Green Network Energy Reviews: Add your feedback on the energy supplier

UnclaimedEnergy

manic37 said:

UnclaimedEnergy said:

manic37 said:

UnclaimedEnergy said:

Gerry1 said:

UnclaimedEnergy said:

Their twitter profile has been deleted and I can't see any way of getting a quote online

https://greennetworkenergy.co.uk/get-a-quote/

Yeah I know if you have the direct link that you can get a quote - I mean that if you go to the actual homepage there isn't an option to follow through to get a quote. Also for the first time since 2017, they don't have any fixed tariffs on comparison websites and they deleted their twitter profile.

I'm just trying to give people a heads up that, as for now you're probably best off not initiating a switch and to download any bills if they store them online.

What do you advise people who are in process of a switch to GNE? 

I personally would cancel the switch, however until anything is confirmed it's all speculation and predictions based on what's been happening the past week with them. If they go bust mid-switch then I would expect the switch to be automatically cancelled and you will remain with your current supplier. However I've not been in this position before so I'm unsure if that's definitely the case.

If the tariff you're due to switch to is cheaper than anything else you can get, then as long as you don't mind potentially going through the Supplier of Last Resort process, then you may as well go through with it and hope they sort out their finances. If the switch completes but they then go through the SoLR process then you'd likely end up with a 'price cap' tariff with the new supplier.

If you can get a cheaper tariff from a different supplier (or separate suppliers for Elec and Gas) then it may be worth cancelling the switch and then switching with someone else.

Thanks very much for your detailed reply, i signed up for gas only switch via GNE referral credit link which is due to be completed Feb 2nd, is there any chance i''ll get the referral credit if the gas switch goes through? I'm currently with Octopus on both electricity and gas.

I'm not sure, I would say to check the refer-a-friend page but that's been removed: https://greennetworkenergy.co.uk/refer-a-friend/

Based on the T&Cs though, it should be applied once the switch is complete. (However it depends if they're automatically added or done manually/in bulk) - https://greennetworkenergy.co.uk/wp-content/uploads/2018/06/terms_and_conditions_Refer-a-Friend_May_2018_v.2.00.pdf

manic37

UnclaimedEnergy said:

manic37 said:

UnclaimedEnergy said:

manic37 said:

UnclaimedEnergy said:

Gerry1 said:

UnclaimedEnergy said:

Their twitter profile has been deleted and I can't see any way of getting a quote online

https://greennetworkenergy.co.uk/get-a-quote/

Yeah I know if you have the direct link that you can get a quote - I mean that if you go to the actual homepage there isn't an option to follow through to get a quote. Also for the first time since 2017, they don't have any fixed tariffs on comparison websites and they deleted their twitter profile.

I'm just trying to give people a heads up that, as for now you're probably best off not initiating a switch and to download any bills if they store them online.

What do you advise people who are in process of a switch to GNE? 

I personally would cancel the switch, however until anything is confirmed it's all speculation and predictions based on what's been happening the past week with them. If they go bust mid-switch then I would expect the switch to be automatically cancelled and you will remain with your current supplier. However I've not been in this position before so I'm unsure if that's definitely the case.

If the tariff you're due to switch to is cheaper than anything else you can get, then as long as you don't mind potentially going through the Supplier of Last Resort process, then you may as well go through with it and hope they sort out their finances. If the switch completes but they then go through the SoLR process then you'd likely end up with a 'price cap' tariff with the new supplier.

If you can get a cheaper tariff from a different supplier (or separate suppliers for Elec and Gas) then it may be worth cancelling the switch and then switching with someone else.

Thanks very much for your detailed reply, i signed up for gas only switch via GNE referral credit link which is due to be completed Feb 2nd, is there any chance i''ll get the referral credit if the gas switch goes through? I'm currently with Octopus on both electricity and gas.

I'm not sure, I would say to check the refer-a-friend page but that's been removed: https://greennetworkenergy.co.uk/refer-a-friend/

Based on the T&Cs though, it should be applied once the switch is complete. (However it depends if they're automatically added or done manually/in bulk) - https://greennetworkenergy.co.uk/wp-content/uploads/2018/06/terms_and_conditions_Refer-a-Friend_May_2018_v.2.00.pdf

Ok thanks, if my switch is completed but they go bust, would i still have to pay £25 exit fee from supplier who takes over?

UnclaimedEnergy

manic37 said:

UnclaimedEnergy said:

manic37 said:

UnclaimedEnergy said:

manic37 said:

UnclaimedEnergy said:

Gerry1 said:

UnclaimedEnergy said:

Their twitter profile has been deleted and I can't see any way of getting a quote online

https://greennetworkenergy.co.uk/get-a-quote/

Yeah I know if you have the direct link that you can get a quote - I mean that if you go to the actual homepage there isn't an option to follow through to get a quote. Also for the first time since 2017, they don't have any fixed tariffs on comparison websites and they deleted their twitter profile.

I'm just trying to give people a heads up that, as for now you're probably best off not initiating a switch and to download any bills if they store them online.

What do you advise people who are in process of a switch to GNE? 

I personally would cancel the switch, however until anything is confirmed it's all speculation and predictions based on what's been happening the past week with them. If they go bust mid-switch then I would expect the switch to be automatically cancelled and you will remain with your current supplier. However I've not been in this position before so I'm unsure if that's definitely the case.

If the tariff you're due to switch to is cheaper than anything else you can get, then as long as you don't mind potentially going through the Supplier of Last Resort process, then you may as well go through with it and hope they sort out their finances. If the switch completes but they then go through the SoLR process then you'd likely end up with a 'price cap' tariff with the new supplier.

If you can get a cheaper tariff from a different supplier (or separate suppliers for Elec and Gas) then it may be worth cancelling the switch and then switching with someone else.

Thanks very much for your detailed reply, i signed up for gas only switch via GNE referral credit link which is due to be completed Feb 2nd, is there any chance i''ll get the referral credit if the gas switch goes through? I'm currently with Octopus on both electricity and gas.

I'm not sure, I would say to check the refer-a-friend page but that's been removed: https://greennetworkenergy.co.uk/refer-a-friend/

Based on the T&Cs though, it should be applied once the switch is complete. (However it depends if they're automatically added or done manually/in bulk) - https://greennetworkenergy.co.uk/wp-content/uploads/2018/06/terms_and_conditions_Refer-a-Friend_May_2018_v.2.00.pdf

Ok thanks, if my switch is completed but they go bust, would i still have to pay £25 exit fee from supplier who takes over?

No you wouldn't need to pay an exit fee to the new supplier. The majority of the time they'll put you on a variable tariff at the price cap level (for 2,900kWh elec and 12,000kWh Gas this is around £1,042 but varies by region). You'll be able to switch away from this without any cost penalty.

UnclaimedEnergy

More evidence
They've shut off a lot of pages on the website:

• https://greennetworkenergy.co.uk/home-energy/
• https://greennetworkenergy.co.uk/business-energy/
• https://greennetworkenergy.co.uk/blog/ (still up but no blogs anymore)
• https://greennetworkenergy.co.uk/refer-a-friend/

There's a copy of the website from the 23rd on the 'wayback machine' which has all of these options available along with buttons on the front page to get a quote: https://web.archive.org/web/20210123041044/https://greennetworkenergy.co.uk/ 

ButtersUK

manic37 said:

UnclaimedEnergy said:

manic37 said:

UnclaimedEnergy said:

manic37 said:

UnclaimedEnergy said:

Gerry1 said:

UnclaimedEnergy said:

Their twitter profile has been deleted and I can't see any way of getting a quote online

https://greennetworkenergy.co.uk/get-a-quote/

Yeah I know if you have the direct link that you can get a quote - I mean that if you go to the actual homepage there isn't an option to follow through to get a quote. Also for the first time since 2017, they don't have any fixed tariffs on comparison websites and they deleted their twitter profile.

I'm just trying to give people a heads up that, as for now you're probably best off not initiating a switch and to download any bills if they store them online.

What do you advise people who are in process of a switch to GNE? 

I personally would cancel the switch, however until anything is confirmed it's all speculation and predictions based on what's been happening the past week with them. If they go bust mid-switch then I would expect the switch to be automatically cancelled and you will remain with your current supplier. However I've not been in this position before so I'm unsure if that's definitely the case.

If the tariff you're due to switch to is cheaper than anything else you can get, then as long as you don't mind potentially going through the Supplier of Last Resort process, then you may as well go through with it and hope they sort out their finances. If the switch completes but they then go through the SoLR process then you'd likely end up with a 'price cap' tariff with the new supplier.

If you can get a cheaper tariff from a different supplier (or separate suppliers for Elec and Gas) then it may be worth cancelling the switch and then switching with someone else.

Thanks very much for your detailed reply, i signed up for gas only switch via GNE referral credit link which is due to be completed Feb 2nd, is there any chance i''ll get the referral credit if the gas switch goes through? I'm currently with Octopus on both electricity and gas.

I'm not sure, I would say to check the refer-a-friend page but that's been removed: https://greennetworkenergy.co.uk/refer-a-friend/

Based on the T&Cs though, it should be applied once the switch is complete. (However it depends if they're automatically added or done manually/in bulk) - https://greennetworkenergy.co.uk/wp-content/uploads/2018/06/terms_and_conditions_Refer-a-Friend_May_2018_v.2.00.pdf

Ok thanks, if my switch is completed but they go bust, would i still have to pay £25 exit fee from supplier who takes over?

Manic, I believe I saw you mention that you are with Octopus and wondered why you might want to change?

I just re-confirmed my own personal details on the Money Saving Expert Energy Club site and Octopus seemed to feature in a respectable fashion. 

As has been pointed out Green network Energy aren't featuring in the site's listing as we speak so we don't know how they compare - except to say the site advises me that Green Network Energy is currently the cheapest option for me (albeit that it doesn't, now, appear on the listing).

manic37

UnclaimedEnergy said:

manic37 said:

UnclaimedEnergy said:

manic37 said:

UnclaimedEnergy said:

manic37 said:

UnclaimedEnergy said:

Gerry1 said:

UnclaimedEnergy said:

Their twitter profile has been deleted and I can't see any way of getting a quote online

https://greennetworkenergy.co.uk/get-a-quote/

Yeah I know if you have the direct link that you can get a quote - I mean that if you go to the actual homepage there isn't an option to follow through to get a quote. Also for the first time since 2017, they don't have any fixed tariffs on comparison websites and they deleted their twitter profile.

I'm just trying to give people a heads up that, as for now you're probably best off not initiating a switch and to download any bills if they store them online.

What do you advise people who are in process of a switch to GNE? 

I personally would cancel the switch, however until anything is confirmed it's all speculation and predictions based on what's been happening the past week with them. If they go bust mid-switch then I would expect the switch to be automatically cancelled and you will remain with your current supplier. However I've not been in this position before so I'm unsure if that's definitely the case.

If the tariff you're due to switch to is cheaper than anything else you can get, then as long as you don't mind potentially going through the Supplier of Last Resort process, then you may as well go through with it and hope they sort out their finances. If the switch completes but they then go through the SoLR process then you'd likely end up with a 'price cap' tariff with the new supplier.

If you can get a cheaper tariff from a different supplier (or separate suppliers for Elec and Gas) then it may be worth cancelling the switch and then switching with someone else.

Thanks very much for your detailed reply, i signed up for gas only switch via GNE referral credit link which is due to be completed Feb 2nd, is there any chance i''ll get the referral credit if the gas switch goes through? I'm currently with Octopus on both electricity and gas.

I'm not sure, I would say to check the refer-a-friend page but that's been removed: https://greennetworkenergy.co.uk/refer-a-friend/

Based on the T&Cs though, it should be applied once the switch is complete. (However it depends if they're automatically added or done manually/in bulk) - https://greennetworkenergy.co.uk/wp-content/uploads/2018/06/terms_and_conditions_Refer-a-Friend_May_2018_v.2.00.pdf

Ok thanks, if my switch is completed but they go bust, would i still have to pay £25 exit fee from supplier who takes over?

No you wouldn't need to pay an exit fee to the new supplier. The majority of the time they'll put you on a variable tariff at the price cap level (for 2,900kWh elec and 12,000kWh Gas this is around £1,042 but varies by region). You'll be able to switch away from this without any cost penalty.

Thank you for all your help, much appreciated.  

manic37

ButtersUK said:

manic37 said:

UnclaimedEnergy said:

manic37 said:

UnclaimedEnergy said:

manic37 said:

UnclaimedEnergy said:

Gerry1 said:

UnclaimedEnergy said:

Their twitter profile has been deleted and I can't see any way of getting a quote online

https://greennetworkenergy.co.uk/get-a-quote/

Yeah I know if you have the direct link that you can get a quote - I mean that if you go to the actual homepage there isn't an option to follow through to get a quote. Also for the first time since 2017, they don't have any fixed tariffs on comparison websites and they deleted their twitter profile.

I'm just trying to give people a heads up that, as for now you're probably best off not initiating a switch and to download any bills if they store them online.

What do you advise people who are in process of a switch to GNE? 

I personally would cancel the switch, however until anything is confirmed it's all speculation and predictions based on what's been happening the past week with them. If they go bust mid-switch then I would expect the switch to be automatically cancelled and you will remain with your current supplier. However I've not been in this position before so I'm unsure if that's definitely the case.

If the tariff you're due to switch to is cheaper than anything else you can get, then as long as you don't mind potentially going through the Supplier of Last Resort process, then you may as well go through with it and hope they sort out their finances. If the switch completes but they then go through the SoLR process then you'd likely end up with a 'price cap' tariff with the new supplier.

If you can get a cheaper tariff from a different supplier (or separate suppliers for Elec and Gas) then it may be worth cancelling the switch and then switching with someone else.

Thanks very much for your detailed reply, i signed up for gas only switch via GNE referral credit link which is due to be completed Feb 2nd, is there any chance i''ll get the referral credit if the gas switch goes through? I'm currently with Octopus on both electricity and gas.

I'm not sure, I would say to check the refer-a-friend page but that's been removed: https://greennetworkenergy.co.uk/refer-a-friend/

Based on the T&Cs though, it should be applied once the switch is complete. (However it depends if they're automatically added or done manually/in bulk) - https://greennetworkenergy.co.uk/wp-content/uploads/2018/06/terms_and_conditions_Refer-a-Friend_May_2018_v.2.00.pdf

Ok thanks, if my switch is completed but they go bust, would i still have to pay £25 exit fee from supplier who takes over?

Manic, I believe I saw you mention that you are with Octopus and wondered why you might want to change?

I just re-confirmed my own personal details on the Money Saving Expert Energy Club site and Octopus seemed to feature in a respectable fashion. 

As has been pointed out Green network Energy aren't featuring in the site's listing as we speak so we don't know how they compare - except to say the site advises me that Green Network Energy is currently the cheapest option for me (albeit that it doesn't, now, appear on the listing).

I'm switching just my gas for £60 referral credit plus a further £40 from person whose referral link i used. No complaints with Octopus, they're great and i'm still with them for electricity.

ButtersUK

manic37 said:

ButtersUK said:

manic37 said:

UnclaimedEnergy said:

manic37 said:

UnclaimedEnergy said:

manic37 said:

UnclaimedEnergy said:

Gerry1 said:

UnclaimedEnergy said:

Their twitter profile has been deleted and I can't see any way of getting a quote online

https://greennetworkenergy.co.uk/get-a-quote/

Yeah I know if you have the direct link that you can get a quote - I mean that if you go to the actual homepage there isn't an option to follow through to get a quote. Also for the first time since 2017, they don't have any fixed tariffs on comparison websites and they deleted their twitter profile.

I'm just trying to give people a heads up that, as for now you're probably best off not initiating a switch and to download any bills if they store them online.

What do you advise people who are in process of a switch to GNE? 

I personally would cancel the switch, however until anything is confirmed it's all speculation and predictions based on what's been happening the past week with them. If they go bust mid-switch then I would expect the switch to be automatically cancelled and you will remain with your current supplier. However I've not been in this position before so I'm unsure if that's definitely the case.

If the tariff you're due to switch to is cheaper than anything else you can get, then as long as you don't mind potentially going through the Supplier of Last Resort process, then you may as well go through with it and hope they sort out their finances. If the switch completes but they then go through the SoLR process then you'd likely end up with a 'price cap' tariff with the new supplier.

If you can get a cheaper tariff from a different supplier (or separate suppliers for Elec and Gas) then it may be worth cancelling the switch and then switching with someone else.

Thanks very much for your detailed reply, i signed up for gas only switch via GNE referral credit link which is due to be completed Feb 2nd, is there any chance i''ll get the referral credit if the gas switch goes through? I'm currently with Octopus on both electricity and gas.

I'm not sure, I would say to check the refer-a-friend page but that's been removed: https://greennetworkenergy.co.uk/refer-a-friend/

Based on the T&Cs though, it should be applied once the switch is complete. (However it depends if they're automatically added or done manually/in bulk) - https://greennetworkenergy.co.uk/wp-content/uploads/2018/06/terms_and_conditions_Refer-a-Friend_May_2018_v.2.00.pdf

Ok thanks, if my switch is completed but they go bust, would i still have to pay £25 exit fee from supplier who takes over?

Manic, I believe I saw you mention that you are with Octopus and wondered why you might want to change?

I just re-confirmed my own personal details on the Money Saving Expert Energy Club site and Octopus seemed to feature in a respectable fashion. 

As has been pointed out Green network Energy aren't featuring in the site's listing as we speak so we don't know how they compare - except to say the site advises me that Green Network Energy is currently the cheapest option for me (albeit that it doesn't, now, appear on the listing).

I'm switching just my gas for £60 referral credit plus a further £40 from person whose referral link i used. No complaints with Octopus, they're great and i'm still with them for electricity.

OK, understood.Ta.

I guess Green Network Energy customers will all be looking to find someone else in the longer term if they do happen to fall by the wayside. In the shorter term I imagine the accounts of existing customers would be taken on by an "appointed" organization and, obviously, supply continues and remains unaffected. But hopefully this will not come to fruition.

I just spotted there's notice of a "Fixed Charge", a "Floating Charge" and a "Negative Pledge" showing on the Companies House website. Dated Novenber 2020.  It means little to me but others who might be "in the know" might make more of it than I can. It's public information and clearly no secret. Speaking personally I've had no trouble with them and have no wish to see them in trouble and hope the comments above aren't necessarily a reflection of impending doom.

UnclaimedEnergy

ButtersUK said:

manic37 said:

ButtersUK said:

manic37 said:

UnclaimedEnergy said:

manic37 said:

UnclaimedEnergy said:

manic37 said:

UnclaimedEnergy said:

Gerry1 said:

UnclaimedEnergy said:

Their twitter profile has been deleted and I can't see any way of getting a quote online

https://greennetworkenergy.co.uk/get-a-quote/

Yeah I know if you have the direct link that you can get a quote - I mean that if you go to the actual homepage there isn't an option to follow through to get a quote. Also for the first time since 2017, they don't have any fixed tariffs on comparison websites and they deleted their twitter profile.

I'm just trying to give people a heads up that, as for now you're probably best off not initiating a switch and to download any bills if they store them online.

What do you advise people who are in process of a switch to GNE? 

I personally would cancel the switch, however until anything is confirmed it's all speculation and predictions based on what's been happening the past week with them. If they go bust mid-switch then I would expect the switch to be automatically cancelled and you will remain with your current supplier. However I've not been in this position before so I'm unsure if that's definitely the case.

If the tariff you're due to switch to is cheaper than anything else you can get, then as long as you don't mind potentially going through the Supplier of Last Resort process, then you may as well go through with it and hope they sort out their finances. If the switch completes but they then go through the SoLR process then you'd likely end up with a 'price cap' tariff with the new supplier.

If you can get a cheaper tariff from a different supplier (or separate suppliers for Elec and Gas) then it may be worth cancelling the switch and then switching with someone else.

Thanks very much for your detailed reply, i signed up for gas only switch via GNE referral credit link which is due to be completed Feb 2nd, is there any chance i''ll get the referral credit if the gas switch goes through? I'm currently with Octopus on both electricity and gas.

I'm not sure, I would say to check the refer-a-friend page but that's been removed: https://greennetworkenergy.co.uk/refer-a-friend/

Based on the T&Cs though, it should be applied once the switch is complete. (However it depends if they're automatically added or done manually/in bulk) - https://greennetworkenergy.co.uk/wp-content/uploads/2018/06/terms_and_conditions_Refer-a-Friend_May_2018_v.2.00.pdf

Ok thanks, if my switch is completed but they go bust, would i still have to pay £25 exit fee from supplier who takes over?

Manic, I believe I saw you mention that you are with Octopus and wondered why you might want to change?

I just re-confirmed my own personal details on the Money Saving Expert Energy Club site and Octopus seemed to feature in a respectable fashion. 

As has been pointed out Green network Energy aren't featuring in the site's listing as we speak so we don't know how they compare - except to say the site advises me that Green Network Energy is currently the cheapest option for me (albeit that it doesn't, now, appear on the listing).

I'm switching just my gas for £60 referral credit plus a further £40 from person whose referral link i used. No complaints with Octopus, they're great and i'm still with them for electricity.

OK, understood.Ta.

I guess Green Network Energy customers will all be looking to find someone else in the longer term if they do happen to fall by the wayside. In the shorter term I imagine the accounts of existing customers would be taken on by an "appointed" organization and, obviously, supply continues and remains unaffected. But hopefully this will not come to fruition.

I just spotted there's notice of a "Fixed Charge", a "Floating Charge" and a "Negative Pledge" showing on the Companies House website. Dated Novenber 2020.  It means little to me but others who might be "in the know" might make more of it than I can. It's public information and clearly no secret. Speaking personally I've had no trouble with them and have no wish to see them in trouble and hope the comments above aren't necessarily a reflection of impending doom.

So the charges normally indicate if a company has taken out a loan/agreement with another one.

In GNE's case, the fixed charge with Santander would likely be a bank loan or bank credit agreement. This doesn't always need to be negative and could be done for investment or debt>equity approaches. The fixed charge with SmartestEnergy is a wholesale trade agreement. Many suppliers have these with companies such as BP or Shell and again, it doesn't indicate an issue by itself and it's mainly done to avoid needing a dedicated trading team and to also free up cash.

Though the timing of the two along with what else is going on indicates that these have been done because of a shortage of cash.

BigBlueSky

Green Network Energy is ceasing to trade

Green Network Energy is ceasing to trade. Ofgem, the energy regulator, is appointing a new supplier for its customers. Customers need not worry, their supplies are secure and domestic credit balances are protected. Ofgem’s advice is not to switch, but to wait until they appoint a new supplier for you. This will help make sure that the process of handing customers over to a new supplier, and honouring credit balances, is as hassle free as possible for customers. Customers can find support and advice on the Ofgem website. Alternatively, If customers need additional support, they can call Citizens Advice on 0808 223 1133 or email them via their webform. Advice will also be shared on Ofgem’s twitter @ofgem and facebook channels.