Ebay and paypal spoof mails. Please read

Mark7799

Randal wrote:

Got a spoof e-mail today apparently from an e-bay member requesting why I hadn't paid for an item I had won from them. The item just happened to be something that I was looking at and I presumed my wife may have purchased it. The e-mail looked exactly like an e-mail from an e-bay member when they send you a question through the site, together with all the correct links (all individually hyperlinked) etc.

I clicked on the link to see the item concerned and was requested to log on. I put in my details only to be rejected. Smelling a rat I realised it must have been a spoof and quickly went into my e-bay account through the correct channels and changed my password.

I've since forwarded the e-mail to the e-bay spoof dept and it now seems that the site was shut down within an hour (well done e-bay? :T ).

Interestingly, e-bay pointed me towards their on-line help pages to detail what to do and I came across the link to their e-bay toolbar here (hope the link works!!)

Good thing is that the toolbar has a Account Guard feature on it which shows green when you are on an authentic e-bay site or Paypal site, and red with a warning box when you are on a spoof site. It seemed to work on the spoof site I was sent before it was deleted.

I had another version of it today as well.

eBay sent this message from xxxxxxxxxxxxxx
Your registered name is included to show this message originated from eBay. Learn more.

Question from eBay Member -- Respond Now
eBay sent this message on behalf of an eBay member via My Messages. Responses sent using email will go to the eBay member directly and will include your email address. Click the Respond Now button below to send your response via My Messages (your email address will not be included).




Question from xxxxxxxxxxxxxxxxx
Hi there,
I have the money ready to pay for your item please le me know your PayPal email. Let me know how soon the item will arrive at my place and what shipping service you'll use.
Respond me ASAP.

Thanks
Respond to this question in My Messages.







Thank you for using eBay!
http://www.ebay.com/

I have no outstanding sales at present and did an advanced search but couldn't find a member as per the name quoted. I've forwarded the email to spoof@ebay and await their usual response.

binz_81

I received an email in my junk mail today.
Said it came from member@ebay.
Was something along the lines of:

'Are you goimg to pay for item or not.
Why you ignore emails.
Will report to ebay.'

Looked pretty genuine as it had all the markings, icons and wordings of a genuine ebay email. However, having read about similar fraudulent emails that were circulating i deleted it and checked My Messages in my ebay.
They were empty.
It did have me thinking at first though as i recently bought an item, paid through paypal but hadnt showed on my bank yet.

Hope anyone else who gets these emails will be wary enough to open ebay themselves in a new window and check my messages.

Never click respond now in an email!
Never sign in through a link received in an email!!
Always open ebay in a new window!!

Also if your going to buy an expensive item please make sure you read the entire listing. Take a look at this thread about xbox 360 scams.

Hope this stops a few more people getting scammed, especially over christmas.

:xmastree: :xmassign: :xmastree:

superscotsman

mah_jong wrote:

I had an email from 'paypal' this week..... the email even said said to visit the paypal site its self ( as if to authenticicate) I, being a sensible sort, forwarded it to spoof@paypal and yes it was a fake!

ma

One precaution you can take in such a case is to restart your computer before you go onto paypal. If you do not do this, paypal will usually reject you. This is because you are carrying some kind of bug - possibly to read the details of your paypal account - and paypal's defences have blocked it. Restarting your computer will get rid of it by clearing your RAM. Whatever you do, don't save anything to disk. If you get straight through to paypal you could be in trouble.

One surefire way of identifying spoof paypals is to look down to where that little golden padlock should be. If it ain't there, it's spoof.

superscotsman

MarkyMarkD wrote:

No, that is not true. They only know if you've opened an e-mail if they've set it to send a read receipt and you allow that read receipt to be sent. I've never seen this (or virtually never) on spam and certainly never on a phishing e-mail.

Nobody is going to be phished twice - so why would they care if your address is real or not? Either you respond, or you don't.

Ah! So THAT'S what they're up to. I have received several "ebay" emails from email addresses I don't know saying. "When are you going to send me the goods for which I've paid?" There is a transaction number quoted, which I checked with my previous transactions, and couldn't find a match. Just as well I didn't reply.

Thanks MarkyMarkD.

Juni_3

Usually if you hover the mouse over any links in the email you can see on the bar at the bottom of the read (outlook and gmail accounts anyway) that the website it is pointing to is not the correct one.

Anything in ip format (nnn.nnn.nnn.nnn) or .ru is the usual spoof ones.

twixeey

Yes we had an eamil so called from PayPal yesterday
Your Billing Information!

Dear PayPal Member,

It has come to our attention that your PayPal Billing Information records are out of date. That requires you to update the Billing Information.
Failure to update your records will result in account termination. Please update your records within 24 hours. Once you have updated your account records, your PayPal session will not be interrupted and will continue as normal. Failure to update will result in cancellation of service, Terms of Service (TOS) violations or future billing problems.


You must click the link below and enter your login information on the following page to confirm your Billing Information records.


Click here to activate your account


You can also confirm your Billing Information by logging into your PayPal account at https://www.paypal.com/us/.

Thank you for using PayPal!
The PayPal Team

We emailed PayPal and they said this is a HOAX

mcwarre

If you receive an email from eBay or Paypal, even it appears to be genuine, IGNORE IT. Sign into ebay/paypal directly (NOT VIA A LINK IN THE EMAIL) and if there are any problems you will be alerted to it.

The amount of new posts containing 'is this a scam email' question should now tend to zero.................

Elsewise read below:

Paypal
"Protect Yourself from Fraudulent Emails

At PayPal, protecting your account's security is our top priority. Recently, PayPal members have reported suspicious-looking emails and fake websites. These emails are not from PayPal and responding to them may put your account at risk. Please protect your PayPal account by paying close attention to the emails you receive and the websites you visit.

Please use the following tips to stay safe with PayPal:

* Safe Log In: To log in to your PayPal account or access the PayPal website, open a new web browser (e.g., Internet Explorer or Netscape) and type in the following: https://www.paypal.co.uk
* Greeting: Emails from PayPal will address you by your first and last name or the business name associated with your PayPal account. Fraudulent emails often include the salutation "Dear PayPal User" or "Dear PayPal Member".
* Email Attachments: PayPal emails will never ask you to download an attachment or a software program. Attachments contained in fraudulent emails often contain viruses that may harm your computer or compromise your PayPal account.
* Request for Personal Information: If we require information from you, we will notify you in an email and request that you enter the information only after you have safely and securely logged in to your PayPal account.

Often, fraudulent emails will request details such as your full name, account password, credit card number, bank account, PIN number, National Insurance Number, or mother's maiden name.

If you think that you have received a fraudulent email (or fake website), please forward the email (or URL address) to spoof@paypal.com and then delete the email from your mailbox. Never click any links or attachments in a suspicious email.

To learn more about protecting your PayPal account, please review our Security Tips.

soolin

mcwarre, I thought your post was very useful and have moved it to the sticky thread so that it will be obvious for new users to read.

Soo

mcwarre

Thank You Soo. I'm a poet and don't know it!

aliyah

received this email at the weekend. i sell quite a bit on ebay, but knew that there was nothing outstanding - so stupidly (doh!) replied to this saying that i thought the sender was either mistaken or trying it on!!
tried logging on to my ebay account last night and it says that someone has accessed my details and the account is now blocked! :mad:
now having a real nightmare changing passwords again etc.
especially probs changing my email password (wanadoo).
this has probably been posted before , but here is the email i received:

Question from shinobrown
Item: (4783296107)
This message was sent while the listing was active.
shinobrown is a potential buyer.

I sent you the money , where's the package ? You promised that after i send the money you send the goods asap . is this a fraud? Please let me know! Should I contact the autorities ?
Thanks and please let me know asap!

now worried if my bank details can be accessed through this somehow? :eek:
i bank online, and last week filled in debit card details to national lottery online (sorry, as you can tell, i am NOT a techie!)

any advice?
by the way, have reported to ebay spoof address already.