UKPS TNC Notice to keeper over 200 days later

bimma

update 08/02/2017
recieved copy of the v888/2 form today from dvla

clearly shows that company name TNC collections requested data
type of company they put Debt collections agency
name of body : they put BPA
reason: driver has failed to pay for parking charge notice or provide written appeal within 14 days
use of information: information will be used to contact the registered keeper to obtain payment.

so what next? Appeal to popla...and complain to BPA
can someone give me a brief outline of what to put to each please? ive mentioned a few points in my previous posts, is that sufficient or will no keeper liability under PoFA be enough to win?

Also forgot to add earlier that in my appeal rejection letter from UKPS, it states that the charge was uploaded to our debt recovery companys computer system as a Non POFA Parking charge notice therefore nowhere in the letter is quoted that they issue the Notice to Driver under POFA, therefore you as the registered keeper are fully liable for this charge.

twhitehousescat

bimma wrote: »

update 08/02/2017
recieved copy of the v888/2 form today from dvla

clearly shows that company name TNC collections requested data
type of company they put Debt collections agency
name of body : they put BPA
reason: driver has failed to pay for parking charge notice or provide written appeal within 14 days
use of information: information will be used to contact the registered keeper to obtain payment.

so what next? Appeal to popla...and complain to BPA
can someone give me a brief outline of what to put to each please? ive mentioned a few points in my previous posts, is that sufficient or will no keeper liability under PoFA be enough to win?

Also forgot to add earlier that in my appeal rejection letter from UKPS, it states that the charge was uploaded to our debt recovery companys computer system as a Non POFA Parking charge notice therefore nowhere in the letter is quoted that they issue the Notice to Driver under POFA, therefore you as the registered keeper are fully liable for this charge.

TNC collections

Debt collections agency

name of body : they put BPA

reason: driver has failed to pay for parking charge notice or provide written appeal within 14 days
use of information: information will be used to contact the registered keeper to obtain payment.

hung by their own straps

name of body : they put BPA , correct they are a member of the BPA ATA and as such must use V888/3

information will be used to contact the registered keeper to obtain payment. , incorrect , the info was used to send a NTK

they have quoted that they are/were debt collection , when they are clearly a BPA ATA member and use the name "TNC parking"

bimma

"hung by their own straps"

excellent to hear!!!:beer:

so draft popla appeal

and complaint to bpa...
ive rang the BPA and asked which form should a BPA member use to request keeper details but she only told me v888
but looking on dvla site regarding requesting keeper details it says
Who is making the request
Form An individual Form V888 A company Form V8882 A company that issues parking or trespass charge notices Form V8883
so they are sending it to me as a parking company TNC parking services but using the debt collection company details /form to get data

and also if you could point me to where in the code of practice they have breached so that ive got a solid appeal with reference to the rules/regulations

Coupon-mad

in my appeal rejection letter from UKPS, it states that the charge was uploaded to our debt recovery companys computer system as a Non POFA Parking charge notice therefore nowhere in the letter is quoted that they issue the Notice to Driver under POFA, therefore you as the registered keeper are fully liable for this charge.

Errrm...what? You need to complain to the BPA and DVLA that the rejection letter is telling a keeper that they are 'fully liable' for a non-POFA PCN from July, where TNC have only just bothered to get the data via the dubious excuse of being a 'debt collector' despite in fact using the data to issue a parking charge NTK, not for purposes of debt collection stage.

Rant about this, do it this week BEFORE trying POPLA:

aos@britishparking.co.uk

and copy in David Dunford:

david.dunford@dvla.gsi.gov.uk

Include the copy of 3 things:

- the NTK
- and the rejection letter
- and the v888/2 form

...and really complain about this shocking loophole where the DVLA are allowing TNC to exceed the usual deadline for a NTK by months.

It *should* end up cancelled. If not, then work on a POPLA appeal by day 28 from the rejection letter.

bimma

thanks coupon-mad

im working shifts so will start in morning and definately get it done by thursday.
My rejection letter came 02/02/17 so ive got a couple weeks for popla appeal anyway

i dont want to miss anything off the bpa/dvla complaint so if you could possibly bullit point the main things to include and il expand on them with attached evidence please

twhitehousescat

the person that Mr Dunsford has allocated to the TNC fiasco is

Gregory Evans
Casework Manager
DVRE| D9 | DVLA | Swansea | SA9 1AZ
GTN 1213 Ext. 83440
(01792) 78 3440

Greg.Evans@dvla.gsi.gov.uk



he NEEDS to be shown scans of the letters as well , you need to CLEARLY point out that this was a NTK by TNC PARKING and they are BPA ATA members

lack of clarification , and you will get brushed off

bimma

i understand and will do

so could you just bullit point summary key points to include please

parking charge originally issued by uk parking solutions notice to driver
notice to keeper issued 203 days later by TNC parking which are a BPA member hence should have used v888/3

but they have circumnavigted rules as the copy of the v888/2 clearly shows they are saying they are debt collectors getting details to chase debt but actually using the info to issue a notice to keeper in which case they should have a) used the correct form and b) declared they are TNC parking ?

anything else?

Coupon-mad

That's good, and the fact the rejection letter wrongly informs you that you as registered keeper are fully liable for a non-POFA charge:

in my appeal rejection letter from UKPS, it states that the charge was uploaded to our debt recovery companys computer system as a Non POFA Parking charge notice therefore nowhere in the letter is quoted that they issue the Notice to Driver under POFA, ''therefore you as the registered keeper are fully liable for this charge.''

You need to attach the 3 things I told you.

bimma

OK will do. Also my mate just informed me that the location where the original PCN was issued has signs now from UKPC which is a different company and when I visited road two weeks ago there were no signs at all. More likely they didnt have a contract anyway but I'll leave that till popla if needed?

bimma

Also how do I get Greg's attention again having emailed him once say....there has been some confusion understanding my complaint. ???? Also re the threat of saying im fully liable..how shall I word it as a unlawful threat?