New Windows/Doors current install problem

tonyh66

if trickle vents are necessary for buillding regs, how come windows are offered with or without? also fire escape openers? whats the problem? if you have a large window that opens then surely in an emergency you would force the window fully open. unless you have no large opening windows upstairs, in which case you can get emergency escape hammers to break the glass. (unless the regs have changed since I looked and you need large opening windows now) in which case the salesman should have said something when ordering.

System

Pretty fundamental issues for a fensa registered installer to get wrong tbh, having had replacement windows done myself last year you'd be amazed at how many of the salesmen don't have a proper handle on the current regs...
Although they are fairly easy things to sort out (depending on the design of the upper level windows)
It would be interesting if there was a written record of you requesting that all windows should comply with regs, I know it should be inherent in the order but replacement windows are in the sketchy end of the trades (in my humble opinion!)

bery_451

the_r_sole wrote: »

Pretty fundamental issues for a fensa registered installer to get wrong tbh, having had replacement windows done myself last year you'd be amazed at how many of the salesmen don't have a proper handle on the current regs...
Although they are fairly easy things to sort out (depending on the design of the upper level windows)
It would be interesting if there was a written record of you requesting that all windows should comply with regs, I know it should be inherent in the order but replacement windows are in the sketchy end of the trades (in my humble opinion!)

As a fensa registered company isn't the onus on them to make it comply with building regulations as the customer is not an expert in building regulations. It is like for example me advising my doctor the dosage of medicine is best for me lol.

Yes I did said to the surveyor verbally to make it comply with building regulations. I also emailed them saying I leave the possibilities up to them as they are more experienced.

I believe the responsibility is on them. It is like me going to a mercedes dealership buying a new car with no airbags request because I dont like airbags. Is the manufacturer mercedes obliged to listen to my request when manufacturing my new car?

ytfcmad

You dont need trickle vents for building reg's.

bery_451

ytfcmad wrote: »

You dont need trickle vents for building reg's.

Link available?

Ruski

AIUI the replacement windows should be 'no worse' than the existing installation: if the 'old' window didn't have trickle vents then there is no obligation to install them on the new installation.

Fire escape hinges are easily retro fitted as long as the aperture on the opening is big enough to satisfy the regulations: if not then that's a different matter!

HTH
Russ

Furts

bery_451 wrote: »

My intentions are not just building regulations it is overall the problems I mentioned in this thread.

Well I have to inform them about the building regulations failures results as I cant just cant keep quiet about it risking my safety. So you will keep quiet about it?

Selling unsafe windows to customers makes me half hearted or them?

No I did not bring this on myself as I thought by getting a window company with credentials such as Fensa instead of employing cowboys without credentials.

You fail to understand what is happening here. You are the customer, or view it as you are the client. As such you draw up the specification and the requirements to be met in order to satisfy your requirements. If you cannot, or will not, do this then you should be employing somebody who can.

You have chosen a FENSA company. So what? And what point are you trying to make here? FENSA is system introduced to con consumers and attempt to evade Buildings Regulations. A simple fact, and something I have commented about on this forum for years. Instead of accepting this you have found out the hard way through personal experience. Guess what? Hey presto your FENSA windows do not comply with the Buildings Regulations as witnessed by your Council Inspector. Nothing new there. What did you expect?

But why fire off at me -there is no point in shooting the messenger. Similarly why get into a dispute with your Council Inspector? Your energy should be directed to sorting out the mess you have got yourself into over your windows.

To offer you a hint, you should have the council verdict in writing. You should have met the Council Inspector. When you were told trickle vents were required you should have been proactive and sensible. You should simply have asked "why?" You should then have politely asked "could you show me that in your guidance notes". Finally, the relevant details should be in writing to you, possibly under "terms of reference" or some such title. You are paying for this service so such questions are entirely reasonable. Instead you expect folks on this forum to do all the run around, and brain scratching, because you are not prepared to do so.

You really need to focus your energy, get a grip, stop firing off at spurious targets, and get your windows sorted.

As an aside why you chose light oak windows, and then said gaps are big, has always remained an unknown. Similarly you have not commented on the windows that were removed. What detail were these? But ultimately be fair to the installers. Expecting a Rolls Royce job in the property in your photos is taking matters to a comical farce.

bery_451

Furts wrote: »

You fail to understand what is happening here. You are the customer, or view it as you are the client. As such you draw up the specification and the requirements to be met in order to satisfy your requirements. If you cannot, or will not, do this then you should be employing somebody who can.

You have chosen a FENSA company. So what? And what point are you trying to make here? FENSA is system introduced to con consumers and attempt to evade Buildings Regulations. A simple fact, and something I have commented about on this forum for years. Instead of accepting this you have found out the hard way through personal experience. Guess what? Hey presto your FENSA windows do not comply with the Buildings Regulations as witnessed by your Council Inspector. Nothing new there. What did you expect?

But why fire off at me -there is no point in shooting the messenger. Similarly why get into a dispute with your Council Inspector? Your energy should be directed to sorting out the mess you have got yourself into over your windows.

To offer you a hint, you should have the council verdict in writing. You should have met the Council Inspector. When you were told trickle vents were required you should have been proactive and sensible. You should simply have asked "why?" You should then have politely asked "could you show me that in your guidance notes". Finally, the relevant details should be in writing to you, possibly under "terms of reference" or some such title. You are paying for this service so such questions are entirely reasonable. Instead you expect folks on this forum to do all the run around, and brain scratching, because you are not prepared to do so.

You really need to focus your energy, get a grip, stop firing off at spurious targets, and get your windows sorted.

As an aside why you chose light oak windows, and then said gaps are big, has always remained an unknown. Similarly you have not commented on the windows that were removed. What detail were these? But ultimately be fair to the installers. Expecting a Rolls Royce job in the property in your photos is taking matters to a comical farce.

Ok if Fensa is a con like you say then what credentials that are better than fensa shall i look for when employing a window company?

How do i get this sorted then?

You mean irish oak windows gaps standards are unknown?

The previous windows were white upvc windows. Im not ecpecting a fancy rolls royce job, i expect a job that is within standards and regulations and to be complete at least.

k3lvc

Given you're 6 weeks in from your original post what is the current status ? Have you got some windows/no windows/a contractor who'll work with you ?

bery_451

k3lvc wrote: »

Given you're 6 weeks in from your original post what is the current status ? Have you got some windows/no windows/a contractor who'll work with you ?

Yes we managed to sign up with a new company stating they will start next week and get it finished before christmas hopefully.