Add your feedback on energy supplier Iresa

oldwiring

Hengus wrote: »

I think that Iresa must have the auditors in. Last weekend, I got an e-mail to say that my DD had not been used in 13 months so they were cancelling it. I hadn!!!8217;t the heart to tell them that I cancelled the mandate with my Bank 14 months ago when I left them. Tonight, I find that I have an unexpected windfall. Iresa has just notified me that they are crediting my account with £0.33. I do recall that my sums didn!!!8217;t quite match what was on the Final Bill but I was so pleased to get out of their clutches, I just couldn!!!8217;t be bothered to make a fuss.

Their accounts are due in 30/9.

nigelbb

ASavvyBuyer wrote: »

I'm still waiting for a final bill of about £30 from Iresa after we left them in February and cancelled the DD a couple of months later. I keep checking the account and they have the final reading, but they don't seem to be capable of producing a final bill.

I'm still waiting for a final bill of about £200 after I moved house last August & cancelled the DD a couple of months earlier.

brewerdave

nigelbb wrote: »

I'm still waiting for a final bill of about £200 after I moved house last August & cancelled the DD a couple of months earlier.

As a matter of interest ,have you checked your credit reports lately? Wouldn't surprise me if IRESA had passed "debt" on to debt collectors ,but no-one has told you!!

Boxman

Looks like the inevitable has happened and Iresa have gone bust.

tomthered

To think I submitted a reading yesterday, what a waste of time that was. This is the second time an energy company has gone bust. I have no complaints although I have realised I was £40 odd in credit as I always paid in front, not a huge amount to lose and am wondering should I stop the next DD or let it carry on?

macman

Any guesses on whom Ofgem will award the contract to? It's believed to be around 100,000 accounts.

katies_mum

Unfortunately I am one of the 100,000. Is it right that we are unable to log onto our online accounts?

Former_MSE_Andrea

Hi folks, we've published a news story with help for those affected:

Energy firm Iresa ceases trading - here's what it means for customers

brewerdave

Obviously happened quite suddenly .I looked at my online account earlier today to check that my latest DD had been credited,which it had.
I was £72.44 in credit but once I read the meter just now ,the actual credit is ~ £22, so nothing too serious to worry over.:)
Feel sorry for those with large credit balances ,particularly in view of the difficulties some have experienced after Future Energy went down.:(

brewerdave

Bad news in the OFGEM statement re the ending of existing IRESA tariffs. Just done some comparisons for leccy only, and the cheapest FIXED deal now available is £60+ more pa than IRESA, cheapest big 6 tariff is £110 more:(:(