Kantar - Royal Mail Monitoring and Posting Panel

molerat

Stop making life difficult for yourself, just post it

HomingPigeon

Thanks molerat but I'd like to do it right, my motto has always been 'if it's worth doing, it's worth doing properly'.  :0)

Locky

HomingPigeon said:

Please can anyone advise?

I have a parcel to post in a mail bag. It has a printed address label already attached. The online addressing instruction shows a company name in the address, but the company name has been left off the printed address label. The rest of the address is correct.

Shall I just hand it over in the mail bag as it is (minus company name) or shall I contact Kantar about it?

TIA.

Check your online account as that should show the most up-to-date details. I would just write the company name at the top of the address label.

Can you Google the address to see if there are other businesses there?

General_Grant

Locky said:

HomingPigeon said:

Please can anyone advise?

I have a parcel to post in a mail bag. It has a printed address label already attached. The online addressing instruction shows a company name in the address, but the company name has been left off the printed address label. The rest of the address is correct.

Shall I just hand it over in the mail bag as it is (minus company name) or shall I contact Kantar about it?

TIA.

Check your online account as that should show the most up-to-date details. I would just write the company name at the top of the address label.

Can you Google the address to see if there are other businesses there?

I'd agree but -

Does the printed label from the R-number sheet have the name on it?  If so, I'd definitely write the name on the parcel label.

I'd also message TNS in the probably futile hope that they'd make sure it doesn't happen again.

------

I've only got another week on the regular panel and today had message to return the RFIDs as soon as possible and some were listed for return.  I did so - nice walk to the postbox.  Then the mail arrives with another survey item (and for the second time recently the RFID code was queried).  So I'm hanging on to that for a couple of weeks just in case more mail arrives because people have missed posting something and putting it in the mail one or two weeks late.  That's what I'd intended to do any way, before getting the message to return all not already allocated to future mailings.  

HomingPigeon

There are no other companies (that I can see) at the address. It's just a house within a row of houses. The R-number label that goes in the parcel doesn't show the recipient's name, or a company name - just the (correct) postcode.

This is the first parcel I've posted in a mail bag, but I recall a similar query when posting a letter a long time ago. In that instance Kantar told me to use their printed address label, even though it didn't quite match up to the correct postal address, as it would be up to the recipient to report any address discrepancies when logging the received item.

That seemed a bit 'wrong' to me, but maybe I care too much about these things. :0)

Thanks for replies, all.

molerat

HomingPigeon said:

Thanks molerat but I'd like to do it right, my motto has always been 'if it's worth doing, it's worth doing properly'.  :0)

You obviously work to a better standard than TNS do then

HomingPigeon

Think you've hit the nail on the head there, molerat. :0)

kerri_gt

HomingPigeon said:

Think you've hit the nail on the head there, molerat. :0)

I'm thinking it's someone who is self employed/has their business registered to their home address. 

HomingPigeon

I think you're right, kerri.

But the Royal Mail website shows the company name IS part of their official postal address, so I can't see why Kantar wouldn't include it on the parcel (after all, they included it on the online instructions).

The company name is also clearly showing on the door, underneath the house number.

Seems more likely to me that it was accidentally left off the parcel label.

kerri_gt

HomingPigeon said:

I think you're right, kerri.

But the Royal Mail website shows the company name IS part of their official postal address, so I can't see why Kantar wouldn't include it on the parcel (after all, they included it on the online instructions).

The company name is also clearly showing on the door, underneath the house number.

Seems more likely to me that it was accidentally left off the parcel label.

Nothing would surprise me about it being left off. That said, when you receive mail it's just the address that is checked isn't it? Not the name / business name? (Only finished a few weeks ago and already forgotten lol)