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Anyone with Giffgaff?

245

Comments

  • Seems ok offer, shame the network is really poor and their data speeds abysmal, worse than Three.
  • blisteringblue
    blisteringblue Posts: 1,140 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Gave the 4G GiffGaff a month and never got speeds higher than about 0.3mb anyway. Dumped it for 12 months on three.co.uk, £11 for 600 mins, 1gb internet and unlimited texts. Plus free use abroad.

    I like the GiffGaff approach but they don't have enough capacity in the O2 network to make it work.
  • LCR
    LCR Posts: 40 Forumite
    Tenth Anniversary Combo Breaker
    edited 17 January 2016 at 12:01AM
    Giffgaff have introduced a web control panel for their customers to block access to high rate premium numbers and international calls, as well as for all outgoing or incoming calls... very useful feature to have!

    https://community.giffgaff.com/t5/Using-giffgaff/How-can-I-restrict-call-and-text-services-on-my-phone/ta-p/17945383
  • ballyblack
    ballyblack Posts: 5,156 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Good service.

    Any other network offering this service?
  • System
    System Posts: 178,376 Community Admin
    10,000 Posts Photogenic Name Dropper
    Virtually them all ;)
    Mine has Outgoing international calls (except to home country) activated.

    If it it gets stolen (here or abroad) can't be used to make fraudulent international calls to 3rd countries.

    International texts always work are they a routed via the UK and I use a freephone number for international calls.
    ballyblack wrote: »
    Good service.
    Any other network offering this service?
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • diamonds
    diamonds Posts: 6,048 Forumite
    Debt-free and Proud!
    edited 17 January 2016 at 11:43AM
    Not really that useful on a payg service, it is not like a bill can be run up


    Still good to have
    SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe ;)
  • diamonds
    diamonds Posts: 6,048 Forumite
    Debt-free and Proud!
    ^€50 for international roaming 400 mins, as if anyone UK or EU based is going to pay that much a minute LOL
    SO... now England its the Scots turn to say dont leave the UK, stay in Europe with us in the UK, dont let the tories fool you like they did us with empty lies... You will be leaving the UK aswell as Europe ;)
  • onlyroz
    onlyroz Posts: 17,661 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I've been looking at the giffgaff tariffs and their prices are amazing, but I've heard some not-so-good things about their 4G network. I know that they use O2, which apparently has mediocre coverage in any case, but I've also heard that giffgaff customers get even slower speeds than O2 customers. Is this the case?

    I've been with Orange/EE for years and have never had any problems with coverage - but I've currently only got a 3G phone. If I upgrade to 4G should I stick with EE or perhaps give giffgaff a try?
  • reehsetin
    reehsetin Posts: 4,916 Forumite
    1,000 Posts Combo Breaker
    Personally I've found GiffGaff better than I'd found EE overall (though to be fair it's almost 3 years since I was on EE). No comparison of O2 at all.
    I have 4G and it works well for me

    giffgaff is pretty cheap and the goody bags are flexible, I'd recommend giving a SIM a go for one month on a low package and then switching if it works well for you

    The only thing giffgaff doesn't do itemised billing and no call centers (i prefer sending a message anyway)
    Yes Your Dukeiness :D
  • joeluken
    joeluken Posts: 182 Forumite
    edited 29 January 2016 at 2:37PM
    onlyroz wrote: »
    I've been looking at the giffgaff tariffs and their prices are amazing, but I've heard some not-so-good things about their 4G network. I know that they use O2, which apparently has mediocre coverage in any case, but I've also heard that giffgaff customers get even slower speeds than O2 customers. Is this the case?

    I've been with Orange/EE for years and have never had any problems with coverage - but I've currently only got a 3G phone. If I upgrade to 4G should I stick with EE or perhaps give giffgaff a try?

    Giffgaff 4G is pretty poor and its performance is worse than O2 direct customers get. This is because Giffgaff has limited 3G/4G national bandwidth that is heavily utilised during the daytime resulting in poor data speed/reliability. Also Giffgaff has a lower mast congestion priority meaning giffgaff users may be forced to use a more distant mast or lower connection type i.e. 3G or 2G for data even in a 4G area.

    O2 currently claims around 55%+ population coverage for 4G compared to EE at around 90%+. O2 has a small amount of 4G and 3G spectrum compared to EE which operates at 800Mhz,1800Mhz and 2.6GHz. O2 is largely 800MHz with some 1800MHz in cities.

    The only thing worse than Giffgaff 4G is its 3G which you may spend more time on !

    Here's a recent dicussion on the subject of Giffgaff internet performance - https://community.giffgaff.com/t5/Contribute/2-years-of-unusable-data-surely-it-s-time-for-an-answer/td-p/18035102
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