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one of our party cant go - holiday is fully paid but still having to pay more again?!

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Comments

  • HHarry
    HHarry Posts: 1,009 Forumite
    Part of the Furniture 500 Posts Name Dropper
    £468 x 3 is almost the same as £360 x 4. Give or take a bit of currency fluctuation or something.

    I think Photome is right - the higher price is correct for three, but only if they were refunding one of the original booking.

    A no show on the day seems to be the way to go - but don't forget you've paid for a fourth breakfast!
  • Savagirl
    Savagirl Posts: 42 Forumite
    HHarry wrote: »
    £468 x 3 is almost the same as £360 x 4. Give or take a bit of currency fluctuation or something.

    I think Photome is right - the higher price is correct for three, but only if they were refunding one of the original booking.

    A no show on the day seems to be the way to go - but don't forget you've paid for a fourth breakfast!

    Actually FULL BOARD!!!
  • Savagirl
    Savagirl Posts: 42 Forumite
    you could get lucky with a get out - check the flight times on your original booking verses the actual flight times on your tickets. If they have changed anything, outbound or return tell them that's why person can't make it. The times you booked and agreed were fine, now they have changed them your friend can't make it and in fact the changes they are making are spoiling your break as you wanted to go as a foursome. Slight changes to flight times are really common.

    OOh good thought. Thank you!
  • pompeyrich
    pompeyrich Posts: 3,135 Forumite
    Part of the Furniture Combo Breaker
    photome wrote: »
    i am confused

    originally £360 per person and if one cancels it is £468 per person?.

    That may make some kind of sense if they are refunding one of the original £360. if not just dont tell them

    If a holiday, based on 4 sharing costs £1440 total and 4 people book it works out at £360 p.p. if only 3 book it's £480 p.p.

    However as the £1440 has been paid it does seem wrong that the travel agent/tour operator is asking for the money again. Probably in their t&cs relating to cancellations but I would certainly be asking for a detailed explanation.

    Reminds me of the child supplements applied to under occupancy of rooms as kids didn't count towards room occupancy, sometimes it was cheaper to book kids as adults to avoid the supplements.
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    Savagirl wrote: »
    My husband. Why? Does it make a difference?

    It does if the lead name is the person who isn't going.
  • photome
    photome Posts: 16,683 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    pompeyrich wrote: »
    If a holiday, based on 4 sharing costs £1440 total and 4 people book it works out at £360 p.p. if only 3 book it's £480 p.p.

    However as the £1440 has been paid it does seem wrong that the travel agent/tour operator is asking for the money again. Probably in their t&cs relating to cancellations but I would certainly be asking for a detailed explanation.

    Reminds me of the child supplements applied to under occupancy of rooms as kids didn't count towards room occupancy, sometimes it was cheaper to book kids as adults to avoid the supplements.

    But the OP hasn't really explained exactly what the situation is after my confused post
  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    you could get lucky with a get out - check the flight times on your original booking verses the actual flight times on your tickets. If they have changed anything, outbound or return tell them that's why person can't make it. The times you booked and agreed were fine, now they have changed them your friend can't make it and in fact the changes they are making are spoiling your break as you wanted to go as a foursome. Slight changes to flight times are really common.

    That usually only helps if the change is major, an hour or so time change won't get the OP anywhere.
    Accept your past without regret, handle your present with confidence and face your future without fear
  • When you cancel someone off a booking the booking is then repriced based on the number of people still on it. If the room involved comes with a single occupancy charge then it will increase the price for the remaining traveller in that room.
  • Savagirl
    Savagirl Posts: 42 Forumite
    photome wrote: »
    i am confused

    originally £360 per person and if one cancels it is £468 per person?.

    That may make some kind of sense if they are refunding one of the original £360. if not just dont tell them

    Yes that is exactly it.
  • Savagirl
    Savagirl Posts: 42 Forumite
    When you cancel someone off a booking the booking is then repriced based on the number of people still on it. If the room involved comes with a single occupancy charge then it will increase the price for the remaining traveller in that room.
    The booking is for 2 separate rooms with 4 individuals.
    The full total has been paid ie each person has paid their £360.
    In one room there will now only be one person but the full amount of £720 has been paid for that room.
    The TA then wants to keep that amount but charge an extra £108 to each of the 3 remaining.
    That to me isnt about a single room supplement as the full room cost has already been paid.
    I really just dont understand the reasoning behind it.

    If they can actually do this then a no show on the day will be the way to go.;)
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