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Monarch Airlines stops trading - latest info and your rights

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  • I booked with last minute.com. my outbound flight is ok but my return flight was with monarch. I paid using my credit card but Santander have adv me to raise a section 75 with last minute which should include all additional cost incurred through re booking. Is this correct ?
  • Danz33 wrote: »
    I booked with last minute.com. my outbound flight is ok but my return flight was with monarch. I paid using my credit card but Santander have adv me to raise a section 75 with last minute which should include all additional cost incurred through re booking. Is this correct ?

    Hi! Our guide should help you:

    http://www.moneysavingexpert.com/travel/monarch-airlines-collapse-latest-info-and-your-rights
    Could you do with a Money Makeover?


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  • silvercar
    silvercar Posts: 49,635 Ambassador
    Part of the Furniture 10,000 Posts Academoney Grad Name Dropper
    Danz33 wrote: »
    I booked with last minute.com. my outbound flight is ok but my return flight was with monarch. I paid using my credit card but Santander have adv me to raise a section 75 with last minute which should include all additional cost incurred through re booking. Is this correct ?

    If your return flight is on or before 15 October the CAA should arrange your flight home.
    I'm a Forum Ambassador on the housing, mortgages & student money saving boards. I volunteer to help get your forum questions answered and keep the forum running smoothly. Forum Ambassadors are not moderators and don't read every post. If you spot an illegal or inappropriate post then please report it to forumteam@moneysavingexpert.com (it's not part of my role to deal with this). Any views are mine and not the official line of MoneySavingExpert.com.
  • utigers
    utigers Posts: 221 Forumite
    Hi I've booked Tenerife next year with Last minute and go with Easy Jet but did return with Monarch.


    I've got Holiday insurance with Holiday Safe and have end supplier failure/Force Majeure upto 3k....would they pay out on both the flights or just the Monarch one?
  • LilNic
    LilNic Posts: 5 Forumite
    Sixth Anniversary Combo Breaker
    Looking for advice. I have a flight with Easyjet flying to Portugal on 22nd Oct. Due to fly back with Monarch on 30th Oct- which is AFTER the date that the CAA are offering to fly everyone home free of charge.

    I paid for the tickets on credit card and have initiated a section 75 with my credit card company so should get money back however finding return tickets is proving IMPOSSIBLE due to little availability and the fact that all airlines appear to be cashing in on the situation by tripling prices.

    Is there anything else I can do to keep my holiday. I really don't want to lose yet more money by not going but also can't afford to pay 3x the amount I initially paid for the tickets.

    Thanks
  • utigers wrote: »
    Hi I've booked Tenerife next year with Last minute and go with Easy Jet but did return with Monarch.


    I've got Holiday insurance with Holiday Safe and have end supplier failure/Force Majeure upto 3k....would they pay out on both the flights or just the Monarch one?

    Hi utigers

    Our guide should help: http://www.moneysavingexpert.com/travel/monarch-airlines-collapse-latest-info-and-your-rights
    Could you do with a Money Makeover?


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  • richardw
    richardw Posts: 19,459 Forumite
    Part of the Furniture 10,000 Posts
    LilNic, Where from Portugal and where to in the Uk?

    Is arriving back on the 31st Oct too late?
    Posts are not advice and must not be relied upon.
  • LilNic wrote: »
    Looking for advice. I have a flight with Easyjet flying to Portugal on 22nd Oct. Due to fly back with Monarch on 30th Oct- which is AFTER the date that the CAA are offering to fly everyone home free of charge.

    I paid for the tickets on credit card and have initiated a section 75 with my credit card company so should get money back however finding return tickets is proving IMPOSSIBLE due to little availability and the fact that all airlines appear to be cashing in on the situation by tripling prices.

    Is there anything else I can do to keep my holiday. I really don't want to lose yet more money by not going but also can't afford to pay 3x the amount I initially paid for the tickets.

    Thanks

    Hi Lilnic

    If you ask your question as a new one on the Overseas Travel Planning board our lovely forumites should be able to help you look
    Could you do with a Money Makeover?


    Follow MSE on other Social Media:
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  • A work colleague of mine who had a package holiday booked with Monarch for the 13th October has been told by ATOL that she can't continue with a claim until 14th October.


    Is this what everyone else is experiencing?
  • LilNic
    LilNic Posts: 5 Forumite
    Sixth Anniversary Combo Breaker
    31st would be OK. Anywhere in the UK Richard things are that desperate! Our local airports are Birmingham, Bristol, Cardiff but would seriously consider others if it means we don't lose the holiday.
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