Add your feedback on energy supplier Iresa

PaschalFun

Hengus wrote: »

Iresa's tariffs have been withdrawn from comparison sites but I agree that it still seems to be possible to sign up on their website.

That's correct, Hengus.

Anyone wishing to see just how much they can save with Iresa can still get a quote and switch here:

https://selfservice.iresa.co.uk/sales/home

oldfella

it looks like I am free !

interesting items about my escape ...
they claimed a balance of zero was a debit and therefore should be blocked

I phoned on the stroke of 0800 to be told there was a queue of 28, I find this difficult to believe. Strangely it reduced steadily until 0831 when they answered. I think they start work at 0830.

Mike

nigelbb

PaschalFun wrote: »

That's correct, Hengus.

Anyone wishing to see just how much they can save with Iresa can still get a quote and switch here:

https://selfservice.iresa.co.uk/sales/home

Despite Ofgem banning Iresa from taking on new customers?

molerat

A size 9 toecap in the rear might be having some effect. Submitted readings yesterday morning, appeared on account yesterday afternoon and short bill available today :eek:

And another positive point is that I owe them 80p :T

mwrigh17

I wish I'd never switched to this tinpot of a company - thanks MSE!! Cost over value yet again!

Getting them to respond quickly is difficult. Fortunately I had issues during my year with them so a month before I switched to a new supplier I cancelled my DD with Iresa. Six weeks on and it's impossible to get hold of them to resolve the account.

PaschalFun

mwrigh17 wrote: »

I wish I'd never switched to this tinpot of a company...

Why did you stay with them all year then? :huh:

mwrigh17 wrote: »

...- thanks MSE!! Cost over value yet again!
...

8 years, and you've still not noted what is posted at the bottom of every MSE page?

...remember we focus on rates not service...

mwrigh17 wrote: »

Six weeks on and it's impossible to get hold of them to resolve the account.

No one else has any issues making contact by phone.... :cool:

See you again in 2026 for your third post?

miniemma

PaschalFun wrote: »

<snip>

No one else has any issues making contact by phone.... :cool:

<snip>

Seriously??!!

molerat

Anyone else got their March meter reading showing twice ?

brewerdave

molerat wrote: »

Anyone else got their March meter reading showing twice ?

Yup - the last 5 months or so, their "estimated read" has appeared for last day of the month, somewhat higher than my own read for an earlier day,but this month I actually put my reading in on the 31st -wonder if that has confused them:rotfl:

PaschalFun

brewerdave wrote: »

Yup - the last 5 months or so, their "estimated read" has appeared for last day of the month, somewhat higher than my own read for an earlier day,but this month I actually put my reading in on the 31st -wonder if that has confused them:rotfl:

It could have been worse. Their estimated read the day after you supplied your actual read could have been lower than the actual one you provided! :rotfl: