Sky TV retention deals ( post your haggling successes )

brewerdave

csgohan4 said:

I would agree if you can get SKYQ for free why not, if it ever breaks, you get a new one free, don't need to worry when the old SKY HD box will stop working now. 

But the box is not yours - so when negotiating renewals you can't use the cancel/wait a few weeks route because they chase up the return of the Q box whereas you can use a Sky HD box as a Freesat tuner if nothing else.

Saint84

i am in contract till May 2021, is there anything i can do to lower my monthlies? or is it best to wait until contract runs out and have more leverage?

headpin

gt94sss2 said:

We were on the Sky Entertainment package with a old Sky+ box paying £29/month.
We cancelled the other month and have just accepted the following come back deal via web chat

Sky Signature £13 (18 months)
Free 1TB Sky Q Box and install
Netflix Basic £4 (31 days notice)

Sadly, they wouldn’t waive the £10 admin fee.
Does anyone have any tips regarding upgrading to Sky Q? From some of the previous posts, it seems the type of STB or dish installed might be important for some reason and one should keep hold of the old Sky + box?

I think you mean LNB not STB (or STD😁😁)? SkyQ needs a wideband LNB which is not the same as the old SkyHD Box one. The dish will probably be OK. As there is no self install option for SkyQ, if you go in that direction the installer will sort this all out for you. 

csgohan4

brewerdave said:

csgohan4 said:

I would agree if you can get SKYQ for free why not, if it ever breaks, you get a new one free, don't need to worry when the old SKY HD box will stop working now. 

But the box is not yours - so when negotiating renewals you can't use the cancel/wait a few weeks route because they chase up the return of the Q box whereas you can use a Sky HD box as a Freesat tuner if nothing else.

I still have mine, they didn't take it away, I can always use this or any freesat box if one wishes. 

brewerdave

csgohan4 said:

brewerdave said:

csgohan4 said:

I would agree if you can get SKYQ for free why not, if it ever breaks, you get a new one free, don't need to worry when the old SKY HD box will stop working now. 

But the box is not yours - so when negotiating renewals you can't use the cancel/wait a few weeks route because they chase up the return of the Q box whereas you can use a Sky HD box as a Freesat tuner if nothing else.

I still have mine, they didn't take it away, I can always use this or any freesat box if one wishes. 

As long as you have a hybrid LNB  - If the fitter has changed to a Q only LNB then the HD box won't work!

xbrenx

I just wanted to let you know my experience. I negotiated an upgrade to Sky Q and superfast broadband at £10 less than I'd been paying before and was happy enough with that. 

Then I read this thread and decided I'd agreed too early so I followed the link to online chat and said although I don't want to leave, I would like for instance HD free of charge as a friend had been offered it.  I thought it would probably be better to have an offer in mind.

Eventually he came back with £4 off TV and £2 off broadband, so I got my £6 discount overall. 

So I used to pay £71 with box sets and HD.  Now I've got Sky Q (1TB box) and superfast broadband (we'll see if that actually works!) for £55.

I think I'm happy with that 

csgohan4

xbrenx said:

I just wanted to let you know my experience. I negotiated an upgrade to Sky Q and superfast broadband at £10 less than I'd been paying before and was happy enough with that. 

Then I read this thread and decided I'd agreed too early so I followed the link to online chat and said although I don't want to leave, I would like for instance HD free of charge as a friend had been offered it.  I thought it would probably be better to have an offer in mind.

Eventually he came back with £4 off TV and £2 off broadband, so I got my £6 discount overall. 

So I used to pay £71 with box sets and HD.  Now I've got Sky Q (1TB box) and superfast broadband (we'll see if that actually works!) for £55.

I think I'm happy with that 

can you provide a breakdown of package costs so we know

xbrenx

csgohan4 said:

xbrenx said:

I just wanted to let you know my experience. I negotiated an upgrade to Sky Q and superfast broadband at £10 less than I'd been paying before and was happy enough with that. 

Then I read this thread and decided I'd agreed too early so I followed the link to online chat and said although I don't want to leave, I would like for instance HD free of charge as a friend had been offered it.  I thought it would probably be better to have an offer in mind.

Eventually he came back with £4 off TV and £2 off broadband, so I got my £6 discount overall. 

So I used to pay £71 with box sets and HD.  Now I've got Sky Q (1TB box) and superfast broadband (we'll see if that actually works!) for £55.

I think I'm happy with that 

can you provide a breakdown of package costs so we know

Of course:

Sky Signature £25

Sky HD £2

Broadband Superfast £25

Broadband boost £3

Line Rental and pay as you talk - Free

fs80uk

I gave my notice yesterday. In case it helps anyone, the deal I have been offered on 18 month contract is:
Signature £21 (down from £25)
Then optional extras:

• Kids £2 (down from £5)
• Cinema £5 (down from £19?)
• Sports £12 (down from £30)
• Ultimate TV £6 (no discount)
• HD £1 (down from £6)
• UHD £2 (down from £4)

I only actually want signature & HD  (if anything) so I'm waiting for that to come down to £15.

csgohan4

xbrenx said:

csgohan4 said:

xbrenx said:

I just wanted to let you know my experience. I negotiated an upgrade to Sky Q and superfast broadband at £10 less than I'd been paying before and was happy enough with that. 

Then I read this thread and decided I'd agreed too early so I followed the link to online chat and said although I don't want to leave, I would like for instance HD free of charge as a friend had been offered it.  I thought it would probably be better to have an offer in mind.

Eventually he came back with £4 off TV and £2 off broadband, so I got my £6 discount overall. 

So I used to pay £71 with box sets and HD.  Now I've got Sky Q (1TB box) and superfast broadband (we'll see if that actually works!) for £55.

I think I'm happy with that 

can you provide a breakdown of package costs so we know

Of course:

Sky Signature £25

Sky HD £2

Broadband Superfast £25

Broadband boost £3

Line Rental and pay as you talk - Free

historically looking on here you could have got signature for £15 ish, and superfast fibre from £20

Broadband boost is a gimmick imo, but personal preference. 

I think you could do better, especially as you have fibre as well, so you have more negotiating power