Add your feedback on energy supplier Iresa

nickcc

Also received direct debit email showing usual payment amount, to be collected on 20/2/18. It does state that this amount may change but they will advise me in advance. My switch is due to take place on the 18/2/18. This post is in reply to post 1733 and regards Iresa.

brewerdave

Post # 1734 -should be moved to SP thread ??

System

sorry brewerdave I've never even heard of iresa. Though it was a general feedback thread. sorry.

poppellerant

grumpycrab wrote: »

Sorry to repeat my question. I have a leaving date (today!) and will be in credit (both elec and gas); I've just received email of upcoming Direct Debit. Should I cancel it?

This post by Hengus, implies that you shouldn't - so I haven't and I'm very much in the same situation as you.

Hengus wrote: »

FWIW, I wouldn’t give Iresa any reason to block your transfer of supply. That said, I had to threaten legal action to get my credit back. Best of luck.

poppellerant

tessiesmummy wrote: »

I HATE HATE HATE Scottish Power

You should post in this thread dedicated to feedback on Scottish Power.

ASavvyBuyer

grumpycrab wrote: »

Sorry to repeat my question. I have a leaving date (today!) and will be in credit (both elec and gas); I've just received email of upcoming Direct Debit. Should I cancel it?

That's for you to decide. The usual advice is to keep a DD open until you recieve a refund or make the final payment.

With Iresa I would be in two minds if we were expecting to be much in credit on our final bill.

Fortunately, I know we will be in debit when they produce the final bill, as we will have used more electricity in February than our usual monthly payment and the account was only slightly in credit at the end of last month.

Hopefully, that will prompt them to produce the final bill a bit quicker than usual.

brewerdave

Seems to me that the people with the biggest issues ,have got gas with IRESA - Touch wood, I haven't had any "funny" transactions on my leccy only account since November's billing issues.

System

grumpycrab wrote: »

Sorry to repeat my question. I have a leaving date (today!) and will be in credit (both elec and gas); I've just received email of upcoming Direct Debit. Should I cancel it?

Define 'leaving date'? if you mean transfer date, then the supplier has 6 weeks to raise a Final Bill. If you are (a) sure that the transfer has actually taken place and (b) your account is in credit then cancelling your DD Mandate is an option but I would inform the supplier in advance.

Norman_Castle

Just received an email saying my new bill is ready. Logged in, No changes, no bills will open. Clowns.

grumpycrab

Norman_Castle wrote: »

Just received an email saying my new bill is ready. Logged in, No changes, no bills will open. Clowns.

What state are your "transactions" as, for me at least, the bills follow these exactly (whether right or wrong).