Smarty

ballyblack

no roaming at present

Roaming - coming this Summer
We’re a UK-only network at the moment, but the good news is you’ll be able to use your phone to roam this Summer.

trinidadone

I am looking at joining this company, I would be most interested to find out what existing customers think of this company?

Anthorn

trinidadone wrote: »

I am looking at joining this company, I would be most interested to find out what existing customers think of this company?

Overall just as efficient as most other providers. It's a subsidiary of Three so we can expect service similar to Three.

My only concern is that the Smarty sim is used in my stand-by phone which has data turned off but every month it's said to use 1MB of data. So on my small plan I only get refunded for 1GB instead of 2GB.

trinidadone

Anthorn wrote: »

Overall just as efficient as most other providers. It's a subsidiary of Three so we can expect service similar to Three.

My only concern is that the Smarty sim is used in my stand-by phone which has data turned off but every month it's said to use 1MB of data. So on my small plan I only get refunded for 1GB instead of 2GB.

Thanks for this, sounds like you are loving £1.25 a month (£15.00 a month roughly)

Is the sim a month only contract then??? has the company had any increases ??

Anthorn

trinidadone wrote: »

Thanks for this, sounds like you are loving £1.25 a month (£15.00 a month roughly)

Is the sim a month only contract then??? has the company had any increases ??

Mine is the small plan which allows 2GB for £7.50p. So £1.25p off next month's bill it's £6.25p. The contract is a rolling month and paid by card continuous authority.

The plus for me for my main phone which I will be moving to smarty this month is that credit can be bought which doesn't run out and buys extra Gigs of data if I need it for £1.25p per Gig.

For my main phone I'll be going for the Large plan which is 8 Gigs for £15 per month and a deposit of £30 for credit. If my current usage doesn't change I'll be getting a refund in some months and buying extra Gigs in other months.

pmduk

You should be credited for every unused MB, there's no per minimum GB charge as such. It might be worth double-checking with them. There have been no price increases since they launched in Aug as far as I recall.

Anthorn

pmduk wrote: »

You should be credited for every unused MB, there's no per minimum GB charge as such. It might be worth double-checking with them. There have been no price increases since they launched in Aug as far as I recall.

Sorted. You are correct. Refunds are pro rata per MB. I still wonder where the 1MB usage comes from but Smarty are disregarding it.

Last month's email from Smarty:

Just to confirm, payment for your plan has gone through. Your plan will renew again on 09-06-2018.

You had 2.0 GB of unused data from last month, which meant a £2.48 discount on this month's bill!

Thanks,

The SMARTY team

Browntoa

Two posts mentioning referral removed , this is not the place

dtrain

Got this from Smarty this morning:

Hi there! We’re confident that you'll be able to enjoy roaming sometime in July, but we're unable to confirm an exact launch date at the moment.

--

Poppy Poppy from SMARTY

Too late for me though. I'm away at the end of the month.

trinidadone

I have just joined Smarty, i am currently awaiting my sim card, and i have a month free also i got the small package.

I have just seen the virgin media sim only package for:

2GB 2500 minutes unlimited text message - £6.00 month 12 months.

am I able to cancel my order with Smarty if i wanted to, and if so how?