Add your feedback on energy supplier Iresa

gardner1

Not to bad for me next cheapest electric 12 month fix is only £12 more expensive.........hopefully it'll still be around after switch to new supplier is complete

katies_mum

Please can I ask if you have cancelled your direct debits? I am currently about £40 in credit on my gas and electricity. Thank you

molerat

katies_mum wrote: »

Unfortunately I am one of the 100,000. Is it right that we are unable to log onto our online accounts?

On line account working fine. I have logged in and taken a transactions print to keep safe.

molerat

Just read my electric meter and I am £8.09 in credit so no big deal as that will be used up in a week.


Submitted read and it is showing in my account.

thelight

I've recently been awarded compensation from Iresa by the Ombudsman, which they haven't paid yet.

Anyone know where I stand with getting this? Will the complaint and award to moved to the new supplier?

gardner1

katies_mum wrote: »

Please can I ask if you have cancelled your direct debits? I am currently about £40 in credit on my gas and electricity. Thank you

I've cancelled mine this morning as it wont affect new supplier taking over

allison445

Should you enter your meter reading taken today on the iresa site or keep it for whoever takes over ?

Farway

allison445 wrote: »

Should you enter your meter reading taken today on the iresa site or keep it for whoever takes over ?

Personally, I'd do both & take a photo. Belt, braces and a bit of string

brewerdave

allison445 wrote: »

Should you enter your meter reading taken today on the iresa site or keep it for whoever takes over ?

Just put mine on using the link provided at # post 5 on thread https://forums.moneysavingexpert.com/discussion/5873796/mse-news-energy-firm-iresa-ceases-trading-heres-what-it-means-for-customers.
Also checked that I have all bills (up to end June) plus a copy of the Accounts page showing my last DD.:T

molerat

My account is now showing a short bill for the reading submitted today.