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Add your feedback on energy supplier Iresa

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Comments

  • gardner1
    gardner1 Posts: 3,154 Forumite
    Not to bad for me next cheapest electric 12 month fix is only £12 more expensive.........hopefully it'll still be around after switch to new supplier is complete
  • katies_mum
    katies_mum Posts: 2,401 Forumite
    Part of the Furniture 1,000 Posts
    Please can I ask if you have cancelled your direct debits? I am currently about £40 in credit on my gas and electricity. Thank you
  • molerat
    molerat Posts: 36,174 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    katies_mum wrote: »
    Unfortunately I am one of the 100,000. Is it right that we are unable to log onto our online accounts?
    On line account working fine. I have logged in and taken a transactions print to keep safe.

    Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.

    Being hated by idiots is the price you pay for not being one of them.

    Jean Cocteau 1889-1963

  • molerat
    molerat Posts: 36,174 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 27 July 2018 at 3:16PM
    Just read my electric meter and I am £8.09 in credit so no big deal as that will be used up in a week.


    Submitted read and it is showing in my account.

    Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.

    Being hated by idiots is the price you pay for not being one of them.

    Jean Cocteau 1889-1963

  • thelight
    thelight Posts: 142 Forumite
    Part of the Furniture 100 Posts Name Dropper
    I've recently been awarded compensation from Iresa by the Ombudsman, which they haven't paid yet.

    Anyone know where I stand with getting this? Will the complaint and award to moved to the new supplier?
  • gardner1
    gardner1 Posts: 3,154 Forumite
    katies_mum wrote: »
    Please can I ask if you have cancelled your direct debits? I am currently about £40 in credit on my gas and electricity. Thank you

    I've cancelled mine this morning as it wont affect new supplier taking over
  • allison445
    allison445 Posts: 766 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    Should you enter your meter reading taken today on the iresa site or keep it for whoever takes over ?
  • Farway
    Farway Posts: 15,646 Forumite
    Part of the Furniture 10,000 Posts Homepage Hero Name Dropper
    allison445 wrote: »
    Should you enter your meter reading taken today on the iresa site or keep it for whoever takes over ?


    Personally, I'd do both & take a photo. Belt, braces and a bit of string
    Member of "Rubbish at Radishes" club
  • brewerdave
    brewerdave Posts: 9,021 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    allison445 wrote: »
    Should you enter your meter reading taken today on the iresa site or keep it for whoever takes over ?


    Just put mine on using the link provided at # post 5 on thread https://forums.moneysavingexpert.com/discussion/5873796/mse-news-energy-firm-iresa-ceases-trading-heres-what-it-means-for-customers.
    Also checked that I have all bills (up to end June) plus a copy of the Accounts page showing my last DD.:T
  • molerat
    molerat Posts: 36,174 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    My account is now showing a short bill for the reading submitted today.

    Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.

    Being hated by idiots is the price you pay for not being one of them.

    Jean Cocteau 1889-1963

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