We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

The MSE Forum Team would like to wish you all a very Happy New Year. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!

Octopus Energy reviews: Give your feedback

14546485051315

Comments

  • Umiamz
    Umiamz Posts: 595 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    Is there anybody here who is a member of the Octopus Smart Energy forum? I'd appreciate an invite, if possible :)
  • nik_k
    nik_k Posts: 301 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Umiamz said:
    Is there anybody here who is a member of the Octopus Smart Energy forum? I'd appreciate an invite, if possible :)
    I’ll PM you!
  • Umiamz
    Umiamz Posts: 595 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    nik_k said:
    Umiamz said:
    Is there anybody here who is a member of the Octopus Smart Energy forum? I'd appreciate an invite, if possible :)
    I’ll PM you!
    I'm already a customer - it's an invite to their Smart Energy forum that I'd like, not a referral to Octopus as a new customer!
  • nik_k
    nik_k Posts: 301 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Umiamz said:
    nik_k said:
    Umiamz said:
    Is there anybody here who is a member of the Octopus Smart Energy forum? I'd appreciate an invite, if possible :)
    I’ll PM you!
    I'm already a customer - it's an invite to their Smart Energy forum that I'd like, not a referral to Octopus as a new customer!
    Ahhhh, OK, I’ll try and invite you to the forum! My bad! Hang on a sec...
  • nik_k
    nik_k Posts: 301 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    nik_k said:
    Umiamz said:
    nik_k said:
    Umiamz said:
    Is there anybody here who is a member of the Octopus Smart Energy forum? I'd appreciate an invite, if possible :)
    I’ll PM you!
    I'm already a customer - it's an invite to their Smart Energy forum that I'd like, not a referral to Octopus as a new customer!
    Ahhhh, OK, I’ll try and invite you to the forum! My bad! Hang on a sec...
    Sorry, can’t see how to invite you from the forum...I’ll keep looking though
  • Just go to the API access details on your account and there is a button to press to request access (well there is on ours, but we are already a member of the forum).
  • Umiamz
    Umiamz Posts: 595 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    Just go to the API access details on your account and there is a button to press to request access (well there is on ours, but we are already a member of the forum).
    Thanks - there's no button to request access, just a link to the forum, unfortunately, which then says that I need an invite.
  • MWT
    MWT Posts: 10,558 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Umiamz said:
    Just go to the API access details on your account and there is a button to press to request access (well there is on ours, but we are already a member of the forum).
    Thanks - there's no button to request access, just a link to the forum, unfortunately, which then says that I need an invite.
    email agile@octopus.energy and ask for forum access...


  • Umiamz
    Umiamz Posts: 595 Forumite
    Sixth Anniversary 500 Posts Name Dropper
    Thanks all - sorted now.
  • Ally_E.
    Ally_E. Posts: 396 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I have just switched from Bulb over to Octopus and our first bill is due soon. I usually took the meter readings on the 7th and the bill was produced on the 9th using the meter readings. Now the Octopus pay date is 15th. If I submit readings on the 7th, will they guesstinate my usage from 7th until 15th? I'm trying to figure out how to best arrange payment and meter readings. Or should I just move payment date to the 9th? Not sure if 2 days is enough for Octopus to produce a statement. 
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.9K Banking & Borrowing
  • 253.9K Reduce Debt & Boost Income
  • 454.8K Spending & Discounts
  • 246K Work, Benefits & Business
  • 602.1K Mortgages, Homes & Bills
  • 177.8K Life & Family
  • 260K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.