I watched the postman not bother delivering my parcel

neilmcl

Supersonos wrote: »

Instructions?? Is it not widely understood that people live in houses? And therefore, if the parcel requires a signature from the person the parcel is addressed to, it would make sense that the postman would approach the door of the house, knock/ring the door bell and wait for the homeowner to appear at which point he could hand over the parcel and request a signature?

If not, then what you're suggesting is that, by having a postbox, I must stand next to ready to sign for it as the postman has no obligation to actually come to the front door.

And if I have apparently moved my delivery point to my gate, all the hundreds of times that the postman has come to my door, he was essentially tresspassing?

Plus, is the contract not between the seller and Royal Mail? The seller has paid Royal Mail to deliver the parcel to me pre-1pm on a Saturday and obtain a signature as proof. They failed to do that.

You're kind of missing the point. Most of the time people who put separate post boxes out away from the house do so because they don't want strangers, including postman, coming onto their property. You've made this conscious decision to move the delivery point away from the house therefore nobody is under any obligation to attempt delivery to anywhere other than that point.

Can you answer my question please, was this parcel signed for or just too big?

Supersonos

neilmcl wrote: »

Can you answer my question please, was this parcel signed for or just too big?

Sorry, I thought the fact that I mentioned needing to wait next to the postbox to sign for it would have made that clear.

The parcel was signed for and not very big at all.

warby68

I've seen postmen posting the cards without attempting delivery and experienced it myself.

However, I think the box at the gate does throw a bit of benefit of the doubt their way in this instance, especially if he actually had the parcel in hand. It does seem more like confusion about whether its ok go on to your property when your box suggests otherwise. I don't think the red cards gives that as an option so he ticked the closest thing.

A small sign on the box might avoid confusion

Its seller's responsibility ultimately but doubt you will get anywhere. I must admit I'd be a little unsure in this instance of whether I was supposed to go beyond the gate - guards dogs etc.

BTW what is the point of the box if you're happy with everything to the door?

worried123

I think that is ludicrous. It shouldn't matter where the box is and it was a parcel. So if he has a new washing machine delivered they would leave a calling card saying they couldn't fit it into the box...it was a parcel.......my sister has a box by the porch of her front door and the postman always knocks at her front door with a parcel...and if the parcel required a signature the only way to obtain this is at the door....and ludicrous `rules` or not i think the postman was being very thoughtless.....

Maybe it would be better to move your post box near to your front door for the future.

shaun_from_Africa

worried123 wrote: »

I think that is ludicrous. It shouldn't matter where the box is and it was a parcel. So if he has a new washing machine delivered they would leave a calling card saying they couldn't fit it into the box.

Talk about going off at a tangent and bringing something totally unrelated into the discussion.

Of course it matters where the box is.
If someone has left a mail box on the boundary of their property, most people would assume that the reason for it being there was for it to be used for the purposes of mail being delivered to it and not to the house.
Is it mail that the OP is discussing?

A couple of points about your comparison.
1/ Appliance deliveries are normally either to the door of a property or in some cases, to the required room.

2/ Unless that appliance is being delivered by Royal mail, why does it matter what the delivery company want to do?

neilmcl

warby68 wrote: »

I've seen postmen posting the cards without attempting delivery and experienced it myself.

However, I think the box at the gate does throw a bit of benefit of the doubt their way in this instance, especially if he actually had the parcel in hand. It does seem more like confusion about whether its ok go on to your property when your box suggests otherwise. I don't think the red cards gives that as an option so he ticked the closest thing.

A small sign on the box might avoid confusion

Its seller's responsibility ultimately but doubt you will get anywhere. I must admit I'd be a little unsure in this instance of whether I was supposed to go beyond the gate - guards dogs etc.

BTW what is the point of the box if you're happy with everything to the door?

That's all that I was suggesting.

neilmcl

worried123 wrote: »

I think that is ludicrous. It shouldn't matter where the box is and it was a parcel. So if he has a new washing machine delivered they would leave a calling card saying they couldn't fit it into the box...it was a parcel.......my sister has a box by the porch of her front door and the postman always knocks at her front door with a parcel...and if the parcel required a signature the only way to obtain this is at the door....and ludicrous `rules` or not i think the postman was being very thoughtless.....

Maybe it would be better to move your post box near to your front door for the future.

There's a big difference between a box on your porch and one over 200 feet away at a gated entrance. I also think you analogy with the washing machine doesn't actually make any sense as white goods don't go through the postal network do they.

worried123

shaun_from_Africa wrote: »

Talk about going off at a tangent and bringing something totally unrelated into the discussion.

Of course it matters where the box is.
If someone has left a mail box on the boundary of their property, most people would assume that the reason for it being there was for it to be used for the purposes of mail being delivered to it and not to the house.
Is it mail that the OP is discussing?

A couple of points about your comparison.
1/ Appliance deliveries are normally either to the door of a property or in some cases, to the required room.

2/ Unless that appliance is being delivered by Royal mail, why does it matter what the delivery company want to do?

So how on earth does a customer sign for a parcel if the postman does not knock at the front door? The sender has paid royal mail to deliver a parcel with a signature ...do they assume the customer `lives` in his mail box.......did he knock on the post box and think...`oh no-one home (in their post box) better leave a card`....its all ridiculous and amounts to common sense and clearly the post man has none.

neilmcl

worried123 wrote: »

So how on earth does a customer sign for a parcel if the postman does not knock at the front door? The sender has paid royal mail to deliver a parcel with a signature ...do they assume the customer `lives` in his mail box.......did he knock on the post box and think...`oh no-one home (in their post box) better leave a card`....its all ridiculous and amounts to common sense and clearly the post man has none.

As mentioned a number of times now, there's usually a good reason why post boxes such as this are left at the gate rather than the house precisely because the owners don't want uninvited guests turning up on their doorstep. If the owners are happy to make exceptions to this then the onus is on them to make it clear, hence a notice on the box is all that would be required. It's not for the postman to second guess the homeowners wishes.

shaun_from_Africa

worried123 wrote: »

So how on earth does a customer sign for a parcel if the postman does not knock at the front door?

They collect and sign for the package at their local delivery office.