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Credit Card Reclaiming Success Stories
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Thanks MSE got £1,600 dating back to 2004. Your template letters really helped.0
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Provider : Capital One
Amount reclaimed £156 (£12 charges) + £16.34 Interest + £172.34
Amount paid : £172.34
I initially wrote to Capital One requesting my charges without enclosing the £10 fee (as this has worked with 4 other companies). Capital One wrote back and asked for the fee so I sent a cheque. They replied with all my charges which added up to £156, with the interest calculator I wrote back and requested my charges and interest to be repaid in total £172.34.
I then received a letter back saying their charges were fair and they wouldn't pay me, I then used the next template letter and today I received a letter to say they have reconsidered and are paying me the full amount I requested :j
In total thanks to MSE I have reclaimed :-
£51.84 from Tesco
£60.72 from Post Office
All were £12 charges. Not as much as some people on here but still £284.90 in total.
Mint - Awaiting reply
MBNA - Awaiting reply.
Incidentally I only had to pay £10 to Capital One for a list of my charges, all the others provided them for free.
I hope this helps and encourages other people to claim.Car loan £8105.35 57/60 payments left of £141.80 per month
Loan £6687.23 55/58 payments left of £165 per month
Nationwide £1183 (0% interest until 02/2026)
Total debt £15975.480 -
Cliamed in april after downloading and filling in forms
Had confirmation of forms recieved in july
Just had confirmation of a £7500 payout !!!!!!!!!!!!!!
Rbs aka natwest
Thank you so much for all the info contained on this site my family and i are over the moon !
Thankyou thankyou thankyou :j:T0 -
EGG were definitely the ones for me to go to first. Started process at end of June and, after a lot of feet dragging, just received a letter saying I've been refunded £930!
Shame it has to go towards my DMP...
Going to continue battle with HSBC and MBNA next week
Hi, what was the £930 for from Egg?
i am trying to claim back charges, but getting now where fast!
thanks0 -
Hi All.
Im being a bit lazy with not reading the posts,sorry.
Can you still claim credit card charges but not through hardship?
Is it still the past 6 years that you can claim?
:beer:0 -
Provider: Tesco Clubcard Credit Card (Tesco Bank / RBS)
Amount Reclaimed: £36 + interest
Amount they paid: £90.72
The story:
I've had a couple of £12 charges due to a slight misunderstanding on the date that the balance clears (I repay in full each month - only use the card for the tesco points) and decided to try and reclaim after reading these guides. I went back through my statements and found 3 charges. I sent in the initial template letter detailing these charges - claiming for £36+interest.
Their initial response was the standard attempt to say that the charges were fair and that I was not entitled to reclaim, however their statement of charges showed that I'd actually been charged 7 times in total - which I was slightly surprised about.
I then sent the second standard letter from here stating that I was not satisfied with their response, and that I also wished to claim the additional charges they had raised to my attention (totalling £84 + interest). They replied back with an offer for the full amount (£90.72) by cheque, which I'm just waiting for now in the post.
First letter sent to them on 02/10/11 - final offer letter received 21/10/11.
Thanks MSE!0 -
Provider : Yorkshire
amount reclaimed : £700
amount recieved : £880.73 (inc interest)
The Story
Wrote a letter from the template section here, recieved a reply within 2 weeks saying they would look in to it. I recieved a letter on Saturday offering £880.73 as a full and final settlement. Most of the charges were £12 but about 7 were £25 going back 6 years. Thanks again to this site for pointing me in the right direction0 -
SUGARSPICE wrote: »Hi All.
Im being a bit lazy with not reading the posts,sorry.
Can you still claim credit card charges but not through hardship?
Is it still the past 6 years that you can claim?
:beer:0 -
Huge huge thanks to Martin and MoneySavingExpert.com
I have a loan with Barclays which I'm still repaying; due to finish in about 5 months. However I put in a reclaim for PPI after I read of the success stories on MSE.
I downloaded the questionnaire, sent it off sometime in August or thereabouts, got a reply to say that they'll be getting in touch with me in November. I was about to reply them this weekend when I got a letter saying that they will be making the repayments:j
They will pay off the remaining loan with the money and I'll get whatever's left over. I don't have the exact amounts at hand...just too excited and thought I should share it straightaway:j
Thank you Martin and the MSE team!!!0 -
Hello - in August I claimed from HSBC, Tesco, Capital One, Argos and MBNA
Received a cheque from Tesco for £35 and a letter from HSBC saying that they will refund me £3600 within 28 days and a letter from Argos to say they will be paying £14. Every little helps!
MBNA sent me a photocopy of my application which clearly showed the box being ticked for PPI - however I don't remember doing this....they say this complaint will not be upheld and the case is now closed. What should I do now?0
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