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Vodafone Retention Deals

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  • glitter123
    glitter123 Posts: 495 Forumite
    pigeonpie wrote: »
    Do I get a cooling off period btw in case I change my mind or hate the phone? thanks.

    Yes you get 14 days.
  • I have just entered my upgrade period on Vodafone.

    I wanted the Nokia N95 8GB, but they wanted to charge me between £120-£205 for the phone, due to the tariff I am on.

    I followed the steps on the site about haggling etc, and managed to get the Nokia N95 8GB on the same tariff for £10 (TEN POUNDS)

    What a result and thank you for the help form your site.

    :T :A :T
  • BettiePage
    BettiePage Posts: 4,627 Forumite
    I've just have a call from Vodafone (08080000133) as I had requested my PAC on the 19th June (I have already sent my letter canceling as from the 19th July).

    I was asked why I was leaving and I told them it was because I would be purchasing an Iphone (3g). The women then went on to ask if there was any other phone I would be interested it, and I told her no. Strangely she made no attempt to pitch anything (it might have worked? although I am set on getting an Iphone)

    Just need my PAC and I can jump ship.

    To be fair to Vodafone, they have provided excellent service to me, it's just they can't offer an Iphone......
    Do you think I can ring them on that number? I no longer have my voda mobile as I have an iphone 3g. I think my contract ends end of September sometime so I need to ring them up, pay the outstanding and then put it in writing???
    Illegitimi non carborundum.
  • TBeckett100
    TBeckett100 Posts: 4,732 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Cashback Cashier
    i had a misse call the other day, they havent called back. oh the wait!
  • greenoak
    greenoak Posts: 205 Forumite
    they phoned me again tonight but i was driving so could not batter, so i will have to see what they can offer tomorrow
  • wow, you've done really well

    I phoned to day as my contract ends in a few days

    was offered a selection of phones but after a lot of research decided N95 is best for what I want

    they said would be £150
    rang back, spoke to retentions and they've come down to £95, and i dont want to pay that when so many other companies do it free

    have requested my pac code now and should come in about 5 days, so seeking out best deals now- so confusing!

    really miffed, have been with Vodafone for 6 years

    I would have thought that with the N96 due anytime they would have done a deal
    hey ho
  • jimgee
    jimgee Posts: 147 Forumite
    When renewing their contracts has anyone been offered, or asked for, an additional line on their account with the same terms as their retention deal?
  • yayyyyy !!!!!
    retentions rang today and asked if I would stay if they gave me the N95 free

    cool ! thanks for all the haggling advice on here
  • jimgee
    jimgee Posts: 147 Forumite
    yayyyyy !!!!!
    retentions rang today and asked if I would stay if they gave me the N95 free

    cool ! thanks for all the haggling advice on here
    Another happy retentions customer. What are the details of the deal they gave you?
  • greenoak
    greenoak Posts: 205 Forumite
    I rang them too.
    Pushing for a LG Viewty in Red 500 mins 500 texts and unlimited web for £20 on a 12 month contract. They said they would do it on an 18 monthone but not 12 so I told them to talk to their boss and call me back when you can before I go elsewhere.

    They will give in. They dont really care about 18 or 12 they just need you to stay.

    I tried the Viewty in the shop and its got everything I need. Not as Swanky as I phone but that £45 a month on a 18 m contract, or £35 and pay £100 for it. Save the monthly money.

    The N95 is just to big and offers far more than I need , Its to much a work phone.
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