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TeleTech... official MoneySavingExpert.com discussion

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  • mumofjusttwo
    mumofjusttwo Posts: 2,610 Forumite
    Part of the Furniture Combo Breaker
    I receive an email saying that they wanted to do a phone interview.
    January Grocery 11/374
  • Carlyt
    Carlyt Posts: 44 Forumite
    Hi everyone,I was hoping for some advice.

    I am thinking about applying for teletech but I already have a full time job which is mon-fri 9-5. I could do with the extra income so was thinking about doing this from home.

    I was wondering if anyone knows if i would benefit from this due to tax and national insurance. Does anyone know how much they would deduct? I'm assuming it would me more than normal???
    Also does anyone know what the working hours available are and if you can choose the days you work? For example could I just work monday wednesday thursday and a weekend day or do they have set shifts?

    Hope someone can help.

    Thanks x
  • mumofjusttwo
    mumofjusttwo Posts: 2,610 Forumite
    Part of the Furniture Combo Breaker
    It would depend on how much you earn atm as to how much tax etc you would need to pay. Teletech pay £6 p.h.

    I think that normally Saturday AND Sunday are compulsory but maybe worth applying incase things change.
    January Grocery 11/374
  • Hi. Can anyone tell me Teletech's head office address as I need to fill it in for HM revenue.

    thanks
    January Grocery 11/374
  • Sanity
    Sanity Posts: 109 Forumite
    Hi. Can anyone tell me Teletech's head office address as I need to fill it in for HM revenue.

    thanks

    If you check any correspondence you have had from them, its always stamped at the top.
  • This Teletech sounds good and I have always liked the idea of working from home. However I have a full time job at present which I wouldn't want to give up until I knew whether I liked it and whether it suited me.

    Does anyone know what sort of customer contracts they have and whether I could do a shift between 7 and 11pm during a week and a couple of early morning ones at the weekend. I understand all they want is 20 hours per week.

    Do you get many calls coming in and what is their policy on toilet breaks, getting drinks and meal breaks? Also what happens if someone comes to your door can you go and answer it? If you start of part time how easy is it to increase your hours?

    My laptop has the full windows suite of programs and I have broadband internet connection.

    What customer service jobs are anyone doing?

    Silentotter
  • ive just applied, and hope im accepted. Have just lost my job mainly due to my lateness and their lack of understanding about child care!

    i dont have a pc at min, only mac. but im moving in with my boyfriend in april where there is a pc and a 'office'. the phone line is downstairs, so would i need to get a new phone line and broadband? would prob make sense in the long run.

    i have worked in many call centres before, well for at least 10 years now so hopefully ill ger the job!

    any other mums do this job, do you enjoy it and does it effect you by not getting out and about much?
    ive always worked full time, and since i lost my job a week ago the bordom is klling me!!!
  • Mr_GB
    Mr_GB Posts: 36 Forumite
    To those successful applicants...

    I applied for this and have been scheduled to have an interview, but whenever I click the link in the E-Mail they sent me to schedule an interview there are no time slots available? Is this normal?

    I've checked several times a day for the last week or so...

    Thanks in advance :)
  • KzakQ
    KzakQ Posts: 32 Forumite
    Mr_GB wrote: »
    To those successful applicants...

    I applied for this and have been scheduled to have an interview, but whenever I click the link in the E-Mail they sent me to schedule an interview there are no time slots available? Is this normal?

    I've checked several times a day for the last week or so...

    Thanks in advance :)

    Hi Mate,

    I have just been offered a position which i have accepted, I start training in a week. Cant wait!.

    Try going to the hirepoint website where you applied and click on the live help. I was able to book an appointment with my recruitment consultant for the next three days after i received that email.

    Anyway good luck everyone.

    RAVERMINX

    I saw somewhere on here that the workbooth CD works fine on the NEW -Intel- Mac's not the old Macs though. How old is yours MAC raverminx.?

    Kzakq
  • lulaloo
    lulaloo Posts: 191 Forumite
    Mr_GB wrote: »
    To those successful applicants...

    I applied for this and have been scheduled to have an interview, but whenever I click the link in the E-Mail they sent me to schedule an interview there are no time slots available? Is this normal?

    I've checked several times a day for the last week or so...

    Thanks in advance :)


    I have the same problem - I had to reschedule a previous interview - does it say something about 2-23 on the invitation? I called customer services and she said this means that time slots will be available from Feb 23rd and to check back then. we must just be in the next interview pool and need to wait until the week commencing to schedule our interviews.
    Hope that helps
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