17.5% Cash Back @ Curry's

jjames_3

I have had a phone call back from Egg. I will definitely be receiving the 17.5% they tell me now, which is a relief

I think perhaps the woman I was speaking to earlier was erring on the side of caution, can't blame her for that, and I'm now happy again.

It might be an idea to give Egg a call to confirm things, but it seems they will honour the 17.5% on these even if Currys have dragged their heels. As long as your receipt/emails say 30th May I think all will be fine, but you may have to query it, I'm not sure.

shibumi

Not sure . The 5% hasn't actually been refunded yet it is just shown as cash back earned. no mention of the other 12.5% anywhere though

fatboyonadiet

12.5% comes later, jjames make sure you get it they said the same to me about some cashback a while ago and only after several calls, messages and letters was it finally added to my account.

RogerPJ

FYI the freephone number for Currys customer services is 0500 304 304 (saves having to pay for 0870!)

fatboyonadiet

Should we do a combined letter to Egg & Currys? I don't mind co-ordinating the response, would need order details for failed orders. Let me know what you all think.

busabus

My order went through without any issues.

shibumi

busabus did you get the 17.5% cashback though??

busabus

Of course not. The standard 5% will be paid out in September, and a 12.5% bonus will be paid at the end of July according to thier TCs. For me this is a seperate issue that can be taken up with Egg if it doesn't get paid. My response was to fatboyonadiet's request for failed orders. Just wanted to balance things up a bit as people don't tend to say anything when something actually works. Don't worry though, if the cash doesn't turn up I'll be ranting and raving on here about it.

I said it way way back in this thread, I ditched egg ages ago and avoid the Dixons group whenever possible, so I'm kind of dancing with the devil here as are most of us on this site.

ramit

My camcorder arrived ok.

I rang up Currys and asked them how Egg would know that I had gone through the link. She said that this information was passed to Egg as part of the transaction.

I have sent Egg a secure message asking them to confirm NOW that their computer systems were showing that I had gone through the link and that I would be getting the cash back, as if there is a problem I can return the goods now, but come September there will be nothing I can do.

THey have not replied back to the message and I sent it 6 days ago!

fatboyonadiet

ramit wrote:

THey have not replied back to the message and I sent it 6 days ago!

They're normally a lot quicker than that, call them 01332 335919 (number taken off www.saynoto0870.com)