Ebay buyer scam, £600, new iPhone,

KRDmum

bolyki wrote: »

Update; Ebay case opened against the buyer. They don't take large statements, so I have written a short one.

"Buyer has scammed me. I shipped a iPhone 6S Plus in a unopened box, sealed. She sent me back a iPhone 6 box without ANY ID ON THE BACK!

I have recorded a video before I have shipped the item. The post office has got me on CCTV where I pack the item and can be seen it's a different box (the 6S Plus has a red/black fish on the front and ID (IMEI, serial etc) on the back.

I think quite a few of us are still trying to find out what has she sent you back?

steveE2

Well,that was a very quick appeal decision by ebay,a case of that value normally takes a few days before a decision is made.

What was the exact wording of the original decision you appealed?

How have ebay worded how you have won and will get a refund by tomorrow?

As for a court case for libel,Where have you been libelled?

I think you should cancel the original court claim as you will now be refunded and have no loss.

You cannot use the same claim for libel as it is a different issue and not dealt with by Small Claims

Best to get your refund, cancel the Small Claim and move on.

I_have_spoken

And the cow jumped over the moon!

ballisticbrian

Something not right with this thread, maybe the poster realised it's a bit of a security risk posting all this personally identifiable stuff and tried to make a dignified exit, this is better I think than saying I don't believe it.

KRDmum

ballisticbrian wrote: »

Something not right with this thread, maybe the poster realised it's a bit of a security risk posting all this personally identifiable stuff and tried to make a dignified exit, this is better I think than saying I don't believe it.

I'm still 'on the fence' over the whole thing

bolyki

Well,

I am not sure why posts have been removed. Maybe because they contained personal info the mods removed them.

I have yes reported her for misusing the buyer protection too.

And no, I would happily post about her.

As of what she sent back, it's what she recorded. She sent back a heavy weighting siemens phone, a iPhone 6 plus box, a iphone used charger and a iphone 4/4s battery case.

For ebay, I went on the phone to discuss this. First I asked them to step in, where I lost. Then I appealed and the guy told me over the phone that in the morning he will get back my funds.

Yes, Ebay might just refunded both of us, no one knows really.

I won't take her for libel then, but I will get her prosecuted for fraud. It's on the police after to investigate how and what she has tried but I am a hundred percent sure with what I say.

bolyki

As for the CCTV, I think because I know the managers there in my post office and I hold a CCTV badge, I could get it easily. If not that way, the court can order them to provide.

theonlywayisup

bolyki wrote: »

Well,

I am not sure why posts have been removed. Maybe because they contained personal info the mods removed them.

I have yes reported her for misusing the buyer protection too.

And no, I would happily post about her.

As of what she sent back, it's what she recorded. She sent back a heavy weighting siemens phone, a iPhone 6 plus box, a iphone used charger and a iphone 4/4s battery case.

For ebay, I went on the phone to discuss this. First I asked them to step in, where I lost. Then I appealed and the guy told me over the phone that in the morning he will get back my funds.

Yes, Ebay might just refunded both of us, no one knows really.

I won't take her for libel then, but I will get her prosecuted for fraud. It's on the police after to investigate how and what she has tried but I am a hundred percent sure with what I say.

Ebay CS are known for lots of things and misinformation is the biggest.

Until you have your refund, I wouldn't bank on getting it.

bolyki

Hello again,

I just got the email from Ebay.:

Thank you for contacting us about case **** for the following item:

*** - iPhone 6s Plus 64GB Unlocked Sealed Black


We've reviewed your concerns and have reversed the outcome of the case. You don't need to take any additional action to reimburse eBay for the refund paid to the buyer, and eBay will make no further attempts to seek reimbursement from you.

Because we decided in your favor, this case, any feedback left, and all detailed seller ratings left, will not affect your seller performance. In addition, any feedback left for this transaction will be removed.

If you have other questions, please contact us. You can reach us by going to the eBay website and clicking "Help & Contact" in the upper right corner and then selecting "Contact eBay."

Thanks,

eBay

bebewoo

Well done good outcome