Offer £250 to switch to Clydesdale, Yorkshire or B

eaglesrjh

YorkshireBoy wrote: »

Let me answer your question with a question...

If this was your salary credit (rather than an FP), on a scale of one to ten how annoyed would you be if they wouldn't let you spend it straight away?

And there's your answer.

ok so i interpret that to mean as long as it actually credits the account it can be moved straight away again.

Save

YorkshireBoy

eaglesrjh wrote: »

ok so i interpret that to mean as long as it actually credits the account it can be moved straight away again.

Save

So long as it "credits" the account (and it must do because if it didn't you wouldn't be able to withdraw it) it's an eligible credit.

[Deleted User]

My friend had the fraud message - seems a pain in the neck if your salary came in and you tried to transfer a modest amount (~£250) away (say for bills elsewhere!) and it gets put on hold until you contact the fraud team.

Seems people that genuinely want to use that as their one and only account would be hardest hit with their crazy policies. Why don't they just do OTP via SMS/Phone Call?

Luckily she doesn't "need" the money that was transferred in, but seems ridiculous to fraud block new accounts because they don't have a spend history - particularly for low level values. I could understand if it was a £200 then once that had gone through someone upped it to say £2k, or multiple amounts of £200, but just 1 seems waaay too harsh

Surprisingly (and fortunately!) my rent payment to a new payee of £600 on my account went through without a problem!

Nicholas

mra1984 wrote: »

Don't know why people keep say logon using YB/Clydesdale.... that doesn't even let me register for that using my customer number. Unless you were previous customers maybe?

I thought registering for internet banking was a pre-requisite requirement for using the B app?

cosh25

I switched my TSB account, luckily I had no problems with the application process, switch etc. I am trimming down my accounts due to a house purchase soonish and to make it easier for me. I was going to use the 'B' app/bank as one of my remaining accounts, but the app is so buggy I think I will hang on until the £250 bonus is paid and then look at my options. The issues I've had are payments/transfers showing in the account and disapearing... when you ring they deny it, even though I took a screenshot due to other peoples comments on here. I've had a transfer of £250 blocked by the fraud team also. I don't know how people use this as the only account they have, but each to their own I suppose! Just thought I would share my experience so far.

Mee

My bugbare is the delay with payment/DD/SO amendments and cancellations showing up/actioned.
Won't do apps for banking so use IB only.
Just waiting for my £250 and I'm out of here...

clivep

moneyfoolish wrote: »

Can somebody clarify my assumptions, please?
My switch date is supposed to be on November, 24th.
1. Are people receiving emails to confirm that the switch has happened successfully?
2. If my switch goes through without a problem then I intend to transfer £1000 to the account on December, 7th and a further £1000 on January 14th. I think that satisfies the conditions. Is that correct?
3. Once I transfer the first £1000, I assume I can withdraw some or all of that money before I transfer the second £1000 and similarly, after I transfer the second £1000, I can withdraw some or all of that money at any time following the transfer?
4. I have no direct debits on the switched account so will have to move 2 from another account which must be paid within 62 days of the switch date. Is that also correct?

For 2. see previous interpretation of the conditions... i.e. does the 2nd £1,000 need to be within the 31 days following the first 31 days or the 31 days following the 1st £1,000?

I believe it's the former and your payment dates are fine for this but fall foul if it's the latter interpretation. If you delayed payment of the first £1,000 for a week or so (or did the January one a week or so earlier) then you'd meet both interpretations.

Katiehound

Well, still isn't plain sailing! I will have earned that bonus!
Outgoing SO- correct, DDs correct (and have already paid out) but beneficiary incoming totally wrong!
Have spent 20 mins + trying to talk to Nationwide (gave up- think lost the will to live scenario!)- where they say it is coming from, and 5 mins to Lloyds- from where it is really coming.

that's the problem with having £1K doing the rounds!!

Now this problem is not of Yorks Bank's making but rather Halifax! After all the time I have wasted am thinking of a 'goodwill gesture'- I certainly feel like making a gesture and that's a fact and there's precious little goodwill involved.

hopefully it is sorted with an internal e-mail but so far I have spoken to call centres at Kilmarnock, Clydebank, Kilmarnock & Clydebank! being transferred back & forth and seems the switching team are only there M-F.

[Deleted User]

My friend above has now been blocked from online banking completely, presumably for not ringing up to verify the transfer the other day. Although the message said something along the lines of "we may process this anyway, and you may not need to phone", so seems harsh to completely block access.

I'm controlling her account to get her the £250, so she's (rightfully!) not amused at having to phone them on Monday, as obviously I can't (!).

Very poor experience IMO... and I think we know what she'll be doing with the account when the £250 if credited!

The cynical side of me thinks they're doing it to wind people up that are not using it as the main account - but by being silly like that, they're just damaging their reputation. Assuming this £250 switching bonus was a marketing idea, it's backfiring!!

Mchambers

Somerset_La_La_La wrote: »

My friend above has now been blocked from online banking completely, presumably for not ringing up to verify the transfer the other day. Although the message said something along the lines of "we may process this anyway, and you may not need to phone", so seems harsh to completely block access.

I'm controlling her account to get her the £250, so she's (rightfully!) not amused at having to phone them on Monday, as obviously I can't (!).

Very poor experience IMO... and I think we know what she'll be doing with the account when the £250 if credited!

The cynical side of me thinks they're doing it to wind people up that are not using it as the main account - but by being silly like that, they're just damaging their reputation. Assuming this £250 switching bonus was a marketing idea, it's backfiring!!

phone them up to complain. Suggest that she clears her cookies and tries again for online banking with another bank.