MSE News: Virgin Media to hit customers with price rise of up to £42/year

Former_MSE_Nick

5.2 million Virgin Media home phone, broadband and TV customers will see prices rise by an average of 5.1% from November. But you're likely to be able to leave your contract penalty-free, or if you're willing to stay, you can beat the hike by haggling...

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''Virgin Media to hit customers with price rise of up to £42/year – beat the hike'

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AndyPK

Not again I guess its that time of year for the increase.

Do they normally increase LR and BB at the same time ?

At least I paid the LR in advance knowing this would happen.

edinburgher

We'll definitely be renegotiating or leaving soon (contract up at the end of October). We joined Virgin as a 'nice to have' service, but after the initial offer period, their costs are exorbitant. We didn't even get GoT for the cost!

davidgmmafan

This works out quite well for me as my offer was coming to an end, so this get out of jail free card allows me to re-negotiate with no penalty.

However it is frustrating having to do this dance every so often, I'm giving serious thought to just keeping the broadband and sacking the rest off in favor or whatever the current equivalent is for free view.

It is irritating to have to say I will cancel, no really I will cancel, only to get a call after putting the notice in to be offered a way better deal. Especially when last time I checked they are throwing money at people through cashback sites to join them.

ince_mon

Think its time to get shut.

Rev

I don't understand how they're allowed to keep doing this?

Why can't those in power put a cap on such things. They have massive profit margins as it is and continue to gouge customers for every penny they can.

AndyPK

Yes its a pain having to phone up yearly.

I just hope you get a phone call back.

Going to a minimal package is the way to go I reckon.

Rev

The thing is I'm kind of stuck. I'm so far from the exchange 'normal' broadband is under 2mb so streaming with etc just doesn't work.

So I need fibre. I've been with VM for as long as I can remember. And have been happy with the service but not happy with the never ending price hikes.

AndyPK

I'm in a similar position asdl speed wise at 1mbps.
So 2 months ago I went onto a cheap VM package at 50gb per month. But they seam to have stopped that.

scoobyju1

I took out a 12 month contract nearly 6 months ago & im just about to change it due to the half price offer ending. Does this mean I can leave Virgin altogether with no penalties?

Getting rid altogether after 12 months anyway as I really don't like it compared to Sky!

AndyPK

You can leave within 30 days of receiving a notification of increase.

I'm not sure whether us new customers will get the increase though.