UPDATED with Link! There's a new Broadband Tool coming to MSE and we need YOUR help!

daz378

looks good very useful

BodMor

I'm afraid to say this was a complete waste of my time.


Happy to give my postcode and address. The screen offered several very enticing 38 - 76 Mb offers at a third of the price of my current outrageous abuse by BT of £53 for 2 Mb.


Sadly when each of Vodafone, PlusNet, EE and Sky were contacted, none of them could actually deliver what your tool promised to my part of the third world in Scotland. I even tried Talk Talk after years of poor service and a loss of security detail scare, but despite your advice they couldn't do any better either.


This is an abysmal effort. Why not go work for one of these companies direct, you are no better at all on this front.


Disgusted.

[Deleted User]

Keruge wrote: »

I do NOT want to enter my postcode, we all know that this data is collected and used for other purposes, I prefer to be told of a deal and then for the referred site to tell me whether there is a deal in my area. Already so many promised prices by these suppliers and they charge more.

When sites like yours do this invasion of privacy I enter some random postcode or sw1a 2aa (The Prime Ministers postcode) so that my IP address is not mapped to my postcode.

Also it is an ABSOLUTE BASIC that you do NOT ask for visitor data until you have delivered value or got them to invest, so ask them the parameters of what they want, give them prices and THEN MAYBE they will be prepared to give you their postcode IF you can offer a benefit to them, e.g. do these prices apply in their area, are they going to get charged more for the line than the deal says). A word of warning, do not give the visitor an expectation and then not deliver, so if you say you are going to find out if they will be charged more because of their exchange, you better damn well deliver!

Except that it isn't:- 'Why we need it. We need your postcode because not all deals are available in every area. Rest assured we won't store it or use it for anything else.'

But don't let the facts get in the way of a good rant.

[Deleted User]

The link in the first post sends you to https://broadband.moneysavingexpert.com/, is this the new tool or is that the original one?

sgbenaim

I applied for vodafone via this tool, at £24 per month (for the 76Mbps deal). Everything seemed to go through fine, but a week later vodafone sent me a welcome pack saying I would be paying 30 pounds per month (as per the undiscounted price I assume)

What can I do about this?

[Deleted User]

sgbenaim wrote: »

I applied for vodafone via this tool, at £24 per month (for the 76Mbps deal). Everything seemed to go through fine, but a week later vodafone sent me a welcome pack saying I would be paying 30 pounds per month (as per the undiscounted price I assume)

What can I do about this?

If you go directly to Vodafone (rather than through the link) it's £20 for mobile users or £27 for new customers so I'm guessing if it says £30 it's an outdated email. Phone Vodafone (which should have been your first port of call anyway).

Vertnin

Hi,

My postcode doesn't work with the tool. I live in central London but my postcode is only a couple of years old because it was created for the new block I live in. Is there any way of this problem being fixed?

Thanks.

A.Penny.Saved

The Post Office broadband deal is incorrect. It is not an 18 month contract, it is a 24 month contract! I cannot also find any option to pay in advance to lower the price like the tool claims.

It is also still missing some broadband offers which beat the ones shown such as origin broadband. Pulse8 broadband with no contract is also available but is left out of the tool. It looks like only providers who pay MSE are included.

[Deleted User]

A.Penny.Saved wrote: »

The Post Office broadband deal is incorrect. It is not an 18 month contract, it is a 24 month contract! I cannot also find any option to pay in advance to lower the price like the tool claims.

It is most definitely an 18 month contract. With BT you need to click through almost to the end before you get the option to pay LR up front, the Post Office required too much information for me to get that far but I'm guessing it's similar.

It is also still missing some broadband offers which beat the ones shown such as origin broadband. Pulse8 broadband with no contract is also available but is left out of the tool. It looks like only providers who pay MSE are included.

If you'd read the FAQ (part 1) then you'd realise how childish that comment looks.

boatman

The MSE unbundled tool doesn't work.
It tells me I can get sky fibre and NOWTv fibre, but when I go to the NOWTv website its tells me I can't!! But I can get sky??