Juicy Brains Panel

thenthornthing

My post from the other thread:
what really annoys me, is they're trying to send us to Ciao via. a referral link meaning that they will get credit for referring us to them!
That was another site which used to be good, until they changed it.

I've claime £10 in the past from Juicy brains, and have £2.50 , I assume this will go down the drain
Money grabbing b*******.
There has to be some clause somewhere in our rights saying that they can't take our monkey away like this. If a thousand members lose out on £4 that's £4000 they make just like that :S


I've sent them a snotty e-mail and have also e-mailed Consumer Direct to see where we stand .

The_MoneySavingKid

liz545 wrote: »

I've got £2.50 in my account, it's not a lot, but I don't see why they can't issue an Amazon voucher for it - after all, I've earned it. I think they probably won't be answering emails, so I'm going to call them on 020 7043 1000 (from their contact details here) and I suggest anyone else who's unhappy about the cavalier way they're treating panellists does likewise!

Do let us know what they say/said.

JerseyGirl

Part of an email that I wrote to them tonight:
It comes as a great disappointment to me to learn that you are not going to completely close out everyone's account with a FULL payment of what they EARNED. It would have been a lot easier and fairer to tell us that you would be ceasing operations on 10th December and any money left in our account on that day would automatically be changed to Amazon vouchers and sent to us. What is going to happen to the money that people earned yet cannot cash out in £5 increments? Are you going to keep THEIR money? What rewards are the people who only have £4.75 in their accounts going to get? I am sure you understand that those people put a lot of time and effort into providing a service to you and your clients and the fact they are not to be compensated seems grossly unfair. After all, it is not our fault that you are ending this panel, yet we seem to be getting penalised for it. I urge you to pay everyone exactly what they are owed as this misconduct greatly damages your carefully built up reputation and does not bode well for current Juicy Brains panel members joining your new Juicy Brains Community venture.

You can email them too at: cedric@brainjuicer.com

iluvfreebies

I Am Sooooo Cross About This Wont Even Let Me Into My Account Wee Rascals

Tombo

I'd recommend e-mailing Cedric: [EMAIL="cedric@brainjuicer.com"]cedric@brainjuicer.com[/EMAIL]
He replies to my e-mails.

It msut be closing to make way for www.juicybrainscommunity.com

Watto1990

Well, I know they're ignoring my emails... Will send another one later, see if persistence will get me a response and an explanation.

janie63

what makes me even madder is that i had £4.50 left and then YESTERDAY they sent me a survey......i earnt 25p as i didn't qualify (!!)and now have £4.75...... grrrrrrr

Queenriderbrekke

Wonders if Watchdog would be interested?

Not that I have any idea how to contact them and I probably wouldn't bother for the amount.

Leanne200

Queenriderbrekke wrote: »

Wonders if Watchdog would be interested?

Not that I have any idea how to contact them and I probably wouldn't bother for the amount.

It doesn't matter what amount you stand to lose alone, it's the amount of everyone all together added up!
Im sure reporting to Watchdog would be interesting to see what they say! lol :rotfl:

mp7125

I've also sent an email to express my dissatisfaction. Don't expect a reply but that wasn't going to stop me.