littlewoods: only use codes that are sent to you!

bluesue

pennypuppy wrote: »

geez, sorry guys but it sounds not worth the trouble.

Ok pennypuppy lets say you walked into a Littlewoods store with a £25 off voucher that your friend gave you to use, you buy a coat £40, you hand the £25 voucher over along with your £15 payment, and they accept. Nearly three months later you get a knock on the door saying that you owe them the £25 because they have just realised you weren’t eligible for the voucher after all!

So you would just hand the money over, no questions asked??

Broken_hearted

hilary1 wrote: »

I've never had a problem with Littlewoods and I've been with them about 20 years. Even when I've queried something its been sorted out on the phone but things might have changed now most of the catalogues have merged into one.

I would say though that I would be wary of taking action against Littlewoods unless you can afford to lose as sometimes it is better to just pay up and get it over with especially if you used vouchers you really shouldnt have and have been found out.

Some of you are already saying its affecting your credit rating and more charges are being added so what is the point in fighting battle you have a good chance of not winning.

Some you win some you dont.........

x

I've had a Littlewoods account for over 10 years in that time spending £1,000's often paying interest. Its only recently they have become utterly crap and there is no way I will sit back and pay money I don't owe. I used to get commision for having a catalogue now they charge me 37% interest. I've never missed a payment or messed them around where do they get off treating me badly. They've lost me as a customer at one of the most important times of the year.If others follow and leave it will cost the company a lot more than £25.

adandem

I've closed my account now so no point signing up.
My case was slightly different though, the item I ordered was out of stock so the credit was sitting on my account. It's now been cancelled whilst I was awaiting more stock.

MORPH3US

I think I might have used this code on a mattress purchase (£250)...

I genuinely was a new customer and had never used them before.

I've not had a letter from them, does that mean that I am ok?

userdefinable

Maybe they let it go for you, cos you spent a lot on the order.

heavensbug

Result!!!!!!!!!!!!

I just got the mis-representation letter which I think they are sending out to everyone.

I argued a bit then said. Fine you have changed the terms so I want to return my goods.

She said that is fine. We have been advised that we can accept returns against this code

So I am sending the stuff back and don't have to pay.

hflower74

So can you return the item even if its used and can not be resold?

Seems pointless for them to me.

heavensbug

Luckily I have not opened them yet as they were accessories for an XBOX.

But she said there was a note on the system to accept returns so worth a try.

Saves me £25 for something I can live without.

crazyangel_2

so how does it work because ive used promotional codes not sent out to me and when ordering online they come up as excepted as yet i haven't had littlewoods trying to claim them back.

not_the_messiah

crazyangel wrote: »

so how does it work because ive used promotional codes not sent out to me and when ordering online they come up as excepted as yet i haven't had littlewoods trying to claim them back.

Have checked your online account?