Ulster Bank: Easy Access Savings Account at 1.25% pa

Johng100

Hi
Wish I had read this thread before opening acct
only did it because it was in money saving email
Their site said acct was open and ready for use
But I can't login in or register for their "Anytime" thing
Live chat says7-10 days for acct to be functional
I can't wait for access so I can close this acct
21st century service not in Ulster looks like

Victors_Bruvver

Now I have to wait one to two days for a code by text or letter to reactive my account why? Ulster Bank can immediately send me a text to thank me for 're-registering' but pause to send the code, eh?

All the other banks and financial institutions I have ever dealt with can so why not them - is this the curse of RBS in Edinburgh. Pity Ulster Bank cannot divorce these zombies in South Gyle.

derrick

Card finally arrived today, still awaiting PIN and reader, 6.5 weeks since application and counting!

.

gizz_mo

Tom_Jones wrote: »

Just wait until you get a statement, I've done four transactions and had an eight page statement. Hilarious

and its like a dodgy A5 size with punch holes in a strange place too...

ManAtHome

derrick wrote: »

Card finally arrived today, still awaiting PIN and reader, 6.5 weeks since application and counting!

.

Me too, opened just over 3 weeks ago - they might be catching up!

chels

Not wishing to tempt fate but so far so good - account opened yesterday, showing online today and first transfer credited immediately.

Just have to see how long the card, reader etc takes now but, due the delays others have experienced, I decided to just add £10.00 initially and once everything is properly up and running I'll transfer a bigger lump sum.

Mattyw

derrick wrote: »

Card finally arrived today, still awaiting PIN and reader, 6.5 weeks since application and counting!

.

Weird. Got my card and pin the same day after about 20 days and card reader on 7th august (ordered 15 July from memory)

Hopefully clearing that backlog of readers and your pin letter will turn up tomorrow

talexuser

I applied 3rd July, was in a position to deposit money on the 21st July (making sure it was not needed immediately) and got my card today 9th August. I already have a couple of readers.

I assume the card pin (which they say is 3 to 5 working days away) is different to the login pin?

CanadianDream

I opened my e-savings account last month and just received my card. Still waiting for the card reader and PIN number to come through.


For those who haven't received the card reader etc, you can make payments via the mobile app but I still think the card reader method of setting up new payees is ridiculous.


Most banks do this by codes via text message.

colsten

talexuser wrote: »

I assume the card pin (which they say is 3 to 5 working days away) is different to the login pin?

yes it is

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