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Who or what company owns the PAC code ID mobile number ?

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  • System
    System Posts: 178,323 Community Admin
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    MoneyMate wrote: »
    Sorry but I know you are only trying to help BUT im not disclosing any more of my number, every one already has the ending in "000" :beer:

    Glad you got it sorted in the end.

    You can find out the donor network yourself (for future info) by googling the first five digits e.g. 07808 is O2 . They always control the ported number and simply re-route your incoming calls/texts to whichever other network you port to.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • MoneyMate
    MoneyMate Posts: 3,239 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Enceladus wrote: »
    CPW had some cheek charging you £5 for a replacement SIM when the original was not working properly.
    The worse thing now is ID are charging me £4.33p for cancelling without 30 days notice , beyond belief that I had to port out due to sharing my mobile number with a total stranger on 1P :eek:

    I would strongly recommend anyone considering ID check first, their non U.K. based call centre is a joke, but I believe at least some of their contact centres are in this country, sales etc.
    There are more questions than answers :shhh: :silenced:
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    :A UK Resident :A
  • d123
    d123 Posts: 8,729 Forumite
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    MoneyMate wrote: »
    The worse thing now is ID are charging me £4.33p for cancelling without 30 days notice , beyond belief that I had to port out due to sharing my mobile number with a total stranger on 1P :eek:

    I would strongly recommend anyone considering ID check first, their non U.K. based call centre is a joke, but I believe at least some of their contact centres are in this country, sales etc.

    I think the majority of users complain about their poor customer services, they seem to be quite useless.
    ====
  • Ian011
    Ian011 Posts: 2,432 Forumite
    Fifth Anniversary 1,000 Posts Name Dropper
    If they failed to mention the charge when you applied for the PAC, you could argue that the charge is not valid.
  • MoneyMate
    MoneyMate Posts: 3,239 Forumite
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    Ian011 wrote: »
    If they failed to mention the charge when you applied for the PAC, you could argue that the charge is not valid.

    At the end of the day who wants to stay when you're sharing your mobile number with a complete stranger,so porting out asap, it's all on my Resolver list, see if they can get a result with this non U.K. Call centre con people.
    There are more questions than answers :shhh: :silenced:
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  • MoneyMate
    MoneyMate Posts: 3,239 Forumite
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    Well tried to contact ID on Twitter or the "Cowboys" is a better name no good surprise surprise. :)
    There are more questions than answers :shhh: :silenced:
    WARNING ! May go silent for unfriendly replies
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  • MoneyMate
    MoneyMate Posts: 3,239 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    with Resolver ,In 18 days I will be able to escalate my case to CEO at ID.
    Perhaps sorted for year end ?
    There are more questions than answers :shhh: :silenced:
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  • MoneyMate
    MoneyMate Posts: 3,239 Forumite
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    edited 9 December 2017 at 12:10PM
    ID have made an offer of compensation but still want me to pay £4.33p for leaving early, through Resolver site see what they say next
    There are more questions than answers :shhh: :silenced:
    WARNING ! May go silent for unfriendly replies
    Please excuse me Spell it MOST times :o
    :)
    :A UK Resident :A
  • MoneyMate
    MoneyMate Posts: 3,239 Forumite
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    So strange that currently i'm talking to both ID and Carphone Warehouse reference compensation, wonder why they do that is it not the same company ?
    There are more questions than answers :shhh: :silenced:
    WARNING ! May go silent for unfriendly replies
    Please excuse me Spell it MOST times :o
    :)
    :A UK Resident :A
  • d123
    d123 Posts: 8,729 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    MoneyMate wrote: »
    So strange that currently i'm talking to both ID and Carphone Warehouse reference compensation, wonder why they do that is it not the same company ?

    It’s owned by CPW, but run as a separate company.
    ====
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