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Octopus Energy reviews: Give your feedback
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Did anyone else get dodgy results from the last two events in the big turndown? I suspect their calculations haven't taken into accounts the clocks went forward on the previous weekend.
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masonic said:Did anyone else get dodgy results from the last two events in the big turndown? I suspect their calculations haven't taken into accounts the clocks went forward on the previous weekend.0
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Does anyone have the Octopus bank account number and sortcode - I'd like to top up the account occasionally above the DD but it seems they are shy in giving this info out and only have an web page for additional payments.
Also, it's 5 April and the DD taken on 1 April still hasn't been applied to the account.0 -
nadsat said:Does anyone have the Octopus bank account number and sortcode - I'd like to top up the account occasionally above the DD but it seems they are shy in giving this info out and only have an web page for additional payments.
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nadsat said:Does anyone have the Octopus bank account number and sortcode - I'd like to top up the account occasionally above the DD but it seems they are shy in giving this info out and only have an web page for additional payments.
Also, it's 5 April and the DD taken on 1 April still hasn't been applied to the account.0 -
Umiamz said:nadsat said:Does anyone have the Octopus bank account number and sortcode - I'd like to top up the account occasionally above the DD but it seems they are shy in giving this info out and only have an web page for additional payments.
Also, it's 5 April and the DD taken on 1 April still hasn't been applied to the account.0 -
If I log into my account the (only) default option for making a top-up payment seems to be via credit or debit card. If bank transfer / BACS / Faster Payments is an option it must hide somewhere else.Telegraph Sam
There are also unknown unknowns - the one's we don't know we don't know0 -
nadsat said:Umiamz said:nadsat said:Does anyone have the Octopus bank account number and sortcode - I'd like to top up the account occasionally above the DD but it seems they are shy in giving this info out and only have an web page for additional payments.
Also, it's 5 April and the DD taken on 1 April still hasn't been applied to the account.The difference from the Octopus perspective is that they do not have to try matching random payments arriving in their bank with customer accounts.It removes the need to rely on the customer correctly putting an account reference on the payment.
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Their payment systems are all outsourced to Stripe. Stripe does not offer this service.
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