Mis sold new car and PCP. Nissan leaf with no off street parking

bigjl

I can't honestly see how you have been mis sold.

Surely only somebody that was really naive would get an Electric Car with no way to charge it other than in public charging points.

bigjl

melissa'smoney wrote: »

For the most part I don't disagree and we have felt its a costly mistake however we recently visited a Renault dealership and the manager there told us it is their policy not to sell electric or hybrid cars to customers without off street parking and to discuss with with FO. That then made us think Nissan did have a duty to sell us a car fit for our purposes and knowing where we lived they should have advised us differently IMO-wether we can do anything about that is what I'm asking.

You do realise the Renault dealer just wanted to sell you a new car don't you?

EVs require advance planning, especially if you have no OSP.

As I already mentioned I very much doubt you can consider this misselling.

It isn't Nissans fault that the charging points are either full or out of action.

bigjl

melissa'smoney wrote: »

Can we do that?


We have 15 payments left on PCP-we were told we can just pay this off and hand it back?
Nissan valued it at 9k giving it a 5k defecit....

No, you can't sell it.

You are renting it with an option to buy at the end.

AdrianC

Crabman wrote: »

Some supermarkets have unofficial charging points (just a set of plug sockets in the car park) which you can plug your charger into.

Worth remembering the speed that a car will charge at on a 13A socket.

A new Leaf has a 24kWh or 30kWh battery. At 230v 13A, you're going to get at absolute most 3kW per hour - so 8-10hrs to fully charge, theoretical absolute minimum. In practice, it'll be far slower than that. So, with many supermarkets putting 2hr limits on parking...

rich13348

The fact you have no way to charge the car at home is not Nissans fault. Did you do any research at the time to see if anyone else had no off street parking and an electric car.

The fact the chargers are either being used or are broken is not nissans fault.

And I'm sure they didn't start breaking just when you bought your car.

There are comments and ratings for chargers on zip map.

The best option you have would be run a cable to your car if you can park close enough.

Joe_Horner

MEM62 wrote: »

The car has to be fit for purpose - not your purpose. ie It has to work as an electric car.

No strictly true.

It has to be fit for its normal expected purpose AND for any specific purpose you notify the salesman of before buying unless the salesman advises against it. If you specify an "unusual" purpose and the salesman says that'll be fine then it must be fine.

For example, I sell watches. A peculiarity of watches is that a water resistant watch isn't "normally" considered ok to put in water. According to ISO / BS ratings even one rated to a depth of 30m should only be subjected to accidental splashes and rain unless the manufacturer specifically says it's ok for more. To wear it in water you need a minimum or a 50m rating.

So, if someone is looking at a 30m rated model and mentions that they want to swim with it then I have to tel them it's not suitable for that. If I don't, and they do swim with it, then I'm liable for any damage to it. It's only if I DO advise against it and they buy anyway that I'm in the clear.

In this case, the salesman was told that they wanted the car to use it without any home charging facility and with no possibility of installing one. If the car isn't suitable for use like that then the salesman should have warned them rather than telling them it's fine.

That said, you're probably looking at a court case with the salesman denying ever saying any such a thing to get anywhere with it

maninthestreet

If you reported this to the police as fraud, would they charge the salesman in question??

Crabman

maninthestreet wrote: »

If you reported this to the police as fraud, would they charge the salesman in question??

There's a big difference between criminal fraud and making misleading statement(s) to a customer. From the OP:

"concerned re no drive to charge but were assured it wouldnt be a problem as so many pod points all over sheffield, one of the best places to have an electric car they said!"

The sales agent must be held accountable if this is an accurate description of what they said.

fred246

The problem with people that work in the the motor trade is that dishonesty is so en-grained in the industry that they can't imagine what honesty looks like. If the customer asked about ease of charging they should have received an honest reply rather than a reply which was just designed to close the sale. You need to have charging points near to where the customer spends a lot of time. I am sure the salesman knew you would have problems and would have had a good laugh with the others after the sale was agreed. However as the trade is so unregulated claiming will be tricky.

Nodding_Donkey

takman wrote: »

I may seem harsh but there seems to be so many people on here who by things without thinking and then blame the person selling it!.

I blame the PPI scandal. All of a sudden "miss-selling" became the new buzzword and people seem to think it applies to everything.

In the case of a car you are buying from an industry that, second to Estate Agents, probably has the worst record for conning people if not outright thievery.