed. Keep well.

NickW68

Hi,
I have an old Lloyds savings account that is unused and contains 0.11pence. Is it possible to switch this to one of the current account deals that give you cash for joining (£200). If no, are there any similar cash incentive deals for moving to a new savings account?

Steve_xx

NickW68 said:

Hi,
I have an old Lloyds savings account that is unused and contains 0.11pence. Is it possible to switch this to one of the current account deals that give you cash for joining (£200). If no, are there any similar cash incentive deals for moving to a new savings account?

You can't switch a savings account to a current account. 

bluebottle11

I have just opened a second current account with my bank with the intention of switching this to get the NatWest switch bonus. Is there any length of time i need to wait before switching,  eg do I need to wait for my new debit card to be delivered before I can switch? 

flaneurs_lobster

bluebottle11 said:

I have just opened a second current account with my bank with the intention of switching this to get the Nationwide switch bonus. Is there any length of time i need to wait before switching,  eg do I need to wait for my new debit card to be delivered before I can switch? 

There is no (current) Nationwide switch bonus scheme. The last one ended in November 22.

There are current offers at Natwest, RBS, Ulster, firstdirect & HSBC. 

EDIT : MSE Article https://www.moneysavingexpert.com/banking/compare-best-bank-accounts/#switch

ForumUser7

flaneurs_lobster said:

bluebottle11 said:

I have just opened a second current account with my bank with the intention of switching this to get the Nationwide switch bonus. Is there any length of time i need to wait before switching,  eg do I need to wait for my new debit card to be delivered before I can switch? 

There is no (current) Nationwide switch bonus scheme. The last one ended in November 22.

@bluebottle11 - Do you mean the NatWest switch bonus? Or did you see the thisismoney article and get a bit confused: (https://www.thisismoney.co.uk/money/saving/article-12016865/Nationwide-spent-29m-gobbling-147-000-new-customers.html)