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Cancelled sky - what are my options?
Options

Kim_kim
Posts: 3,726 Forumite

I had sky Q fitted yesterday, as did my daughter 8 miles away.
I had mine installed & was told it's an extra £20 for the Touchscreen remote, so I paid by card, it will be posted to me.
An hour later, my daughters is fitted & she's handed the touchscreen remote for free!
I rang sky today to get my £20 back, I'm not paying for something they are giving other customers for free.
They'd give me £15 or a &20 M&S or Tesco voucher, for the principle of the matter I wouldn't accept it, I wanted my full £20.
So I've ended up cancelling. Part of the cancellation involves me getting my £20 back!!! So I've had my refund.
What now?
I've got a dish, no real Ariel.
Do I go to a sky competitior or do I get a free box.
I want the ability to record on the box & series link.
Don't watch sports, I have Netflix so I'm not bothered about film channels.
Just want to record programmes on channels 1 to 5.
I had mine installed & was told it's an extra £20 for the Touchscreen remote, so I paid by card, it will be posted to me.
An hour later, my daughters is fitted & she's handed the touchscreen remote for free!
I rang sky today to get my £20 back, I'm not paying for something they are giving other customers for free.
They'd give me £15 or a &20 M&S or Tesco voucher, for the principle of the matter I wouldn't accept it, I wanted my full £20.
So I've ended up cancelling. Part of the cancellation involves me getting my £20 back!!! So I've had my refund.
What now?
I've got a dish, no real Ariel.
Do I go to a sky competitior or do I get a free box.
I want the ability to record on the box & series link.
Don't watch sports, I have Netflix so I'm not bothered about film channels.
Just want to record programmes on channels 1 to 5.
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Comments
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You could buy a freesat box with a hard drive to record programmesI’m a Forum Ambassador and I support the Forum Team on the Quick Grabbit, Freebies, Overseas Holidays & Travel Planning and the UK Holidays, Days Out & Entertainments boards.
If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.0 -
I had sky Q fitted yesterday, as did my daughter 8 miles away.
I had mine installed & was told it's an extra £20 for the Touchscreen remote, so I paid by card, it will be posted to me.
1TB or 2TB box?An hour later, my daughters is fitted & she's handed the touchscreen remote for free!
Same question?0 -
Inner_Zone wrote: »1TB or 2TB box?
Same question?
Mine is 1tb. I think hers is the same.
Hers was £5 cheaper.0 -
A Freesat box is your best option really.0
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Something like this
https://www.amazon.co.uk/HDR-2000T-500GB-Freeview-Digital-Recorder/dp/B00FPLMRDC?SubscriptionId=AKIAILMN4KCSLXDLYLTA&!!!!!whhifi-21&linkCode=xm2&camp=2025&creative=165953&creativeASIN=B00FPLMRDC&retsolclick=5946cda135518e0100703898
One spanner in the works, I do like watching game of thromes.0 -
No that's for Freeview.One spanner in the works, I do like watching game of thromes.
Then consider Now TV.0 -
Something like this
https://www.amazon.co.uk/HDR-2000T-500GB-Freeview-Digital-Recorder/dp/B00FPLMRDC?SubscriptionId=AKIAILMN4KCSLXDLYLTA&!!!!!whhifi-21&linkCode=xm2&camp=2025&creative=165953&creativeASIN=B00FPLMRDC&retsolclick=5946cda135518e0100703898
One spanner in the works, I do like watching game of thromes.
http://www.argos.co.uk/static/ArgosPromo3/includeName/freesat-shop-home.htm0 -
I had mine installed & was told it's an extra £20 for the Touchscreen remote, so I paid by card, it will be posted to me.Mine is 1tb. I think hers is the same.
Hers was £5 cheaper.
1TB boxes are usually only supplied with one remote the standard one and neither are "Touchscreen".0 -
angryparcel wrote: »No, freesat is from this link
http://www.argos.co.uk/static/ArgosPromo3/includeName/freesat-shop-home.htm
http://www.argos.co.uk/product/4369046
So I could buy this. Unplug the sky q box & plug this in instead & away I go?
Anyway to find out what channels I'll get?
I must have 1-5 & qvc, I suspose I'll loose sky Atlantic & game of thrones:(
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