Credit Card Reclaiming Discussion

themaestro

Thanks for the quick response mate!

Of course i'd prefer it to come off the balance than have it to spend. I just wish there was a way of them freezing the interest on the account as they've closed it, so that any payments i make actually go towards reducing the balance, rather than just paying the interest each month. Is there a way of doing this?

jonnyb1978

Has anyone got a definate address to send a letter before action letter to Halifax/HBOS credit cards.
I used Trinity Road on prelim letter but they never got back to me, but have read conflicting addresses such as:

Po Box 548, leeds.

The Dunferline address.

Which is best to send?

timnlaura

Its great news that you can still claim on credit cards. I must get round to sending stuff off this week before it gets too late!

mcmac

hi all

claiming my charges from egg of £200 + £57 int = 257 sent my letter last week and today recieved a reply that they are offering £57.32 now i want to refuse this and go for the full amount

which letter should i send?

thanks all

curly_B

Hi can anyone give me some advice. I sent of my letter with cheque to barclaycard with my £10 on August 27th. The cheque was cashed on Septemebr 9th and according to Barclaycards records they sent the statments but I have not recieved them. I left it 40 days before the start of my telephone calls to them where I have been promised they have been resent twice but to date have still recieved nothing from them. I called again on 5th November and spoke to a rather condescending man who implied nothing had been resent and the only way to get them would be to rewite to the original address. I sent a letter to this address explaining everything and 15 days later nothing again. During the course of my telephone calls I have been told the figure of my charges not including interest. My question is do I write and ask for this figure and if so do I add interest and what amount? or do I wait another 40 days from the date of this last letter or do I contact the independent commissioner? If I went down the last route how long approximately does it take for them to chase the card company to send statements? I feel I am getting no where with Barclaycard, yet my husbands went off the same time as me and his was finished in no time successfully.
All thoughts appreciated.

barloo69

curly_B wrote: »

Hi can anyone give me some advice. I sent of my letter with cheque to barclaycard with my £10 on August 27th. The cheque was cashed on Septemebr 9th and according to Barclaycards records they sent the statments but I have not recieved them. I left it 40 days before the start of my telephone calls to them where I have been promised they have been resent twice but to date have still recieved nothing from them. I called again on 5th November and spoke to a rather condescending man who implied nothing had been resent and the only way to get them would be to rewite to the original address. I sent a letter to this address explaining everything and 15 days later nothing again. During the course of my telephone calls I have been told the figure of my charges not including interest. My question is do I write and ask for this figure and if so do I add interest and what amount? or do I wait another 40 days from the date of this last letter or do I contact the independent commissioner? If I went down the last route how long approximately does it take for them to chase the card company to send statements? I feel I am getting no where with Barclaycard, yet my husbands went off the same time as me and his was finished in no time successfully.
All thoughts appreciated.

Its a shame isnt it that in this day and age the only way to effectively communicate and get positive action is by snail mail. Personally I would stop all further phone calls as they dont get you anywhere !!!! Swallow the absolute balls up that has happened thus far and start again stage 1 letter to the original address however with the £10 fee state that they have had this already in previous communication and that they have cashed it also, enclose statement proof of this .

Good luck.

bigredone_2

The postman delivered some great news this morning. The Halifax have agreed to repay my credit card charges in full with interest. The initial offer was for £178, which i rejected. A threat of court action resulted in a full refund plus interest £836, hooray!:beer: Thanks to this website and the inspiration i gained from others succeses i am over the moon, just in time for christmas! :j

Broadstone

curly_B wrote: »

Hi can anyone give me some advice. I sent of my letter with cheque to barclaycard with my £10 on August 27th. The cheque was cashed on Septemebr 9th and according to Barclaycards records they sent the statments but I have not recieved them. I left it 40 days before the start of my telephone calls to them where I have been promised they have been resent twice but to date have still recieved nothing from them. I called again on 5th November and spoke to a rather condescending man who implied nothing had been resent and the only way to get them would be to rewite to the original address. I sent a letter to this address explaining everything and 15 days later nothing again. During the course of my telephone calls I have been told the figure of my charges not including interest. My question is do I write and ask for this figure and if so do I add interest and what amount? or do I wait another 40 days from the date of this last letter or do I contact the independent commissioner? If I went down the last route how long approximately does it take for them to chase the card company to send statements? I feel I am getting no where with Barclaycard, yet my husbands went off the same time as me and his was finished in no time successfully.
All thoughts appreciated.

For info, emails are better than post.

I don't post letters to banks or building societies. Instead I send them as attachements in emails to the CEOs. The attached URL gives you the email addresses of the bank CEOs :

http://www.connectotel.com/marcus/ceoemail.html

For Barclaycard, you will need to send an email to [EMAIL="john.varley@barclays.com"]john.varley@barclays.com[/EMAIL] and ask him to ecalate your attached letter accordingly.

It will save postage costs.

It has worked brilliantly for me as I have got credit card charges refunds from Nationwide and Halifax plus I have escalated other things via email rather than post. If you still want to post your letters, just ask for a freepost address in your first letter attached to email. I did this with Barclays and was supplied a freepost address without any problems.

I hope this helps.

Kingel

Hi everybody, I am trying to reclaim charges back from Aqua Credit Card but I can't find any address to send the Data Protection Letter, does anybody know the correct address?
Many thanks

Broadstone

jonnyb1978 wrote: »

Has anyone got a definate address to send a letter before action letter to Halifax/HBOS credit cards.
I used Trinity Road on prelim letter but they never got back to me, but have read conflicting addresses such as:

Po Box 548, leeds.

The Dunferline address.

Which is best to send?

As advised in a previous post on forum, send an email to the Halifax CEO Eric Daniels at [EMAIL="eric.daniels@lloydstsb.co.uk"]eric.daniels@lloydstsb.co.uk[/EMAIL] with your letter attached to email.