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Virgin Media retention deals (post your haggling successes)

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Comments

  • donnajunkie
    donnajunkie Posts: 32,412 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    dont talk talk have a very bad reputation.
  • cifpower
    cifpower Posts: 6,502 Forumite
    Gave my 31 days notice to cancel on Saturday and was told "best we can do is £34pm" for 70mb and phone line.

    After speaking to retentions this afternoon, its £19pm just for the broadband. Happy with that.
  • ScoobyZ
    ScoobyZ Posts: 489 Forumite
    Part of the Furniture 100 Posts Photogenic
    cifpower wrote: »
    Gave my 31 days notice to cancel on Saturday and was told "best we can do is £34pm" for 70mb and phone line.

    After speaking to retentions this afternoon, its £19pm just for the broadband. Happy with that.

    Hi did they call you and is the £19 for 12 months?
  • AndyPK
    AndyPK Posts: 4,371 Forumite
    Part of the Furniture 1,000 Posts
    on Uswitch BB only is still £18 for new customers

    so good deal
  • ScoobyZ
    ScoobyZ Posts: 489 Forumite
    Part of the Furniture 100 Posts Photogenic
    Just got my call tonight.

    Offered 70mb & Phone for £22

    Asked how much for 100mb....£25 but then offered to upgrade to 150mb for same money (£25) so went for that.

    Also got new Superhub 3 coming free to replace my original superhub.
  • Cancelled at the weekend, got the call on Tues and offered £35 per month for TV XL, 200Mbps Broadband and Phone for 12 months. Wouldn't discount the new V6 box so paid £64.94 for that and its already installed, so much better that the the Tivo.
  • latecomer
    latecomer Posts: 4,331 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Wow thats a great deal. Seems that Virgin are giving really good retention deals at the moment. Long may it continue :D
  • Just had the call... £40 a month for 200mb broadband, xl tv and phone with unlimited calls. Pleased with that.
  • cifpower
    cifpower Posts: 6,502 Forumite
    ScoobyZ wrote: »
    Hi did they call you and is the £19 for 12 months?

    Yes, they called me and yes it is for 12 months. And it is actually £18pm - same offer that new customers can get for 50mb.
  • Today i given my 30 days notice. My 18 months contract was £68 for 12 month then £88 for reminder 6 months. With price increases etc i now pay £97pm for xl tv sky sports basic phone and 200mb bb tivo box down stairs, v+ upstairs. When i called to 'haggle' the best the guy could offer was half price sky sports for 6 months. Needless to say i asked if that was the best he could offere and he said yes!
    So now i wait and hope i get 'the' call! ( btw, do i have to have selected a contact preference in my account settings?)
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