UKPS TNC Notice to keeper over 200 days later

Coupon-mad

Say it is a serious breach of the BPA CoP for a parking operator to tell a keeper they are liable when they are not. Your 3 attachments will grab his attention.

Rich2316

If you read my thread and the DVLA reply I got off him your wasting your time because they don't want anything to do with it. We are in the clear mail the BPA was the response I got.

twhitehousescat

I don,t think (according to your posting) that you showed proof that TNC were parking , and he then accepted tnc collections , NO ONE even the DVLA could deny the writing on the bottom of the letter

when pushed and in a corner the BPA will say "its cancelled" , go away now

Coupon-mad

Rich2316 wrote: »

If you read my thread and the DVLA reply I got off him your wasting your time because they don't want anything to do with it. We are in the clear mail the BPA was the response I got.

But I'm telling this OP to email both at once. It makes the BPA act a bit quicker.

bimma

Rich, reading your post, the reply you got off DVLA is exactly word for word same as the one i got except the company names are different. Thats why i rang the person who sent me the letter and got a copy of the v888/2 sent to me

Im just scanning the documents on my phone and typing up emails. will be sending off soon

judging by the dates though although tnc have pretended to be a debt collector and used the wrong form. the time frame from the initial parking ticket 01/07/16 to date of request 23/12/16 is just within 6 months ...will that affect anything?. I received the Notice to keeper after 6 months (19/01/17)

bimma

can someone skim read over this please before i send it with the NTK, rejection letter and the V888/2 to DVLA and BPA (i will edit it to add the later bit to BPA)

Dear Sir or Madam

Further to my last email to you regarding a breach of the rules regarding a company wrongfully getting my data from DVLA , I am writing to you to clarify the situation as to what exactly has gone on and what the breach has been , as it seemed the person dealing with the case didn’t origally understand


1) parking charge notice to driver originally issued by uk parking solutions notice to driver on 01/07/16 (I am the registered keeper and was not the driver therefore had no knowledge of this parking charge until January 2017)


2) Notice to keeper issued by TNC Parking Services (please see attached document scan of the Notice to keeper. 17/01 /17 203 days later

3) TNC parking services is a trading name for TNC Management Ltd (please see footer of the Notice to keeper ) which are a BPA member hence should have used v888/3


4) But they have circumnavigted rules as the copy of the v888/2 form attached clearly shows they are saying they are debt collectors getting details to chase debt but actually using the information to issue a notice to keeper in which case they should have
a) used the correct form and b) declared they are TNC parking

5) With reference to the V888/2 form attached I will say as follows

Name of company TNC collections: Type of Company: Debt collections agency

Name of body : they put BPA , correct they are a member of the BPA ATA and as such must use V888/3

reason: driver has failed to pay for parking charge notice or provide written appeal within 14 days

use of information: information will be used to contact the registered keeper to obtain payment.
incorrect , the infomation was used to send a NTK which is attached to this email as evidence


They have quoted that they are a debt collection , when they are clearly a BPA ATA member and use the name "TNC parking PArking Services"

dvla site states use of forms as Form An individual Form V888 A company Form V8882
A company that issues parking or trespass charge notices Form V8883


So clearly breaking DVLA /Data protection rules by using v888/2 as a private company , when they should as BPA ATA members be using v888/3
NO company getting details for a parking charge are allowed to use v888/2 , they HAVE to declare their interest and use v888/3

(I will also add the first bit to address the BPA and then add to BPA the following)

Following my appeal as the Registered keeper informing UKParking solutions that I was not the driver and there is no keeper liability due to the PoFA not being complied to with regards issuing the NTK with the specified time frame



The rejection letter from UKPS wrongly informs me the registered keeper that I as registered keeper are fully liable for a non-POFA charge: please see page 2 of the rejection letter where I have highlighted the field.

This is a serious breach of the BPA CoP for a parking operator to tell a keeper they are liable when they are not. and also deemed by me as a unlawfull threat/demand


When POFA (2012) is not utilised, the parking operator is not able to claim that the Keeper of a vehicle is liable for the parking charge notice.

The rejection letter is telling a keeper that they are 'fully liable' for a non-POFA PCN from July 2016, where TNC have only just bothered to get the data via the dubious excuse of being a 'debt collector' despite in fact using the data to issue a parking charge NTK, not for purposes of debt collection stage.


I request that BPA fully investigate the above complaint and cancel the PCN



is this enough?

Topcat_147

I have exactly the same complaints with regard TNC...BPA have replied and are awaiting response from operator. DVLA not even responded yet. Interesting to see what response you get.

bimma

yes, it appears that TNC have done this trick more than once

twhitehousescat

ine incident was a 4 yr gap , the DVLA have replied that they are now reducing the lengh of time for a debt collection agency down from 6 yrs to 6 mths , this will affect the "tracers" in this game

Rich2316

I don,t think (according to your posting) that you showed proof that TNC were parking , and he then accepted tnc collections , NO ONE even the DVLA could deny the writing on the bottom of the letter

when pushed and in a corner the BPA will say "its cancelled" , go away now

DVLA was sent all my NTK,s although they only applied once. The form v888/2 clearly states TNC collections and I was told they ARE debt collectors. He had all the info at hand and told me to mail the BPA as they have acted reasonably supplying my details to TNC.
Obviously I mailed the BPA with my complaints of non compliance and copied DVLA in on it.
Obviously I'm happy at the outcome getting them cancelled but the BPA make out their members are well within their right to act like they did.