Exisoftware - Microsoft Office Professional 2007 for £31.99 - Any experiences?

superscaper

Coley wrote: »

Unfortunately I too have been duped by this company exisoftware. I follishly assumed that because they were using pay-pal they were legit but clearly they are not.
Google were also listing the company.
I also sent numerous e-mails requesting an update re delivery of the product with no repsonse. In my last I threatened the company with legal action.#
Not surprisingly, today the website is unavailable. An identical website calling itself esoftwareworld.com is now making the same promises. Clearlt the company (and I use the term loosely) realise that a number of people are on to them and have changed their name in the hope of duping others.
DO NOT USE THIS WEBSITE AS YOU WILL ALSO LOSE YOUR MONEY!
Like rohelendus above I am not finished with this yet and am taking the matter further.
Any advice on how best to proceed?

Well I checked on companies house and the name is not registered there so I've contacted them to let them know a UK company is using the "Ltd" term in its name (which I'm pretty sure is illegal in itself if they're not a registered limited company).

superscaper

Well I've also notified 1 and 1 (the registrar) about the new site and time.com.my (the host).

w4sted

Coley wrote: »

Unfortunately I too have been duped by this company exisoftware. I follishly assumed that because they were using pay-pal they were legit but clearly they are not.
Google were also listing the company.
I also sent numerous e-mails requesting an update re delivery of the product with no repsonse. In my last I threatened the company with legal action.#
Not surprisingly, today the website is unavailable. An identical website calling itself esoftwareworld.com is now making the same promises. Clearlt the company (and I use the term loosely) realise that a number of people are on to them and have changed their name in the hope of duping others.
DO NOT USE THIS WEBSITE AS YOU WILL ALSO LOSE YOUR MONEY!
Like rohelendus above I am not finished with this yet and am taking the matter further.
Any advice on how best to proceed?

Start with Paypal (not received goods/goods not as described) but also contact your creditcard/bank (internet fraud) they may be able to advise you on how to get the best from Paypal.

It seems they haven't hidden their whois info this time
registrant-firstname: Shawn
registrant-lastname: Fanning
registrant-organization: eSoftwareWorld Ltd
registrant-street1: 66 Bower Street
registrant-street2: Pilgrims House
registrant-pcode: MK40 3RE
registrant-state: BDF
registrant-city: Bedford
registrant-ccode: GB
registrant-phone: +44.123477297891x25
registrant-email: [EMAIL="esoftwareworld@googlemail.com"]esoftwareworld@googlemail.com[/EMAIL]

anybody care to try that phone number?

superscaper

w4sted wrote: »

Start with Paypal (not received goods/goods not as described) but also contact your creditcard/bank (internet fraud) they may be able to advise you on how to get the best from Paypal.

It seems they haven't hidden their whois info this time
registrant-firstname: Shawn
registrant-lastname: Fanning
registrant-organization: eSoftwareWorld Ltd
registrant-street1: 66 Bower Street
registrant-street2: Pilgrims House
registrant-pcode: MK40 3RE
registrant-state: BDF
registrant-city: Bedford
registrant-ccode: GB
registrant-phone: +44.123477297891x25
registrant-email: [EMAIL="esoftwareworld@googlemail.com"]esoftwareworld@googlemail.com[/EMAIL]

anybody care to try that phone number?

It's bound to all be false though isn't it? He used a false address on his contact page on his last website and considering last time he used a terrorist's name, this time "Shaun Fanning" is the infamous founder of Napster (coincidence?).

Red_Imp_2

Not recieved my money back since e-mailing them yesterday. I know this method worked for a couple of you.

Informed FAST and my next point of call will be my bank.

superscaper

Red_Imp wrote: »

Not recieved my money back since e-mailing them yesterday. I know this method worked a couple of you.

Informed FAST and my next point of call will be my bank.

Probably best, report it to paypal too (assuming you paid through paypal). Paypal only refund you (if they eventually find in your favour) from the available funds in the seller's account, if the seller has already closed/cleared out their account then paypal won't stump up the refund themselves.

As for the tel. number above, I haven't tried it but isn't it too long to be a valid number?

Richard1630

exisoft was still online selling the same software at the same prices earlier this week however, the site is no longer available. A new site using the same pictures and scripts has appeared bu it has a different heading...eSoftwareworld.com. Still offering payment by Paypal !!!!!.

superscaper

Richard1630 wrote: »

exisoft was still online selling the same software at the same prices earlier this week however, the site is no longer available. A new site using the same pictures and scripts has appeared bu it has a different heading...eSoftwareworld.com. Still offering payment by Paypal !!!!!.

See the previous posts.

missyp_3

I too got caught yesterday,should have known better. Paid with credit card through Paypal. Spoke to credit card company this morning re refund. They say I have to wait 30 days to give the company a chance to deliver but then if no goods there is a good chance they will refund me the money.

Don't know if this helps anyone.:o

minimaddave

Hi,

I was also duped into buying the Microsoft Office Professional 2007 Full Version @ £31.99..However, I am yet to receive the item. The website seems to have gone down and after trying to contact them through PayPal, the messages aren't getting through (the email account will also have been closed). Can anyone offer me any advice as to what to do next?

Thanks, David